Scrum Digital Marketing
Resume:
Leepika Mohanty
********@*****.***
EDUCATION
MBA in Finance and Information Technology, University of Texas at San Antonio, San Antonio, TX
Bachelor’s in Business Administration, Andhra university, Vizag, India
Certification/Training
CSM – Certified Scrum Master
PMP-Project Management Professional
HIGHLIGHTS:
Agile/Scrum/Kanban/XP
JIRA/RALLY
DevOps
TDD/ATDD
Product development
Agile Coach
CI/CD
CA PPM
Customer facing
Global teams
Tech
Risk Management
SUMMARY:
13 years of experience in tech industry as a Project Manager/Scrum Master implementing mid to large scale IT Projects in Agile/scrum/Kanban framework
13 years of experience working with customers and helping with decisions to meet their technical and business objectives
Hands on experience with software products i.e. JIRA, RALLY, WIKI, Confluence, MS Teams, Slack, SharePoint, Ms. Project, and Ms. Office
11 years of experience in facilitating scrum events, other ad-hoc meetings, big room planning, scrum of scrums and story mapping using the Agile Manifesto's values and principles and multiple agile frameworks
Extensive experience of leading and managing engineering teams by working throughout the full lifecycle of product from idea generation to product launch
EXPERIENCE:
Sr. Scrum Master, Prudential Financial, NJ (August 2018 – Present)
Responsible for planning and technical product development of Prudential’s client-side application using Agile/Scrum/Kanban framework
Facilitate Scrum ceremonies (Pre-grooming, Grooming, Planning, Demo and Retrospective) for multiple scrum teams using Agile/Scrum framework
Facilitate daily standups using scrum boards in JIRA and remove blockers/impediments as they appear
Facilitate meetings with cross functional teams from marketing, sales UX and other business teams to align with product vision and track cross team dependencies and timelines
Develop detailed project plan and track progress to ensure adherence to plan
Collaborate with product owners to create product strategy, roadmap, release timelines and milestone dates
Align on committed objectives for the program increment, through the visualization of an increment feature roadmap using agile framework
Provide bi-weekly status updates to senior executives and update in the confluence page
Identify risks and issues, prioritize them and create mitigation plans to resolve them in a timely manner
Manage and optimize the flow of value through the ART (Agile Release Train) by working with Product and cross functional teams
Work with scrum teams to create working agreement, definition of ready, definition of done and refine them to produce better quality features as the team matures
Facilitate defect triage meetings with the team and confirm the defects identified and any new changes
Create and track project metrics and data visualization i.e. burn down chart, velocity, feature completion, capacity, and overall program health
Create dashboards in JIRA to create visibility to product backlog, defects, and overall sprint progress
Coordinate release processes for code throughout development, test, and production environments
Ensure release priorities are created and process followed during each sprint cycle
Act as a servant leader and ensure the scrum teams has the resources needed and are shielded from distractions
Coach the teams on an ongoing basis to continuously improve in the areas of release planning, backlog grooming, story writing, as well as the ceremonies of scrum and technical best-practices
Sr. Scrum Master, Cisco, San Jose, CA (Feb 2018 – July 2018)
Build comprehensive program plans and collaborate with cross-functional teams to accomplish objectives
Lead multiple scrum teams for development of Cisco’s network services orchestration products
Facilitate sprint grooming, sprint planning, sprint demos and retrospectives meetings
Facilitate daily sprint standups using scrum boards in JIRA and track and remove roadblocks as they appear
Work with the product owners to prioritize stories and maintain a healthy product backlog
Responsible for interaction with business stake holders, gathering requirements and managing the delivery
Report at daily Scrum of Scrum meetings. Track burn down and burn up reports, RACI matrix & RAID log
Report status to leadership at the end of each sprint by collecting metrics i.e. features completed, Burndown charts, Velocity, defect density, capacity utilization
Design, organize and lead end-to-end delivery of cross functional, interconnected projects associated
Coach teams on agile best practices and ways to continually drive to improve and contribute to business processes and deliver results
Facilitate regular meetings to review project updates and document action items and takeaways
Work with engineering teams, design, marketing, sales and coordinate cross functional project activities
Lead working group meetings, resolving any issues and dependencies with key partners
Handle key account conflict resolution, escalate conflicts to senior level as needed
Identify risk and create mitigation plans to reduce them in a proactive manner
Work with Delivery Manager(s) to provide resource recommendations, planning, reviewing sprint goals and suggesting measures as needed
Coordinates software release meetings with the release manager to release features into pre-production and production
Sr. Scrum Master, Molina healthcare, Long Beach, CA (Jan 2017 – Jan 2018)
Manage end to end implementation of strategic and enterprise wide large-scale software development projects
Facilitate daily stand-up, sprint reviews, planning and retrospective meetings during each sprint
Develop and maintain project plan, scope, cost, resources, and quality
Successfully migrated 10 projects from waterfall to Scrum within 3 months
Work closely with customers, sales, engineering, and other cross functional teams to ensure customer projects are completed on time and on budget
Lead and coach the teams in its adoption of agile, providing guidance to ensure effective application of agile values and principles and adherence to applicable standards
Define and coach team members about Agile techniques and artifacts i.e. User stories, epic, velocity
Partner with product owners to create project plan and release timelines using the scrum board
Manage and track daily progress of the deliverables through the tracking tool (Jira) or Kanban board
Support, guide and coach teams to consistently achieve sprint goals and ensure teams maintain focus on quality and continuous delivery as they progress
Provide weekly status updates to stakeholders on roadmap changes, release impacts, and overall progress
Work with finance, billing and procurement for managing project budget, compare financials and reporting
Lead the end-to-end release process and steps to ensure on-time and effective delivery of high-quality releases
Work with product owners, physicians, case managers and nurses to support business development on project
Identify, manage and escalate risks and issues and develop actionable risk mitigation strategies
Effectively communicate project status to product owners, sponsors, team members, and other stakeholders
Identify impediments to successful Agile transformation and work with the leadership team to create effective strategies to overcome them
Scrum Master, CareFirst BlueCross BlueShield, MD (Nov 2010 – Dec 2016)
Manage end to end large scale IT projects for the development of medical and pharmaceutical applications
Facilitate Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning for multiple scrum teams
Work with product owners on an ongoing basis to ways to maximize ROI and meet program objectives
Conduct bi-weekly meetings with the senior management, to ensure timely and consistent communication to stakeholders on Project’s progress
Managed Scrum Boards to define and track progress of User stories in Product backlog and involved in reviewing, prioritizing & estimation to approval and move to release
Track and managed product backlog, burn-down metrics, velocity, and task break-down
Use key Scrum metrics i.e. burndown, velocity, cycle time and customer satisfaction to help deliver tasks
Drive the end-to-end release process for multiple, bi-weekly planned releases, and unplanned hotfix releases
Help scrum teams to define and deploy new product development processes and facilitate the continuous improvement of existing processes
Develop strategy and coordinate across business and technical teams to ensure project meets strategic objectives
Provide leadership, direct project activities, manage risk and change control process, and communicate status to senior management
Serve as the principal liaison between business users i.e. medical doctors, pharmacist, nurses, IT team and finance throughout the project life cycle
Manage vendors and contractors to administer project accomplishment data to include close-out and warranty
Business Analyst, Federal Employee Program Operations Center, DC (Sept 2008 – Oct 2010)
Manage large cross-functional IT projects that range from $500K to $3M; including scope, schedule, and budget
Manage end to end implementation of Infrastructure Projects, Electronic Health Record, HIPAA and Mobile application for Healthcare including Virtual Desktop Implementation with integrated Single Sign On
Support the primary interface between the customers of operations center and the project team
Conduct kick-off meetings with key stakeholders and review the overall project plan and gain consensus
Responsible for developing and tracking entire project plan and scoping the project
Manage the assignment of operational issues within the defined areas of responsibility
Communicate and coordinate day-to-day project activities within the project team and assure that priorities are developed and known
Measure results and monitor key performance indicators to ensure project objectives are met throughout the project
Work with both IT teams and the business to identify technical and business risks, develop mitigation and contingency plans, assigned risk ownership, monitored and re-evaluated risks through the project, and implement mitigation plans rapidly
Perform root cause analysis to identify event(s) causes, revealing problems during the project lifecycle and solved them
Digital Data & Analytics Analyst/Analyst, University of Texas at San Antonio, TX (July 2006 – July 2008)
Coach students in the computer training programs
Help create and influence the overall digital strategy
Act as a Google Analytics "expert" resource for the finance department
Conduct research on digital marketing developments, products, methods and software as needed
Writing and special projects as interest and department needs indicate
Business Analyst, Accenture, India (Jan 2004 – June 2006)
Facilitate Joint application development (JAD) session to Interview business area experts and stakeholders asking detailed questions and carefully recording the requirements
Create business, functional/non-functional requirements document to define requirements for development and testing team
Create use cases, data mapping and Visio diagrams defining the process flows
Facilitate user acceptance testing (UAT) with business users to gain consensus and business approval
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