Sales Manager

**** ******* **** ******

Schaumburg, IL *****

Phone : 630-***-****

E-mail : ***.**********@*****.***

Career Goals

Add value and contribute to the growth of an organization utilizing vast analytical experience with various functional teams across different industries

SUE A REYNOLDS

Experience

Brake Parts Inc.

McHenry, IL

05/17 – Present

Manager, Planning

Manage supply for aftermarket product line with $350M in annual sales. Utilize Oracle to manage planning parameters including safety stock, lead-time, and minimum order quantities (MOQs). Ensure inventory is available at all distribution centers to service customers. Optimize inventory through product transfers, repackaging, and reworking E&O product. Interface closely with Product Management on products/parts through out the product its life cycle and take proactive action on supply. Participate and contribute in monthly S&OP planning process with a cross functional team to align strategies across the organization. Work with plants in China to prioritize production and interface with suppliers to ensure proper supply. Hold weekly conference call with customers to understand supply needs and concerns. Lead planning analysts by continuously automating manual tasks and increase efficiency.

09/15 – 05/17

Senior Pricing Analyst

Performed margin & competitive analysis and recommended pricing on new or existing products taking into account special discounts and terms. Interfaced with Sales on price requests and competitive bids for domestic and international customers. Work with China plants to obtain proper product costs. Participated in conversion from legacy pricing system to Oracle Pricing module by providing specifications and act as point person for testing. Utilize Oracle Pricing module to update price lists and pricing modifiers. Developed reporting to monitor margins on a monthly or ad-hoc basis.

Gogo

Itasca, IL

02/12 – 11/13

Analyst, Pricing Operations

Maintain accurate pricing lists and product codes in pricing system. Work with cross functional groups to implement product and pricing changes. Provide creative solutions for implementation pricing changes within the constraints of pricing system. Develop project plans and level of work required and testing new products and pricing. Monitor results of pricing and product implementation using SQL.

03/10 – 01/12

Analyst, Marketing Analytics & Reporting

Analyze impact of marketing campaigns and prices changes and present results to management. Provide management with key metrics on sales and product trends for strategic decisions and program development. Develop and provide web performance reporting to partners and airlines using Webtrends. Support sales team with pricing estimates. Query customer databases for campaign segmentation. Analyze success of email campaigns with email campaign tool. Define and enhance report requirements for Marketing and Sales.

Pabst Brewing Company

Chicago, IL

12/07 – 10/09

Senior Pricing Analyst

Utilized product strategies in pricing analysis recommendations and general price increases. Performed pricing competitive analysis on pricing and promotions. Ensured pricing meets company target margin goals. Reviewed and analyzed price proposals from Sales Management. Supported Sales on pricing issues and provide resolution. Maintained pricing in databases and performed routine audits to ensure accuracy.

Laidlaw Education Services

Naperville, IL

04/07 – 12/07

Telecom Expense Management Administrator

Managed outsourced telecom billing vendor to ensure proper processing and allocation of telecom expenses. Ensured vendor compliance to contract and Service Level Agreement. Researched unknown telecom devices/services by working with various functional groups throughout the US and Canada. Interfaced with telecom vendors including AT&T, Verizon, and Sprint to consolidate billing, research original service orders, identify corporate liable accounts, cancel inactive or invalid accounts, and eliminate excess fees. Maintained telecom user data, account information, and device numbers in telecom inventory/cost system. Worked with IT and Purchasing to implement standardized procedures and processes for ordering new telecom services. Migrated wireless services to selected vendor and ensured users retained their numbers. Audited telecommunications invoices and recommended new service plans or agreements to reduce cost.

Smart Telecom Concepts

Lisle, IL

10/03 – 04/07

Cost & Revenue Analyst

Developed monthly financial reporting on client Inter-Carrier Billing invoices. Reviewed contracts and tariffs to ensure vendor compliance. Audited invoices/bills and provide clients with exceptions reporting. Explored and provided clients with cost saving measures. Created ad-hoc reporting for carrier invoice disputes. Processed client monthly invoice disputes with vendors. Reviewed tariffs and interconnection agreements for rate and policy implications.

NuVox Communications

Chesterfield, MO

02/00 – 09/03

Senior Product Manager

Performed competitive product and pricing analysis on Voice and Data services. Recommended pricing for Internet, Voice, and Data services. Maintained product content on company Marketing Intranet. Supported Sales on product and pricing issues. Implemented new products such as Voice Mail, ISDN-PRI, and T-1 Voice services by working various functional groups. Trained Sales personnel on new products, pricing, and marketing applications. Lead team on the reconciliation of marketing products to provisioning systems. Developed product catalog for marketing and sales systems and new OSS.

Carr Futures

Chicago, IL

12/98 – 01/00

Billing & Purchasing Administrator

Managed Telecommunications and Information Technology vendors for offices worldwide. Negotiated and reviewed vendor contracts. Researched and identified users of telecom services for cost allocation. Prepared monthly Telecommunications and Network cost analysis reporting. Recommended cost saving solutions to Management. Defined ordering and cost allocation procedures for the Telecom and IT department. Set Telecom and IT purchasing procedures.

USN Communications

Chicago, IL

09/96 – 11/98

Manager, Business Assurance

Supervised the audit of Carrier invoices/bills to ensure proper billing by vendors. Responsible for the pricing for local services in the ATT (Ameritech) and Verizon (Bell Atlantic) regions. Work with Regulatory to tariff new pricing and product offerings. Determined and implemented strategic “buy” policies for the Company. Act as the interface between marketing and billing to defining pricing logic and components. Provided product training for operations personnel. Reviewed marketing proposals for new promotions and product plans ensuring they meet company objectives. Project managed tasks with other functional groups to successfully implement new products and promotions in existing and new markets. Responsible for revenue and margin performance of Wireless and Local products. Performed competitive and market analysis in expansion locations. Researched prospective vendors for Cellular and Paging services.

United States Cellular Corporation

Chicago, IL

12/90 – 08/96

Supervisor-Revenue Analysis

Supervised analysis of switch and billing data for over 140 markets. The analysis included defining thresholds on revenue loss, forecasting revenue flows, and performing market analysis of major competitors. Managed Roaming Billing operations ensuring the accurate billing of roamer revenue by interfacing with various vendors and clearinghouses. Participated in industry forums to define standards including Fraud Settlement and CDPD. Defined revenue related system enhancements such as recycling of unbillables saving the company over $750K annually. Worked with a major consulting firm on a year project to define the functions of Revenue Assurance. Reviewed workflows and systems and implemented changes where necessary. Provided carrier support on technical and billing issues. Controlled and identified fraudulent customers by using industry databases and coordinating with field and industry experts. Analyzed competitor rates and market conditions to recommend retail pricing.

05/90 – 11/90

Customer Service Manager

Reviewed and coordinated loan applications for customers ensuring accuracy and timely processing. Developed annual and quarterly branch deposit and loan goals based on company goals. Researched and resolved customer account discrepancies examining bank transactions and customer ledgers. Supervised bank support staff providing direction, performance review and planning, and administration of policies and procedures.

Education

December, 1994

Master of Business Administration

Lewis University

Romeoville, IL

May, 1990

Bachelors of Science

Northern Illinois University

DeKalb, IL

References

Available Upon Request

Contact this candidate