Customer Service Sales

Curriculum Vitae of Bradley

Naidoo

Personal Details:

Name: Bradley

Surname: Naidoo

ID Number: 940**********

Address: 16A Tree haven Place, Phoenix 4068

Gender: Male

Marital status: Married

Health: Excellent

Drivers License: Ec1

Code: 10

Contact numbers: 065*******

Alt: 062*******

Email: ******.****@*****.***

Secondary Education:

School Attended: Lenarea Secondary

Year Matriculated: 2013

Subjects:

English

Maths

Afrikaans

Business studies

Geography

Travel & Tourism

Life orientation

Objective

To add value to the organization by working diligently, tirelessly and timeously Where possible using innovation and creativity to overcome challenges. I have been greatly exposed to different structures and disciplines in my past work experience which has been very instrumental in me handling diversity. I enjoy working as a team that is driven as I am, but I strongly believe that one should not forget the importance of being able to work as an individual. In my sales career, I strive to be the best in any industry I work in, as well as I offer exceptional customer service on any platform. Demonstrable skills and qualities:

Computer skills (Microsoft office)

Administrative

Working under pressure

Ability to meet dead lines

Team work

Communication skill

Multi-tasking

Planning skills

Telephone etiquette

Customer service

Outspoken

Conducting meetings

Active listening

Leadership

Trustworthy

Upselling and increasing GPs

Flexibility

Ambitious

Focused

Dedicated

Top negotiator to the clients needs

Employment History

Employer: Sunglass Hut Luxottica (2014-2018)

Position: Team leader

Achievement: Top salesmen of South Africa 2017

Department: Retail Sales

Duration: 2014-2018

Duties:

Converting walk in customers to make a

purchase

Daily records of sales.

Planning sales meetings

Active listening to customer’s needs.

Creating waybills to courier stock.

Drive the sales team to ensure budgets are

met

Holding strong relationships for return

customers.

Ensure staff schedule are done on a monthly

basis.

Ensuring KPIs are always met.

References

Sipho Nene (Sunglass hut) 081*******

Employer: Cater2u Durban

Position: Customer development consultant

Department: Sales rep

Duration: 2018-Current

Duties:

Going out and meeting new clients to the food service sector on a daily basis.

Doing bulk deals, for South Africa’s top retailers.

Selling food and related products on a high scale to achieve targets.

Building concrete relationships with clients, to never lose a sale to opposition.

Daily visitations to clients, seeing at least 30 customers a day, keeping full records of sales, and comments to understand my customers more of their needs and satisfactory.

Daily planning to achieve budgets.

Weekly sales reports, holding sales meeting finding innovative ways to do group deals.

Quoting at least 10 customers a week, ensuring follow up visitations, calls and meetings.

Advising clients daily on product knowledge, storytelling and ways to save money so that they can help save money for their business.

Going for product trainings to understand the potential market to sell to.

Being a strong negotiator in terms of pricing.

Being early on the roads to beat any competitor.

Managing debt collections on default customers, finding ways for customer to keep up with late payments.

Uplifting stock as well as collecting huge sums of money for the company.

Documenting records of daily sales, planning daily routes and KMs done per day.

Understanding different market sectors and diverse channels to sell to.

Going out my way to any product for a customer as long as there is a good margin to make a profit, I will sell anything.

Being a strong team player, whats good for me is good for the team If something is working out for me I will email my team to try it out in their areas and it could may work out for them

Sending out professional emails, and calls to my clients, going beyond working hours to ensure my customer service is always impeccable.

Being a brilliant salesmen to my company and customers. References

Collin Pillay 083-***-****

…

Dear Sir/Mam

I would like to bring my work and my experience to your company because of your reputation for top-notch customer service, I feel that my attitude would fit in quite nicely within your company culture. I always put the customer first and I’m always looking for ways to provide better service to loyal clients, and potential clients. I am always a firm believer in teamwork and always willing to learn new things. If I am given an opportunity to work within your organization, you will be assured that you have a hard and smart working individual that is a great team player, good leader, and someone who strive to be the best in any industry.

I hope this introduction meets the requirement for the next stage in the recruitment process.

Yours faithfully.

Bradley Naidoo 065*******

…

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