Customer Service Sales
Resume:
Adonis De Guzman Trinidad
Address: Al Najda Street Abu Dhabi
Mobile: 050*******
Email: ********************@*****.***
Professional Experiences
Retail Customer Service
Office Staff
Education
●Bachelor of Science in Entrepreneurial Management
(SY. 2005 – 2009)
OBJECTIVE:
To establish a career in a company committed to excellence that will provide wide array of opportunities for career advancement as well as personal development and to enhance my acquired knowledge and skills to attain higher level of quality work and ethics.
PROFESSIONAL EXPERIENCES:
Designation: Sales Associate
Company: Sankari Investment (Balmain / Canali / Versace)
Location: Abu Dhabi U.A.E
Period: September 2017 – March 2020
Duties & Responsibilities:
●Ensure high levels of customer satisfaction through excellent sales service.
●Assess customers needs and provide assistance and information on product features.
●Welcome customers to the store and answer their queries.
●Go the extra mile to drive sales.
●Maintain in-stock and presentable condition assigned areas.
●Remain knowledgeable on products offered and discuss available options.
●Process POS (point of sale) purchases.
●Cross sell products.
●Handle returns of merchandise.
●Team up with co-workers to ensure proper customer service.
Designation: Sales Associate
Company: Fawaz Al Hokair Fashion Retail (Massimo Dutti)
Location: Riyadh Saudi Arabia
Period: October 2014 – February 2016
Duties & Responsibilities:
●Handling all the cash and credit transaction of an organization.
●Receive payment by cash and credit cards.
●Guiding and solving queries of customer.
●Assist with the daily duties and responsibilities managing a business.
●Handled establish accounts to familiarize themselves with clients.
●Work with and through management develop and implement actions.
OTHER WORK EXPERIENCE:
Designation: Team Leader / Supervisor
Company: Pinkable Fashion and Design Inc.
Location: Angeles City Pampanga Philippines
Period: August 2010 – August 2014
Duties & Responsibilities:
●A team leader should provide new and existing sales associates with tips and training.
●Answers to frequent questions voiced by customers or advice on how to handle the client’s problem.
●Ensuring that sales should be successfully hit.
●Focuses on properly orienting.
●Improving sales and job performance.
●Providing a high standard of customer service.
SKILLS AND OTHER RELATED
COMPETENCIES:
●Fast learner.
●Good leadership.
●Can relate well with other people.
●Well-disciplined person.
EDUCATIONAL BACKGROUND:
TERTIARY: Polytechnic University of the Philippines
Bachelor of Science in Entrepreneurial
Management
CHARACTER REFERENCE AVAILABLE UPON REQUEST:
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Adonis De Guzman Trinidad
Applicant
Curriculum Vitae
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