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Scrum Project

Ashburn, VA
September 15, 2020

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Alisha Dhamija

Scrum Master

Mob: +1-678-***-****


CSM and Scaled agile5.0 certified scrum master and product owner with experience in IT based product and solutions.

Agile practitioner, transformer, a servant leader, a management role model in leading multiple scrum teams and large groups.

Operate with Cross functional, distributed and co-located Scrum teams.

Equally proficient in Agile Methodologies (Scrum, Kanban) & Waterfall

Guarding team removing impediments aggressively towards business goals and objectives.

Guiding and Coaching the Scrum Team and organization on how to use Agile/Scrum practices and values while also meeting delivery commitment

Knowledge of conducting Value stream Mapping under Portfolio for SAFe and capable to coach Scrum teams in SAFe enterprise

Adept in technical culture and daily functioning of banking domain.

Influence, inspire, communicate & disseminate product vision to numerous stakeholders – from customers to sales personnel, to marketing, finance, engineering & C-suite executives

Bridge the gaps between business needs, user needs & technology from concept to final product

Design & develop cases for new products/features, driving product strategy & product launches

Skillful in identifying and utilizing business analytics (KPI), and employing the results to drive strategic goals


Project Management: Management of project timelines and deliverables; management of all phases of systems development lifecycle; change management; Risk management; vendor and client relationship management; team leadership; Pricing; Managing teams

Product Management: managing the development of product requirements, product launch activities. Ideation, development, testing, release and deployment; Conduct market research; Develop metrics to assess the success of products and features and determine necessary enhancements

Business Analysis: Full serviced SDLC Analyst; Business process analysis and process improvement; Stage Gate review; Requirement Management; Gap Analysis; Use Case Development; System and API mapping

Project Coordination, Training, Development: Evaluate, develop and implement training programs

Methodologies: SDLC (Waterfall) and Agile

Process/ Modeling Tools: MS Visio; MS office Suite


Scrum Alliances – Certified Scrum Master (CSM)

SAFe Scrum Master 5.0 (SSM)


Coaching Agile practices

Tight grip on Agile Estimating and planning

Removing impediments

Creating communication channel (team, Product owner, stakeholder)

Incremental delivery

Backlog tracking, burndown metrics, velocity, and task definition

Continuous Improvement

Shielding the team

Conflict Resolution

Documentation Skills

Project Status

Lean Management

Total quality management


Ph.D in Management - Suresh Gyan Vihar University - INDIA

Post Graduate Diploma in Human Resource Management – Symbiosis - INDIA

Bachelor of Computer Application - Punjab Technical University – INDIA


Ignitor Technologies

Product owner (Remote) July 2015 – June 2016

Worked as a product owner on web based product, Candidate management system, used by consulting companies as a single source of truth from finding the right candidate to onboarding.

Lead the business case for product feature development, market research and competitive intelligence, ensuring stakeholder commitment and forecasting product profitability

Evaluate industry trends and competitive offerings, drive product planning, development, documentation, (customer) beta testing and launch activities. Develop and deliver presentations for conferences, webinars, and customer events.

Manages the selection, evaluation, contracting, and integration of externally available hardware, software, and data.

Scrum Master/ Product owner August 2010 – Dec 2014

Served as scrum master for US based project for campaign management. This was a web application.

Lead the team working on cost accounting system project for wire harness manufacturing unit.

Managed two distributed scrum teams which involves mentoring and coaching the teams in Scrum practices.

Facilitate daily stand-up, sprint planning, backlog grooming, sprint demo, sprint retro and other scrum meetings for multiple teams.

Defined “definition of ready (DoR)” and “definition of done (DoD)” checklist on a story, sprint and release level with PO and scrum team

Help Agile Teams work alongside stakeholders, leadership, and shared services in order to define and identify a realistic plan of work for the next Program Increment (PI).

Support product owners in writing better story writing techniques, creating sub-tasks, enablers stories and improvements.

Help product owners to define Epic roadmap in JIRA and also link all the user stories under Epics in JIRA story map.

Supports the Product Owners to groom and prioritize product backlog, project coordination, and release planning

Make sure the team is on track to reach the release goal by closely watching the delivery and defect count. Ensure the NFRs (non-functional requirements) are covered before production release.

Support weekly Scrum of Scrums meeting among different scrum masters to provide project updates, identify any inter-project dependency and to determine any potential blockers.

Meticulously track action items and drive them to closure.

Publish team’s success stories on monthly basis with key metrics, key milestones reached, High-level plan for the next sprints and team structure.

Rajasthan University April 2009- May2010

Agile Analyst/ Management Professor

Analyzed technology trends to watch out the different impacts in organization structure.

Assisted in planning and presentation of solution to stakeholder throughout the admission process to attract new batches.

Worked with internal and external stakeholders to understand and validate business strategy and vision

Engaging in business needs for consistent solutions with best practices such as gathering and compiling specialization report for respective admission.

Writing reports to all level colleagues and higher management for the future planning.

Mentoring batches in various human resource management, lean principles and total quality management disciples.

ICICI Bank January 2008- March 2009

Product Manager / Business Analyst(New Business operations)

Negotiated and managed multiple priorities, project plans, time frames and trade-offs and shared detailed vision of cost-benefit analysis.

Conducted market research to formulate marketing policies to initiate revenues.

Presented strategic analysis and recommendations to management through written reports and presentations.

Identified risk and risk categories, risk SWOT analysis (probability and impact), maintaining project level risk register, risk statement, communicating and tracking risks; assisting with risk response planning.

Maintained effective relationships with stakeholders through broadening channels of communications, constant contact, formal/informal meetings, surveys and regular monitoring and evaluation of present processes through feedback.

Provided input to estimates for project management and change management activities through analysis of requirements effort, resources, and technology.



SDLC, Agile Scrum, Waterfall

Project Management Tools

JIRA, Rally, MS Office, Confluence

Collaboration Tools

MS SharePoint, ZOOM, WebEx

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