Support Assistant

Personal Profile

Ansel Regi H

E-mail: *********@*****.***

Post Box No 839, Abu Dhabi, United Arab Emirates.

Mob: 009***********, 009***********, 009*********** Career Objectives

To pursue a career in HR in an organisation through my specialised knowledge and professional expertise. To deliver quality services to an organisation that match with the requirements of the job. Have functional & technical knowledge of the process and activities of the HR activities. My IT Skills and expertise is an added advantage. I have been chosen as the Risk Champion for the department to verify the Risk Register.

To occupy prominent positions in the organisational setup that would enable me to render the best of my services thereby contributing significantly to the organisational effectiveness. Professional Qualification

Completed “HIGHER DIPLOMA IN SOFTWARE ENGINEERING” in Aptech Computer Education, Coonoor in the year 2000 with 71%.

Courses completed in HR - Talent Management Fundamentals, Training Design and Evaluation, Organizational Design, Managing in a Crisis, ITIL® 4 Foundation_ Introduction, Facing Virtual Team Challenges, Contributing as a Virtual Team Member. Professional Experience

I: Job Position: “Assistant Manager – Human Resources (Performance & HRIS)” in Abu Dhabi National Insurance company in Abu Dhabi, UAE from 01-Jan-2018 To 01-Oct-2020. Job responsibilities:

Drafting new policies and reviewing the existing policies for enhancement. Revised few policies like Housing, Salary Advance, Airfare, etc.

Working on data analytics and generate various reports that is required for the management to take decisions like Pay review, Bonus awards and Performance Review, Attendance Management, Salary Increment and Promotion Cycle.

A Technical resource in Human Resources department to support the department in explaining process for system up to the IT Technical consultant. Was completely involved in the system upgradation - Oracle Fusion Project and implementation and testing of the manpower and planning project – Hyperion.

Key resource involved in the testing, implementation and support of the Employee Self Service, Core HRMS Module, Performance Management System.

Process enhancement with more validation and controls, more automation to reduce manual intervention.

Create creative various employee related data Dashboards on Monthly, Quarterly, Half yearly and on Annual basis with different analysis. Create Reward charts to demonstrate the pay review decision.

Develop reports for various authorities like e-forms for Insurance Authority, Corporate governance and Key Management Report for securities and commodities, Statistics survey for Dubai and Abu Dhabi.

Developed excel tools for various process and projects which includes Migration, Bonus, Performance Calibration, Budgeting.

II: Job Position: “Supervisor – Human Resources (Performance & HRIS)” in Abu Dhabi National Insurance company in Abu Dhabi, UAE from 01-Jan-2016 to 31-Dec-2017. Job responsibilities:

Providing Support for users on Oracle HCM Application and resolving the issues. Personal Profile

Working on data analytics and generate various reports that is required for the management to take decisions like Pay review, Bonus awards and Performance Review, Attendance Management, Salary Increment and Promotion Cycle.

A Technical resource in Human Resources department to support the department in explaining process for system up to the IT Technical consultant. Was responsible for the automation and Implementation of the Performance Review – Calibration process.

Key resource involved in the testing, implementation and support of the Employee Self Service, Core HRMS Module, Performance Management System.

Process enhancement with more validation and controls, more automation to reduce manual intervention. Create creative Dashboards on Monthly, Quarterly, Half yearly and on Annual basis with different analysis and statistics.

Possess excellent skills in Word, Excel (Advanced) and Power-point. III. Last Job Position: “Programmer, Analyst, and Oracle HCM Support Executive” in Abu Dhabi National Insurance Company in Abu Dhabi, UAE from June 2011 to 31-Dec-2015. Job responsibilities:

An IT Professional Supporting Human Resources department of the organisation.

Key resource involved in the testing, implementation of the Employee Self Service, Core HRMS Module, Performance Management System.

Enhancement of the implemented modules in Oracle HCM. Provide training and support to the users about the Application. Create Dashboard on monthly basis with different analysis and statistics. Develop reports and charts as per the user requirement.

Development of the reports and RTFs using BI publisher, Crystal Reports.

Developed web portal (using Dot Net and Oracle Database) for Insurance system (various banc assurance products) which includes renewals, scheduled reports, batch process and also provided support on the same.

Also provided support on other technical areas, which includes installation and trouble shooting. IV: Last Job Position: “Training in Charge, Technical Support Executive cum Administrator” in a well reputed Organisation in Sharjah, UAE since January 2002 to December 2010 Job responsibilities:

Worked as a “Training in Charge, Technical Support Executive cum Administrator”.

My responsibilities include handling the training department, the Technical activities and the admin activities in the organisation.

Having good experience in Office Applications, programming Tools and web designing tools, I have handled all the levels of Professionals.

Developed new software applications and modified some existing application as per new requirement. Updating the training process from other trainers (who handles other courses).

Planning of batches and scheduling of the new upcoming schedules.

Practice & Skill Updation on new Applications. Handling certificate process of the students.

I am Handling complete organizations Administration including transportation.

Perform training activities for new joiners.

Having a vital role in the selection and nomination of the new faculty for the firm.

Also handling the accounts of the full time and part time trainers. V: Previous Job Position: “System Administrator” in “Alpha Systems” Coimbatore since March 2001 to December 2001.

PERIOD : 9 Months.

Job responsibilities:

Worked as system administrator in Alpha Systems, which is one of the known medical transcription unit in Coimbatore. My responsibility was to maintain the systems, installation of new pc and required software on it and downloading of the audio files and distributing them between the transcriptionist and get it converted as a doc file and send it back to the respective Personal Profile

client. Also got some experience with the FTP downloading software and Medical transcription during this employment.

VI: Second Previous Job Position: “Assistant Centre System Admin” in “Aptech Computer Education” Coonoor since September 1999 to March 2001. PERIOD : 1 Year and 6 Months.

Job responsibilities:

Worked as a lab in charge, assisting the students in the lab during their practical session and assisted the system admin too during the process of system maintenance and failures.

Interacted with my System Admin and understood the technology and the need of it.

Co-ordination between the trainers and the students during their projects.

Allocate the labs for the students for their practical classes.

Conducted training for the staffs. Trained students on different computer software related subjects. Doing regular interaction with the students for feedback and improvement of the institute. Generating weekly and monthly report on the status of the lab. Computer Skills

Hardware Platform : Pentium, Celeron, Dual Core, Core I’s Languages : C, C++, C#

Databases : Oracle 7.3/8i/9i, SQL

Server7.0/2005/2008, Access

Application Tools : Visual Basic .Net 2003/ 2005/ 2008/ 2010, Visual Basic 6.0, Crystal Report

8/Business Objects XI

Tools and Packages : MS Office 97/2000/XP/2003/2007, 2010, 2016, FoxPro

Tools and Methodologies : SSAD, OOAD, RDBMS

Scripts : JavaScript, VBScript-

Active Server Page (ASP)

Others : Internet, FrontPage 98/2000/2003,

Dream Weaver, Flash

Formatting Languages : HTML, DHTML and XML

Trainings Attended: Passed the following Faculty skill examination conducted by APTECH Limited. Computer Fundamental, Fox-Pro, Visual Basic Desktop, Visual Basic Distributed, Networking & Lotus Notes, Oracle, Multi-Media, Windows NT, MS Access, Software Engineering, Internet, OOAD.

Recognitions: Stood FIRST in the Academic Excellence Award in the Regional Level Conducted by APTECH Limited

Personal Information

Nationality : Indian

Marital Status : Married

Languages Known : English, Tamil – Read, Write and Speak (Expert Level) Malayalam – Speak, Hindi – Speak (Intermediate Level) Residing at : Abu Dhabi, U.A.E

Passport & Visa : T8173248, Residence Visa (Transferable) Permanent Address : Door No. 253, 255, Balaji Garden, Press Colony, Coimbatore, Tamilnadu, S. India

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