Customer Service Accounting
Resume:
Edwina Mensah
Atlanta, GA
******.******@*****.***
https://www.linkedin.com/in/edwina-mensah/
Objective
Seeking a full-time permanent position within a progressive organization that will allow me to use accounting and customer service skills to support company objectives.
Technical Skills
•Advanced Excel Skills (VLOOKUP, HLOOKUP, Pivot Tables)
•Proficient in MS Office (Word, Excel, PowerPoint)
•QuickBooks
•Xero
Experience
WestRock, Sandy Springs, GA (Corrugated Packaging Company)
Freight Payment Specialist
March 2020
Provide support to sites and carriers on overall freight audit & payment invoice processes/rules
Review 3rd party FAP providers’ exception reports overall and by plant to review spikes, obtain supporting info, and resolve
Manage sites’ exception invoice count and send reminders 3xs per week
Monitor, manage, & resolve freight payment issues from the group Freight Payment email boxes
Run the Default rate and Short Pay reports, resolve rate issues, update rates in external FAP providers’, database, AS400, TMS systems, and send to Freight Procurement (to obtain new addendums)
Identify patterns/trends and resolve with applicable parties
Monitor and research root cause of rating errors on manufacturing systems including AS400, 3PL FAP providers’ systems, TMS systems, Transportation database, and file
Process accessorial invoices in our Transportation Management System, OTM
Monitor, manage, & resolve freight payment inquiries from the “TMS Detention” and “1101PaymentInquiries” email box
The Gathering Spot, Atlanta, GA (Private Membership Club) March 2019 – March 2020
Staff Accountant
Managed accounting functions ensuring accuracy and timeliness in maintenance of general ledger, A/P and A/R for all divisions of the business
Performed month-end close process on a strict deadline
Assisted with daily and weekly audits of accounts, vouchers, and statutory records
Analyzed financial data to ensure it is recorded and reconciled
Reviewed, prepares, and issues bills and invoices for over 300+ Vendors
Daily/ Monthly Variance Reporting
Budget Forecasting
Bank Reconciliations
Razor Solutions Group, Atlanta, GA (Political Campaign Consulting Firm) May 2016 - 2018
Project Analyst (Started as an Intern and was converted to Permanent)
Provided technical assistance in the form of web access and application preparation to fundraising clients.
Assist with all federal, state and county municipal reporting duties.
Assist in various projects and initiatives.
Staff fundraising events.
Education
Clayton State University
Bachelor’s in Accounting
Graduated: May 2019
Morrow, GA
Affiliations
National Association of Black Accountants (NABA) Student Affiliate June 2016 - Present
An organization for students and professionals of African- American/ Black descent.
AICPA Student Affiliate June 2017 - Present
the national professional organization of Certified Public Accountants (CPAs) in the United States; sets ethical standards for the profession as well as national standards for audits of private companies, non-profit organizations, federal, state and local governments.
Nonprofit Leadership Certificate Program August 2018 - Present
•Competency based program focusing on nonprofit leadership skills (fundraising, board management, marketing/ PR, financial management, program development/evaluation, etc.)
Society for Human Resource Management (SHRM) August 2018- Present
•Promotes the role of HR as a profession and provides education, certification, and networking to its members while lobbying Congress on issues pertinent to labor management.
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