Customer Service Marketing

Heidi Westra

** ****** **

Clarendon Hills, IL **514

630-***-**** ****@********.******.***

OBJECTIVE

To secure a marketing or economics internship to learn more about the business world and where business and financial knowledge, a strong work ethic and effective communication skills will benefit the organization.

EDUCATION

Calvin University, Grand Rapids, MI

Major: Marketing- Marketing Management & Economics

• Anticipated graduation date: May 2022; GPA: 3.66/4.00 Timothy Christian High School, Elmhurst, IL

• Graduated May 2019; GPA: 4.1/4.00

COURSEWORK

Oral Rhetoric, Data and Productivity Software, Probability and Statistics, Introduction to Business, Microeconomics, Macroeconomics, Managerial Accounting, Management and Organizational Behavior Experience

Self Employed- Volleyball Private Lessons June 2020-Now

• Communicated with parents to schedule lessons each week

• Created lessons plans each week

• Rented out gym space to accommodate for daily lessons Volleyball Coach Summer 2017-Now

1st Alliance VBC- LaGrange, IL

• Independently coached up to 30 players fundamental volleyball and team skills

• Effectively communicated with parents and other coaches regarding practice and game plans each week

• Planned practices for teams and ran drills each day Park District Employee June 2019- August 2019

Westmont Park District- Westmont, IL

• Provided effective customer service

• Operated cash box, accurately dealt with money

• Maintained cleanliness and wellness of the splash park COMPUTER SKILLS

Proficient in Microsoft Word/Excel and Access

ACTIVITIES AND LEADERSHIP

Member of Cultivate Bible Study, Calvin University, Grand Rapids, MI; 2019 - Present Member of Calvin Women In Business, 2020-Present

Member, Calvin University Volleyball Team, 2019 - Present SCHOLARSHIPS AND AWARDS

2019: Trustee's Scholarship, Cooper Scholarship, William H. VanDyke Memorial Scholarship, Elmhurst Panhellenic Scholarship, PSI Scholarhip

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