PERSEPHONE J. WILLIAMS, SHRM-CP

Professional Summary: Engaged and motivated Human Resources Generalist who has vastly improved employee relations through creative workplace events and innovative paths of communication, reducing employee turnover by 10%. Possessing 6 + years of experience has called for collaborating and creating business solutions through the practical application of HR principles and/ or operational initiatives. Successful working in fast-paced and challenging environments with keen attention to detail, bringing solid HR acumen to the corporation.

Education

University of Illinois at Chicago, Bachelor of Arts in Political Science, 2011

Society for Human Resource Management (SHRM), SHRM-CP, 2019

Professional Experience

Healthcare Information Services, Park Ridge, IL June 2019 - April 2020

Human Resources Generalist

Conducted full cycle recruiting, on-boarding, and orientation functions

Implemented company trainings and monitored policy compliance

Managed employee review process and performance management

Maintained employee files

Coordinated with managers and assisted in employee relations, employee recognition and promotions, and employee performance issues

Utilized functions and report building in Paylocity

Processed employment verification request

360 Youth Services, Aurora, IL June 2015 – July 2020

Transitional Housing Program Caseworker

Managed and counseled 8-14 residents transitioning from homelessness to a stable living environment

Planned and conducted weekly Life Skills and Strategies groups

Built clients skills with budgeting, scheduling, finding employment, and making appointments

Referred clients to local resources for issues with mental and physical health

Ladder UP, Aurora, IL January 2020 - April 2020

Assistant Site Manager/ Tax Specialist

Managed and oversaw flow and processes of VITA site at Waubonsee Community College

Assisted in conducting intake, quality review, and tax preparation to ensure all IRS policies and standards of conduct were met

Mediated any issues that raised with clients in relation to tax preparation and flow of site

Ensured all volunteers are certified and in compliance with IRS VITA site guidelines

RUSH University Medical Center, Chicago, IL November 2018 - March 2019

Human Resources Coordinator

Scheduled and coordinated interviews for HR Recruiters

Met and exceeded weekly scheduling metrics to reach hiring and staffing goals

Attended weekly meetings with recruiters to stay updated on staffing needs

Utilized iGreentree and Healthcare source software to schedule and monitor reference check process

DuPage Pads, Wheaton, IL January 2017 – July 2018

Interim Housing Caseworker

Provided ongoing nightly case management to 35-70 clients to aid in over-coming barriers and formulating plan to end their homelessness and find housing

Conducted nightly intake of new and returning clients seeking to stay in overnight shelter sites

Engaged in de-escalation tactics to resolve conflicts between clients, volunteers and staff

Recorded all clientele information into HMIS database

Maintained nightly capacity metrics to report to local Police and Fire departments

Business and Career Services, Arlington Heights, IL September 2016 – March 2017

Career Advisor

Managed caseload of 30 past and current clients to aid in job placement and training

Recruited, scheduled, and conducted 6-week job-training prep classes for 10-20 young adults throughout the Northern Cook, Kane, and Kendall counties

Facilitated tours three times a week of local manufacturing companies in the Kane and Kendall counties for future internship placement for clients

Distributed WIOA grant funds for job training, and any other employment barriers clients were experiencing

Illinois Marine Towing, Lemont, IL February 2015 – March 2016

Human Resources Coordinator

Improved employee relations through creative workplace events and innovative paths of communication, reducing employee turnover by 10%.

Developed Employee Wellness Program including creation of weekly Wellness Newsletter and monthly Wellness committee meetings

Conducted hiring process from beginning to end. Including sourcing, phone screening, interviewing, on-boarding, and benefits administration

Managed HR and Executive team calendars through Microsoft Outlook

Utilized iCims applicant tracking system to meet and exceed monthly hiring goals

Managed job board post and consistently screened for best candidates

Organized travel plans and itineraries for prospective candidates and employees concerns.

Professional Skills

Microsoft Office Suite, PowerPoint, Outlook

Recruitment Strategies

Project Management

Applicant Tracking System

Employee Engagement and Rapport Building

Program Development

Audit and Safety Compliance

Full Cycle Hiring

HRIS

Mesa, AZ 630-***-**** adf4nu@r.postjobfree.com

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