Social Media Manager

ANNA-SCOTT BRIDGES

*** ***** **. **********, ** *9607 **********@*****.*** 864-***-****

OBJECTIVE Seeking employment with a company that offers me a creative and positive culture; where I can grow professionally, as well as providing me a constructive workplace for communicating with customers.

SKILLS &

ABILITIES

• Remarkable written and verbal communication skills.

• Well versed in Retail and Restaurant Merchandising.

• Proficient with Microsoft Office.

• Demonstrated success in managing consumer programs, brand initiatives, and promotions.

• Detail oriented, strong organizational skills.

• Fast learner.

• Compassionate and friendly personality.

• Versatile and resourceful in high pressure situations.

• Ability to communicate effectively with multiple audiences-consumers, store personnel, and internal information sharing. EXPERIENCE LEAD SERVER, GRIMALDI’S PIZZERIA

MARCH 2019- PRESENT

• Increased a passion for product and quality

• Skilled at anticipating, identifying, and ensuring guest needs and special orders.

• Developed a broad base of regular customers due to receptive and interpersonal service.

• Acted in a supervisory role guaranteeing the restaurant staff and guests were consistently taken care of and connected with to certify corporate standards.

• Provided guidance for team members to accomplish successful delegation of daily running and closing side work.

• Enhanced knowledge of formal service in an efficient, professional, and well-mannered approach.

KEY HOLDING MANAGER, HANDPICKED, INC.

AUGUST 2016- SEPTEMBER 2018

• Substantial sales and marketing experience in the execution of marketing concepts, promotions, and strategies on a local and corporate level.

• Conducted daily and weekly analyses of sales trends to understand customer purchasing behavior and determine product exit/enhancement strategies.

• Responsible for the store and staff when fulfilling the role of manager- on-duty.

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• Prepared and presented ideas on upcoming projects, events, and policies.

• Established retail strategies to achieve key performance indicators including marginal efforts, promotional activities, and frequented guests.

• Evaluated UPS Contracts; connected with account executives and coordinated any special requests or needs.

• Crafted influential and innovative social media content and strategies.

• Remained affiliated with Handpicked’s bank account, writing receipts and calculating daily cash deposits.

SERVER/HOSTESS, LIBERTY TAP ROOM & GRILL

AUGUST 2017- AUGUST 2018

• Skilled handling of customer complaints present and over the telephone.

• Addressed guest inquiries and issues, solved problems and provided product.

• Organized reservations and walk-in parties to ensure guest satisfaction.

• Maintained constant communication between management and all other employees to provide smooth operations in an extremely high- volume environment.

• Prepared items for later use to save staff time during busy hours.

• Inspected dining room for cleanliness, proper supply levels, and required staffing.

EDUCATION MIDLANDS TECHNICAL COLLEGE, COLUMBIA, SOUTH CAROLINA MARKETING: AUGUST 2017-MAY 2018

GREENVILLE TECHNICAL COLLEGE, GREENVILLE, SOUTH CAROLINA ASSOCIATE IN ARTS: AUGUST 2016-MAY 2017

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