Medical Assistant Customer Service
Resume:
EBONY REAVES
Highland Park, MI *****
************@*****.***
Phlebotomist/Trainer
State of Michigan - Madison Heights, MI
February 2019 to April 2020
I'm a phlebotomists at Octapharma Plasma. I started off as a DFT (Donor Floor Technician) meaning I'll get the machine ready hook the supplies on it and go call me a donor ask the their information also ask about allergies such as iodine, latex, or adhesive tape, prepare them for their donation such as putting the blood pressure cuff on and putting their cuff their systolic number or close to it, proceeding in scrubbing their arm letting it dry taunt as much as possible stick them and start their process of donating. I earned my training position from my work skills on the donor floor my communication skills. Server
State of Michigan - Detroit, MI
June 2018 to December 2018
I waited tables
Showed customers where they were seated at.
I took orders specifically (so I wouldn't forget anything. Made sure they were satisfied before anyone left.
Medical Assistant Extern
State of Michigan - Detroit, MI
May 2014 to July 2014
• Perform vitals, venipuncture and injections
• Answer phones, file and maintain medical records
• Provide exceptional customer service at all times Health Care Provider
State of Michigan - Detroit, MI
June 2012 to December 2012
• Observe, monitor and record patients oxygen and vitals
• Transport patient to appointments
• Assist patient with all daily living routines
• Handle all daily household duties
E
WORK EXPERIENCE
Diploma in Medical
Everest Institute - Detroit, MI
July 2014
High School Diploma
Ferndale Adult High School - Detroit, MI
Phlebotomy
Training
Clinical Surgical preparation
respiratory testing
vital signs
ear/eye lavage
electrocardiography
administration of medications
suture removal
instrument sterilization
asepsis and infection control
basic lab testing
venipuncture
injections
dosage and calculations Administrative Coding: CPT ICD-9
bookkeeping and basic accounting
treatment authorization referrals
medical terminology
appointment scheduling
health record management
prescription call-in
EDUCATION
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