Call center agent or admin clerk

CARRICULUM

VITAE OF

RHODA

LEBOHANG

TSHABALALA

PERSONAL DETAILS

Title : Miss

Full Names : Rhoda Lebohang

Surname : Tshabalala

Id Number : 900-***-**** 087

Cell phone Number : +27-63-135*-***

Address : 423 Dimakatso Street

Central Western Jabavu

1868

Nationality : South African

Marital Status : Single

Gender : Female

PROFESSIONAL SUMMARY

Validator (referred to as verification Officer” at my previous company) and Sales

Representative experience with a total of nine years for both positions on Insurance (Funeral

plans, personal Accident plans, accidental death plans, Hospital plans and legal assist plans)

I’m looking for new opportunity within the insurance industry or administrative work as I

worked mostly on MS Word and Excel.

WORK EXPERIENCE

Job title/Position : Verification Officer

Description : Listening to all sales calls made by sales Reps, working on multiple

products at the same time, making sure that everything was disclosed

and confirmed with clients on the sale call ensuring that everything

was captured correctly on the system e.g. (Full names, Email,

beneficiary and dependants’ details)

Company Name : O’KEFFE & SWARTZ

Location : Randburg (Ferndale)

Description : Sales Company Selling Insurance on behalf of banks

Date Employed : December – 2010 until May – 2020

SKILLS

• Thrives in a stressful environment

• Manages to juggle multiple tasks and deadlines

• Organized and time management skills

• Excellent communications skills

• Self-reliant with the ability to manage their own

• Basic understanding of office software (Word & Excel)

• Good typing skills

LANGUAGES

Multi-lingual

Native -English

-South Sotho

Fluent -English

-South Sotho

-Tswana

-Zulu

Proficient - North Sotho

-Xhosa

Basic -Tsonga

-Swati-

EDUCATION

Highest Standard Passed : Grade 12 (Matric)

: Morris Isaacson

2007

REFERENCE

Name - Mr Dennis Moyo

Position - Team Leader at o’keeffe & Swartz

Contacts - +27-11-777-****

Contact this candidate