Customer Service Representative
Resume:
Yvonne Hughley
CUSTOMER SERVICE EXPERT
Las Vegas, NV
*********@*****.***
Highly motivated worker with great interpersonal skills in program development, community implementation and different Art and social fields, kind and loving induvial looking forward to represent the company and provide excellent service to all clients. Work Experience
Customer Service Representative
Anthem, Inc. - Las Vegas, NV
December 2019 to January 2020
• Managed customer accounts
• Resolved customer issues
• Worked in the inbound call center
• Responded to inquiries and issues
CUSTOMER RELATIONS MANAGER
BARCLAYS
August 2016 to July 2019
The primary task include delivering a comprehensive service to enquiring customers. Possibly delegating certain customer enquiries to specific teams Managing a large number of incoming calls and emails over 100 per day. Managing customers' accounts, keeping a record of customer interaction and details of actions taken. Communicating with internal teams to discuss sales targets. Generating sales leads, building sustainable relationships where necessary, reporting back on results. ASST MANAGER
PAS DE DEUX CHILDREN'S BOUTIQUE
February 2016 to August 2016
Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. CUSTOMER SERVICE REPRESENTATIVE
LIFESAFER, INC
April 2014 to February 2016
Main duties include answering incoming and outgoing calls for customers' accounts concern setup installs for interlock systems and clients car of DUI to reinstate the License. PLACEMENT SPECIALIST
RECOVERY CENTERS OF KING COUNTY
November 2011 to August 2012
Responsible for admitting, screening clients for appropriate placement, filing, faxing SADAT applications for clients funding also face to face interviews creating new clients files, discharging and intake Detox patients.
Education
High school or equivalent
Ingraham High School - Seattle, WA
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