Social Media Manager
Resume:
Alexandria Mowbray
DEDICATED BUSINESS MANAGER
PROFESSIONAL EXPERIENCE
European Wax Center, Menomonee Falls & Mequon— Multi Store Manager
September 2017- PRESENT
Key leadership role in managing two centers with a focus on training and client relations. Lead, monitor and analyze the daily operation of the center(s).
Guides and manages the daily human resources services, policies and programs provided. Lead employees to success by cultivating a quality team and maximize the staff’s potential. Set individual team member goals and objectives. Ensure staff adhere to company policies and procedures. Monitor staff performance and provide guidance growth through coaching, quarterly reviews and conflict resolution. Directly responsible for recruiting and fully staffing salons. Hire and train new team members, identify strengths and weaknesses in person to determine to provide guidance and growth.
Delegate tasks and responsibility to staff in order to achieve specific productivity objectives. Allocate available resources to help increase sales revenue in service and retail.
Review performance data (financial, sales and activity levels) to monitor and report on goal progress and team productivity. Manage center’s professional product supplies and inventory. Market center and build clientele through local marketing activities, creative development, promotional communication and in-center(s) contest. Track and review client retention data and adjust company’s service strategy as necessary. Implement marketing activities and execute a promotional calendar to increase sales productivity. Voted in top for Best of Milwaukee 2019
Actively participates in job fairs, school recruiting, wedding and informational expos.
Achieved sales goals - European Wax Center Menomonee Falls 2017-$188,387 *first year open only open for 5 months 2018-$429,475
2019-$571,947
2020-on target for $775,000
After only 5 years we are on track to be a million dollar center Dedicated professional with
over 10 years of successful
experience in client relation,
sales and management.
Recognized for establishing,
growing and managing top
performers. I take pride in my
passion for people and
striving to see them perform
at their best.
SKILLS
Leadership
Collaboration
Critical thinker
Team builder
Recruiter
Strong work ethic
Enthusiastic learner
Business operations
Management
Social Media Marketing
Excellent Communication
CONTACT INFORMATION
PHONE:
EMAIL:
*.*********@*****.***
ADDRESS:
2342 n 115TH STREET
WAUWATOSA WI 53226
ilovekickboxing, Brookfield— Assistant Manager
October 2015 - January 2017
Teaching and leading a fitness kickboxing class. Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and sales. Assigned tasks to associates, staffed projects, theme nights and marketing events. Tracked progress and updated owners and clients as necessary. BUTLER SKATELAND, BUTLER—GENERAL MANAGER
2010 - 2015
Managed the entire team and operation of the facility. Incharge of daily difficult customer service situations. Managed all the social media accounts and marketing for the business. Planned and executed events and marketing plans.
EDUCATION
Wauwatosa West— high school diploma
WCTC, Waukesha — no degree obtained
2015- 2016
Business management and marketing classes
CERTIFICATIONS
CERTIFIED NURSING ASSISTANT — 2013-2015
MILWAUKEE COUNTY LIFEGUARD CERTIFIED — 2011-2013
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