Sagar Ashok Kharade

E-Mail Id: adf4kd@r.postjobfree.com Phone No: 098********

Career Objective: To work in a dynamic and challenging Environment/Organization, where I will be able, To develop my professional leadership and communication skills up to higher managerial level and to steer the organization to greater heights in terms of profitability and success, also a good team player and hardworking person.

ACADEMIC RECORD

Examination Passed

Year of Passing

Institution/Board/ University

Percentage

Hotel Management

2009 - 2011

Manali Institute

First Class

H.S.C

2008 - 2009

Mumbai University

Second class

S.S.C.

2006 - 2007

Maharashtra Board

Second Class

COMPUTER SKILL / OTHER SOFTWARE SKILL

Well versed with general computer basics.

Current Job:

Company Name : 3S Internet (K Raheja Corp)

Industry Type : Real Estate

Position Held : Butler

Date of Joining : Feb 2018

Pervious JOB:

Company Name : Rolta India Ltd

Industry Type : Software Company

Position Held : Butler

Date of Joining : June 2017 - Jan 2018

Butler Duties and Responsibilities:

Attend CMD and primarily serves as a key point of contact for VIP Guests and Executive Guests throughout the day at multiple locations like Office/Guest House/ VIP Lounge / Apartments, with fully conversant all services and facilities offered during training as per norms and also about the local vicinity.

Keeps concerned departments informed about the guest Allergies and food preferences.

Follows all the guest needs until they are completed to the total guest satisfaction.

Welcomes the VIP guest at Porte cohere and other guests availing butler services.

Serve welcome drinks and escorts the guests to their assigned VIP Lounge.

Records transactions and order items in Point of sales (POS) system.

Helps monitoring the stock inventory and to follow up on pending issues with the tracking system and store requisition forms.

Checks in with CMD and VIP Guests to ensure satisfaction with each food course and/or beverages with professional Table manner services.

Informs housekeeping department the time desired for the daily cleaning and turn-down service.

Fully conversant with accommodation features: lay-out, room type, location, decor, in room facilities and equipment.

Fully aware of operating procedures for all electrical and electronic equipment in the guest room.

Serves the VIP & Foreign guests in a calm, discrete and courteous manner, respecting timing standards.

Picks-up trays and clean tables as needed to ensure a clean dining area in timely basis..

Maintain cleanliness of work areas, china, glass, etc., throughout the day.

Perform all duties with the sense of priority and dedication.

Hosts and welcome all guests in a gracious and polite manner, and to have the ability to hold a conversation with the guest in a natural and spontaneous manner.

Wishes fond farewell to the guest at the time of departure.

Takes notes of all the information, updates and instruction and giving proper handover before signing off from the shift.

Understands and strictly adheres to the Rules & Regulations of the Company policy on Fire, Hygiene, Health and Safety.

Carries out any other reasonable duties and responsibilities as assigned out of the daily checklist.

Prerequisites:

Positive attitude and good communication skills, with excellent grooming standards.

Commitment to delivering a high level of VIP guests service.

Flexibility to respond to a variety of different work situations and ability to work on your own.

Kaizen Hospitality Pvt. Ltd

Company Name : Kaizen Hospitality Pvt. Ltd

Industry Type : Facility Management

Position Held : Butler

Date of Joining : 8th May 2016 - 31st May 2017

Duties & Responsibilities

Greet all incoming Clients with special attention to VIP guests

Maintain positive guest relations at all times.

Assist clients with demands and problems

Maintain stock of food, beverage items

Co-ordinate with housekeeping for housekeeping services

Insure the highest quality food and beverage presentation and service.

Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

Ensure that assigned staff reports to work; document any late or absent employees.

Complete all paperwork and closing duties in accordance with departmental standards.

Complete and direct scheduled inventories.

Working with Zen Cafe as a Sr. Steward since 11th October 2013- 30thApril2016

Duties and Responsibilities:

Greets guests and presents them with the menu.

Informs guests about the special items for the day and menu changes if any.

Suggest food beverages to the guest and also try to upsell.

Filling in for absent staff as needed.

Communicate to the guest provide assistance with their queries.

Co-ordinate with the bus person, kitchen staff, brews bar staff to ensure smooth operation and guest satisfaction.

Server food and beverage to the guest as per the course of order.

Help other areas of the restaurant such as answering telephones and completing financial transactions.

Tally the Credit Card settlements for the day with the batch closing report from EDC machine.

Close the shift on the POS terminal.

ADDITIONAL EXPERIENCE:

Worked with Hotel Intercontinental (THE LALIT MUMBAI) as an F & B associates for 01 year. (05th April 2011 to 10th April 2012).

ADDITIONAL TRAINING:

1 October 2009 to 5 January 2010 Industrial Training, Mahabaleshwar Ramsukh Resort.

10 January 2010 To 1 May 2010 Job Training Senator Hotel Pune

PERSONAL DETAILS

●Name : Sagar Ashok Kharade

●Place : Mumbai

●Date of Birth : 14th July, 1991

●Sex : Male

●Languages Known : English, Hindi, Marathi

●Hobbies : Cooking

●Status : Single

●Nationality : Indian

●Address : C-39-2, Sahara P&T Colony Sahara Road, Andheri East,

Mumbai – 400 099.

Declaration:

I hereby declare that all the information stated above is true to the best of my knowledge.

(Sagar Ashok Kharade)

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