Manager Service

KHALED MOHAMMED HASSAN

+971-**-***-**** / +971-**-***-****

**************@*****.***

Abu Dhabi, UAE

PROFESSIONAL PROFILE & VALUE – CROSS-FUNCTIONAL EXPERTISE

Qualified & competent Manager for Soft Services

Exceeding 23 years of management experience

Significant track record of success in delivering soft service contracts

Manages excellent relations with clients, suppliers and other associates

Versatile and trained in soft services who thrives in dynamic, challenging and fast-paced professional environments

Assertive and enthusiastic, with extensive knowledge of cleaning, catering, FM and an unsurpassed work ethic

Excellent written and oral communication skills

Highlights

Process Improvement Strategies

Team Building

Multi-unit operations management

Systems implementation

Procedure development

Inventory control

OCCUPATIONAL EXPERIENCES:

01.Eagle Environmental Services Sep. 2019 - Present

Operations Manager

Abu Dhabi

02. Tanzifco Emirates LLC 2008 - 2019

Operations Manager

Abu Dhabi

03. Cleanco, Abu Dhabi 2002 - 2008

Assistant Manage

Abu Dhabi

04. 4 Catering, Abu Dhabi 1998 - 2001

Administration Supervisor

Abu Dhabi

05. Rashed Bu Set Co., 1995 -1998

Food Catering Supervisor

Dubai

JOB DESCRIPTION:

Main Duties

Developed and shared best practices for soft service across the company

Developed and managed annual operating budgets for soft service department

Attend site visit while participating in new tenders

Regular site visit in existing operation to improve the quality of work

Regular weekly, monthly meetings with managers, supervisors and client

Ensure that all costs and expenditure are within the budgeted levels

Accountable to meet all the contractual obligations and provide services which meets high level client satisfaction

Check the payment status with the finance department

Contract Management follow ups.

Schedule staff trainings for BICSc certification

Lead, plan, coordinates, executes and monitor the operations team

Ensures, that service delivery is consistent with the highest quality of standards

Review and check monthly material and manpower requisition for the projects

Ensure all services are delivered within agreed budget and service level agreement

Approve monthly audits in assigned projects

Ensure KPI targets are met the contract requirement

Meets and communicates with the clients regularly to ensure our services on the right track

Lead, plan and Manage the mobilization,operational training and deployment of the team

Ensuring that all corrective action taken is completed and effectives and leads to continuous improvement of the operations at the site

Control expenses for all managed Operations, review job cost and make adjustment necessary to meet budget compliance .

Plan and prepare annual budget in accordance with contractual requirements

Ensure that employees understand how they contribute to department and organizational goals

EHS Responsibilities, Accountability and Authority

Ascertains that safety is observed in all activities related to operations.

Knows the Company’s Environment, Health & Safety Policy, Procedures, Regulations and Objectives as they relate to his/her area of responsibility and ensure that they are effectively implemented in his/her locations. Ensures by appropriate monitoring and review, the work under his control is performed in a safe and environmentally sound manner

Accountable for safe system of work and ISO procedure adherence in operation.

Accountable to ensure the safety in work area.

Accountable for health & Safety of workers, property and other stake holders in the assigned locations.

Responsible for selection and suggestion of green/ energy star rated products.

PORTFOLIO

Projects Managed

Mafraq Hospital AUH

Al Rahba Hospital AUH

Zayed Military Hospital AUH

Zayed Military Hospital AL Ain

AUH National Oil Company (ADNOC)- Al Ain

General Auth. of Islamic Affairs & Endowments (Mosque AWQAF)

Al Ain Farms For Livestock Production

Min. of Pre.Affairs - Mushrif Palace

Tawazun Industrial Park AUH

Ministry of Defense Head Building AUH

NMC Provita International Medical Center LLC

AUH Housing Authority - AUH & Al Ain

Al Ain Fish Market

Al Bateen Palace AUH (CROWN PRI. COURT PRIVATE OFFICE)

Arcadis Consulting Middle East- Al Ain (Hyder Consulate)

Abu Dhabi National Exhibition Company - ADNEC

Agility Global Integrated Logistics

Al Ain Hospital

Dr. Sherif Mattar Med. Center & Pharmacy (Bain Aljisrian)

Dar Al Handasah Nazih Taleb & Partners

Emirates Links Technology AUH

Fathima Bint Mubarak AUH

Food & Agriculture Organization AUH

Fakih IVF Fertility Center Al Ain

Global Medical Solution Hospital Management L.L.C

General Secretariat Boundary Affairs Council UAE

Min. Of State For Fed'l National Council AUH

Min. of Pre.Affairs - Camel Race (Baniyas)

Ministry Of Energy- AUH

Office Of Sheikh Ahmed Bin Al Naihan-ABS Holding AUH

Real Estate Options Company LLC

Telectron Project- AUH

Sama Al Shamkha Clinic

Wow Caterers Abu Dhabi

Zayed Bin Sultan Al Nahyan Charit. & Humanitarian Foundation

Bulahej Group AUH

Federal Auth. For Identity & Citizenship-Emirates Id. Authority

Mr. Abdullah Al Nuaimi (Store - Musaffah)

Aramex- Infofort Musaffah

Swaidan Musaffah Bus Cleaning (Al Naboodah Tradding)

Min. of Human R. and Emiratisation AUH & Al Ain

Ministry Of Environment AUH & Al Ain

Ministry of Infrastructure Develop - Cleaning Serv (MOPW AUH)

Ministry of Health- AUH

Kizad Warehouse AUH ICAD (Mai DXB)

PERSONAL PROFILE

EDUCATION

University Degree in Social Work – University of Egypt

JCIA – Joint Commissioning International Accreditation

Aspire Middle East Training Institute – EHSMS Awareness

Leadership Skills

Quality & HSE

Technical Expertise

Finance & Leadership

Facilities & Project Management

Negotiations expert

Strategic planning

Cost reduction and containment

Contract review and recommendations

Client relationships

Staff retention

3,251 Staffs

Soft Services

oCleaning

oHousekeeping

oHospitality

oPortering

Contact this candidate