Manager Mental Health
Resume:
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Summary
Healthcare Administrator
Results-driven leader with extensive experience guiding cross-functional teams in the completion of large- scale projects for better workflow, efficiency, and cost savings. Able to transform operations through technology upgrades and performance improvement projects, conduct comprehensive staff training and coaching, and efficiently allocate resources. History of working well with people from a variety of cultures and backgrounds. Excellent manager, with a proven track record of creating an environment of inclusion and camaraderie with optimal levels of employee engagement and performance. Areas of Expertise
• Strategic Planning & Execution
• Operations Management
• Budget & Financial Management
• Project Management
• Program Management
• Policy Development
• Regulatory Compliance
• Workplace Health & Safety
• Supply & Inventory Management
• EDIS & Performance Measures
• Vaccine Management & Protocols
• Staff Development & Leadership
Accomplishments
● Restructured daily operations and increased efficiency by 33 %. Also, saved the company $2M in waste.
(Walmart Distribution Center)
● Saved $3.22M in one year through research and careful selection of vendors. (United States Navy)
● Monitored performance and met all HEDIS and performance measures. (United States Navy) Career Experience
Shipping Area Manager, Walmart Distribution Center, Chester, Virginia 10/019 – Present Lead daily operations of shipping department, delivering merchandise to 96 stores. Utilize Lean Six Sigma techniques and train coach, and mentor more than 200 associates in the distribution warehouse. Manage more than $6M in inventory. Comply with all applicable state and federal regulations and stay current on any changes related to labor, issues, safety, and environment.
● Increased “cartons per trailer” output by 300 cases in six months, saving the company $2M per month. in waste.
● Restructured operational processes in the outbound area, resulting in an increase of 33% efficiency.
● Developed and implemented new Safety policies in the warehouse, leading to a decrease of 20% in Dalron Quincy McAllister
Richmond, VA • 804-***-****
medical appointment incidents and saving the company $250,000, annually.
● Led Root Cause Analysis meetings with 60 Manager-level employees, resulting in policy changes and updating of procedural measures.
Healthcare Administrator/Project Manager, United States Navy, Okinawa, Japan 9/ 2016 – 10/2019 Assumed dual role for project management and administrative support to more than 5,000 Marines. Managed training operations, met all goals, and completed initiatives to improve healthcare service delivery and outcomes. Administered an annual operations budget of $6,3M. Also, led a project team of 15 with a budget of
$4.4M, and reduced operating costs by 15%.
● Saved an average of $3.22 M though the careful selection of vendors.
● Accomplished a 95% training completion rate.
Health Service Manager, United States Navy, Virginia Beach, Virginia 1/2013 – 9/2016 Propelled forward progress for health service daily operations in primary care/family medicine, pediatrics, mental health, physical therapy, dental care, and ancillary services, delivering care to more than 750,000 Medicare/Medicaid/Tricare beneficiaries. Also, served as Department Head of Pediatric Clinic, leading a staff of 21 to meet all required HEDIS and performance measures. Achieved Blue H reward. Manage annual budget of
$13M. Ensured compliance with all state and federal regulations and the safe and quality delivery of patient care.
● Conducted staff education and training for 375 personnel.
● Maintained a 100% accident-free workplace.
● Developed and executed a plan that led to improving the management of supply and equipment inventory while also significantly decreasing costs. Public Health Administrator, United States Navy, Camp Lejeune, North Carolina 1/2010 – 1/2013 Collaborated with Vaccine Manager identify and resolve Vaccine for children (VFC) provider issues. Conducted VFC training and provided technical support for provider staff. Forged and fostered relationships with healthcare providers and community health care organizations to promote childhood immunizations. Managed $2.2M worth of vaccine inventory and medical supplies.
● Reduced $1M in vaccine and medical supply waste by enforcing storage and vaccine protocols. Education
Master of Business Administration (MBA), with concentration in Healthcare Administration Purdue University Global, Indianapolis, Indiana, in progress for graduation, July 2022 Bachelor of Healthcare Administration
Purdue University Global, Indianapolis, Indiana
Professional Development
Lean Six Sigma White Belt • Lean Six Sigma Yellow Belt • Advance Cardiac Life Support Instructor •First Aid/Basic Life Support Instructor
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