Customer Service Sales

PRAVEEN KUMAR

Hyderabad,

Mobile: +91-986******* E-Mail: ***********@*****.***

To achieve a responsible and challenging position in your organization where I get an opportunity to bring out my best of creativity, talent and knowledge. To be a part of dynamic team, work together towards growth of your organization

SUMMARY

An accomplished and multifaceted store keeper and executive with overall 5+years of demonstrated experience by having key focus on analysis, preparation the monthly wise reconciliations with all major materials, HM Plant, WMM Plant and plant production reconciliations

Extensive cross- functional experience in procurement for Site as per indenter requirement from the Suppliers and the Home Crusher plants, follow the stores formats, looking after the materials receipt and issues as per requirement

Demonstrated strengths in the preparation of good arrival cum inspections report (GAIR),Material Receipt Note

(MRN),Material issue slip, Material Requisition slip, Return gate pass (RGP), Non - returnable gate pass (NRGP), checking of main gate security inward and outward registers

Noted for preparation of daily plant reports, doing the month wise reconciliations, maintaining the material for work site as per indenter requirement basis and doing the month wise reconciliation with raw material issues and finished good receipts.

SKILL SET

Inventory control

Customer service

Logistics &Purchase orders

Material control

Data Entry

Physical Inventory Management

Maintenance of records and Spare parts

Stock records and storage operations

Packing and maintaining the supplies

EDUCATION

Completed from Telangana state in Gautam Junior college in the year 2013 WORK EXPERIENCE

Organization Designation Duration

Megha Engineering infrastructure ltd Irrigation & Stores executive July 2018-Till Date Ksheeraabad Constructions Pvt Ltd Stores executive Aug 2015- Junly 2018 Logon India Infrastructure Pvt Ltd Store Assistant May 2014- June 2015 Brand Factory (Future Lifestyle Fashions Ltd) Store Keeper April 2013- Jan2014 PROJECTS HANDLED

Project Title: Kaleshwaram Lift Irrigation scheme project Description: After conduction of the advanced and quality Light Detection and Ranging (Lid AR) survey for an around a year. The TRS government separated the original component serving the district Aliabad area as the Pranahitha project and renamed the rest as Kaleshwaram by redesigning the primary works of the project Roles:

As Stores Associate

Responsible in working with customer service team to enhance and improve customer satisfaction

Monitoring the sales floor to make sure that sales shelves and displays are organized and products are easy to find

Assist with stocking shelves and removing outdated stock from shelves to be returned to the manufacturer

Handle customer questions and resolve customer service issues

Collaborate with sales staff to highlight sales floor promotions or add positive energy to seasonal displays

Responded to telephone inquiries by providing quality service to customers and associates

Strived for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues

Pioneered new accounts and maintained a strong, growing customer base

Thoroughly learned the company's product offerings and contributed to an increase in monthly sales As Store keeper

Maintain receipts, records, and withdrawals of the stockroom

Receive, unload, and shelve supplies

Perform other stock-related duties, including returning, packing, pricing, and labeling supplies

Inspect deliveries for damage or discrepancies; report those to accounting for reimbursements and record keeping

Rotate stock and coordinate the disposal of surpluses

Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control

Coordinate the handling of freight, the movement of equipment, and necessary minor repairs References are available upon request

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