Office Manager
Resume:
Heba Ragab EL-Sayed Soliman
************@*****.***
Objective:
Seeking for Office Administration and hr Position. I’ve Solid experience on doing Administration and HR work as well around (14 years’ experience) though managing all office administration roles in addition to pre-selecting qualified candidates and filtering them based on client needs. Looking for further develop my experience in the HR field and help the company going above and beyond their hiring needs.
Education:
From Sept. 2001 to July 2004:
Graduated from Faculty of Commerce, Accounting Dept., Ain Shams University, Cairo.
Experience:
Administrative Specialist
- Prepare and maintain company documents and reports.
- Handle travel arrangements including airline and hotel reservations for employees.
- Schedule meetings, booking meeting rooms and prepare meeting agenda.
- Manage, route phone calls and take messages.
- Handle incoming and outgoing mails
- Organize trainings, client meetings, team meetings and events as needed.
- Provide operations support and documentation support for Managers.
- Monitor and manage expenses within the allocated budget.
- Review and approve on the expense reports.
- Determine the administration issues and resolve them & Manage office operations.
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- Manage the calendar of senior managers on daily basis.
- Provide support in preparing project documents, reports and brochures.
- Coordinate the administration activities involved in employee recruitment, performance evaluation and
termination processes.
- Review and revise the work order for administration staff daily.
- Monitor the service calls and dispatches them accordingly
- Coordinate with inside staff and outside agencies for daily administrative operations.
- Organize and maintain department files and photo library
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies.
- Handle sensitive information in a confidential manner.
- Have a Knowledge on office management systems and procedures.
- Have a solid experience in MS Office.
Acting as HR & Administration Section Head
- Proceed implementation the approved decisions by the company board of directors.
- Follow up performance of the company, departments and follow up intervention to correct path in case necessary and clarify the picture periodically to manage the company.
- Create internal regulations of company after being approved by the Chairman of the Board of Directors.
- Coordinate with all departments in recruiting and selecting the proper staff, performance evaluation and specializing of the training needs.
- Mobilization and induction of new employees.
- Handle Terminations and resignations process.
- Manage Promotions and transfers.
- Manage compensation and benefits (comparison including research).
- Salary, compensation and benefits (comparison including research).
- Handle Performance issues.
- Arranging training and monitor training data.
- Staff welfare and counseling, solve conflicts.
- Follow up personnel affairs (insurance - attendance, etc.
- Implementing and following-up policies and procedures.
- Manage Strategic personnel planning.
- Develop company plan according to company's strategy.
- Follow up all company departments and evaluate their performance periodically.
- Organizing staff events (annual party, team building etc.). Leader Company
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- Point of contact for HR HQ and other client entities.
- Check and sign off invoices, monitor expenses.
- Insurance packages and rates (health, fleet, building, workers comp etc.).
- Manage Policies and procedures.
- Company leases (labor camps, manager’s accommodation).
- Manage Management events and meetings, also
Maintenance & Administrative suppliers and rates.
- Fulfill the Company's financial commitment.
- Follow up and analyze the expenses periodically and work to rationalize the disbursements, and make
recommendations and movement on periodically.
Office Manager and Personal Specialist
- Recording absence, manage attendance and reporting weekly, monthly into department heads and Providing HR inductions for all new starters cases.
- Preparing required paperwork to place employee on payroll and establishes Personnel file.
- Dealing with medical insurance provider foremployee’s medical issues, handle social insurance issues.
- Ensure employee records are accurate and up to date.
- hiring process by coordinating job posting on Web site, reviewing resumes, performing interviews and reference checks.
- Responsible for all day-to-day administrative work related to HR department. Process, verify, and maintain filling & documentation system.
- Confer with management to develop or implement
personnel policies or procedures.
- Analyze employment related data prepare required report
- Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
- Inform job applicants of details like duties responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
- Interpret explain HR policies, procedures. Laws. standers or regulations.
- Analyze employment related data prepare required report.
- Maintain update for HR resources documents. like organizational charts, employee handbooks or directories or performance evaluation forms.
- Perform searches for qualified job candidates, using sources like computer databases, networking, internet recruiting resources, media advertisements.
- Prepare or maintain employment records related to events like hiring, termination, leaves, transfers, or promotions, using HR management system software.
- Manage all office Processes.
Emdad Company
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HR Specialist
- Recording absence, attendance and reporting weekly, monthly into department heads Providing HR inductionsfor all new starters cases.
- Prepares paperwork required to place employee on payroll and establishes Personnel file.
- Dealing with medical insurance provider for employee’s medical issues, handle social insurance issues.
- Ensure employee records are accurate and up to date.
- hiring process by coordinating job posting on Web site, reviewing resumes, performing interviews and reference checks.
- Responsible for all day-to-day administrative work related to HR department. Process, verify, and maintain filling & documentation system.
- Confer with management to develop or implement
personnel policies or procedures.
- Analyze employment related data prepare required report.
- Conduct exit interviews and ensure that necessary employment termination paperwork is complete.
- Inform job applicants of details like duties responsibilities, compensation, benefits, Schedule working conditions and promotion opportunities.
- Interpret explain HR policies, procedures. Laws. standers or regulations.
- Maintain update HR resources documents like
organizational charts, employee handbooks ordirectories or performance evaluation forms.
- Perform searches for qualified job candidates, using sources like computer databases, networking, internet recruiting.
- Manage resources, media advertisements.
- Prepare or maintain employment records related to events like hiring, termination, leaves, transfers, or promotions, using HR management system software.
- Review employment applications job orders to match applicants with job requirements.
- Schedule or Administer skill, intelligence, psychological, tests for current or prospective employees.
- Handle performance management.
Office Manager
- Handle Office management and follow up on all sections and make sure the workflow on a regular basis and
properly.
- Coordination between departments.
- End business executive and Scheduling appointments. Page 5 of 5
- Interview clients and coordination between them and GM.
- Coordinating between customers and employees.
- Organizing and directing the line of cars and company representatives.
- Follow-up to solve problems of company and staff.
- Make all administrative and meeting with all suppliers and project owner.
- Do business correspondence, Reservations, reports and Supervise staff.
Executive Secretary
- I’ve worked as an executive secretary for Company CEO.
- Sending and Receiving the post from inside and outside company.
- Prepare correspondence, reports, and materials for publications and presentations.
- Set Meetings with clients and visitors.
- Perform general clerical duties to include but not limited to photocopying, faxing, mailing, filing and typing the English and Arabic letter.
- Maintain hard copy and electronic filing system.
- Sign for UPS/Fed Ex/Airborne packages.
- Answer telephones and handle in appropriate manner.
- Supervise support staff, Scheduling appointments.
- Introduction Data On customers and suppliers, sales.
- Preparing bills and putting it in files and in the computer.
Training and Certifications:
MS Office Course via Misr Learn Center Rotary from AUC.
English Course from Ministry of Defense Language Institute (Level6).
Skills:
Have Very Good Reporting and Administrative Skills.
Have a Solid Experience with MS Office tools to Manage all my office administration writings.
Have Very good skills to manage all Supply Chain processes and Problem Solving.
Team Player, Self-Learner and work effectively under pressure.
Works effectively under-pressure with people at all levels in the organization in order to achieve required results within respect Team's Goal.
Language Skills: Arabic Mother Tongue and English Very Good. References furnished upon request Hope Fully my qualification Will meet your needs And I as Sure you of my best cooperation I pleasure to be in your team
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