ASHLEIGH HANKINS **** Hickory Hill Lane SE, Huntsville, AL 35802 ********.*******@*****.*** 815-***-****
CORE COMPETENCIES
Laboratory Testing
Efficient Communication
Analytical Problem Solving
Leadership
Data Analysis
Organization/Planning
Computer Document Input
Quick Decision Making
Laboratory Skills:
Chemistry techniques include visual spectroscopy; IR and NMR spectroscopy; TLC; titration; calorimetry; synthesis; purification and separation (degredation, recrystallization, extraction, filtration, distillation)
Biology techniques include experience with dissection; chromatography; DNA isolation and fingerprinting by PCR; DNA and protein synthesis; enzyme kinetics; MRI; light microscope experience; microbiology bacterial cell culture; cover slipping tissue; western blot analysis; agarose gel electrophoresis; DNA/RNA extraction
Knowledge of Standard Operating Procedures
PROFESSIONAL WORK EXPERIENCE
Enersolv Corporation, Decatur, AL (7/19-6/20)
Chemist/Marketing & Business Development
Observes, tests and analyzes pH and chlorine testing results
Asbestos/lead testing in schools and facilities
Edits quality assurance documents to ensure accuracy and company compliance with specific guidelines
Develops new service offerings based on detailed documents of market and client needs
Presents company to potential clients via cold calling, in-person meeting, pitching, consulting, negotiating, and closing deals
Creates and edits presentations and other correspondence to present to potential customer
Builds and maintains relationships with key contacts at potential clients, consulting companies, and partners in order to get access to new opportunity
Attends and participates in daily update meetings with coworkers
Performs daily administrative duties such as invoicing, Microsoft Excel work, and complete reorganization of filing system.
Redesigned and updated company marketing tools such as booth exhibit, brochures, and marketing handouts
Manages and coordinates trade show progress and logistics
Exhibitor/Company representative at various industry events
Face-to-face interaction with current and potential clients at conferences, and organizing extracurricular business activities
Pace National, Decatur, AL (3/18-7/19)
Assistant Chemist
Conducted chemical experiments to test water samples to ensure compliance with Environmental Protection Agency protocol and document test procedures/results
Assisted in developing standard operating procedures\
Trained new employees and led training procedures
Completed chemical and biological analysis of water, wastewater, and soil samples
Used pH meters, spectrophotometer, balances, and autoclave
Performed water analysis testing including E. coli, Fecal, BOD, COD, Total Phosphorus, Cyanide, TDS, TSS, total residual chlorine, drinking water analysis without supervision
Familiarity with Gas Chromatography/Mass Spectrometry
Maintained instrument reliability by performing routine preventative maintenance
Wrote technical papers and prepare standards/specifications for processes, products and tests
THE DEPOT, Auburn, AL (3/17 – 3/18)
Server
Utilized public speaking/sales skills to familiarize guests with menu knowledge and daily specials.
Monitored dining room to ensure optimal guest experience.
Answered customer inquiries and resolve issues promptly. Deliver exceptional, fast skills while using time management skills.
LONGHORN STEAKHOUSE, Opelika, AL (1/16 – 4/17)
Service Assistant
Built relationships with guests by providing excellent customer service while working with team members to ensure a wonderful dining experience.
Greeted all guests as they enter and leave thanking them for coming and inviting them to return. Sat guests and provided a menu while providing fast, efficient service.
Created dining room floor plans and updated floor chart regularly. Arranged guest seating in rotation among servers to ensure equal tables.
Maintained a clean environment in accordance with restaurant and state policies and procedures.
Trained new staff on guest service expectations, safety procedures, and restaurant protocol.
THAMES ORTHODONTICS, Auburn, AL (1/16 – 9/16)
Orthodontic Assistant / Administrative Assistant
Greeted and directed patients / visitors to waiting areas and exam rooms. Established a trusting rapport with patients, thus, ensuring positive dental experience.
Assisted orthodontist in administration of medication and treatments and provided chair side support during procedures.
Ensured cleanliness of patient chairs and sterilized instruments adhering to regulatory agencies guidelines.
Scheduled appointments, made phone calls and accepted payments. Maintained confidentiality and proper maintenance of all patient records.
Managed inventory and supplies of exam and operating rooms and restock as necessary or according to procedure type.
REFERENCES
Available upon request
EDUCATION
SOUTHERN ILLINOIS UNIVERSITY EDWARDSVILLE, Edwardsville, IL
BS, Biomedical Sciences, Chemistry Concentration, 8/13 - 5/15
GPA: 3.5
ASHFORD UNIVERSITY, Clinton, Iowa
Biological Sciences, 8/11 – 5/13