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Front Office Manager

Location:
India
Posted:
September 16, 2020

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Resume:

EXECUTIVE SUMMARY

A highly experienced executive

specializing in Rooms Operations of

the Hospitality Industry. Demonstrated

ability to lead diverse teams to new

levels of success in this highly

competitive industry. Developed and

implemented team operations to

achieve and surpass goals of

department and company.

CONTACT

PHONE:

+91-988**-*****

Linkedin :

Assim Sherif

EMAIL:

***********@*****.***

Skype

assim.sherif

ADDRESS

Greenspace

Grand, G-8

Puppalaguda

Manikonda

Hyderabad - 500089

ASSIM SHERIF

WORK EXPERIENCE

Holiday Inn Express Hitec City, Hyderabad – India as EAM

(Asst. General Manager)

August 2019 till date

DoubleTree by Hilton, Goa – Panaji - India as a Front Office Manager

(Pre-opening)

December 2017 to August 2019

Courtyard by Marriott, Chennai - India as an Assistant. Front Office Manager (Head of the Department)

December 2016 to December 2017

DoubleTree by Hilton, Goa – Arpora – Baga - India as an Assistant. Front Office Manager (Head of the Department)

November 2015 to November 2016

DoubleTree by Hilton, Gurgaon –NCR - India as a Duty Manager February 2015 to November 2015

Hilton Al Ain –Abu Dhabi - UAE as a Duty Manager

November 2014 to February 2015

Hilton Garden Inn – Trivandrum – India as a Duty Manager January 2014 to November 2014

Hilton Chennai – India as a Duty Manager

February 2013 to August 2013

Hilton Chennai – India as a Front Office Executive September 2011 to January 2013

Hilton Chennai – India as a Guest service agent (Pre-Opening) June 2010 to August 2011

Radha Regent Chennai – India as a Guest service agent April 2008 to April 2010

CORE COMPETENCIES

True desire to satisfy the needs of

others

Excellent customer service skills

Refined written and oral

communication skills

High level of IT proficiency

Strong leadership qualities

Ability to work well under pressure

Flexibility and ability to work on own

directive

SKILLS

Operations management

Customer service management

P&L accountability

Rationalizing cost

Process improvement

Employee engagement

Performance management

Financial forecasting & budgeting

Quality assurance

PERSONAL DETAILS

Father’s Name:

Mr. A. Chan Basha

Date of Birth:

05th April 1990

Gender: Male

Marital status: Single

Languages Known:

English, Tamil

Nationality: Indian

EDUCATION QUALIFICATION

Bachelor of Business Administration (Tamil Nadu Open University).

Diploma in Hotel Management & Catering Technology in Canan Campus Institute. Which is affiliated with AHLA

(American Hotel and Lodging Association)

S.S.L.C (Clarence Matriculation Higher Secondary school) KEY AREA OF EXPERTISE

Communication skills - successful in building strong co-operative relationships with key clients and decision-makers. Problem solving ability - regarded as a resourceful problem solver evident in the successful development and implementation of new policies and procedures.

Planning and organizing - proven track record of effectively prioritizing multiple tasks and assignments in a fast-paced work environment to efficiently meet departmental and company objectives.

Team player - a solid reputation as a competent team member who is always prepared to go the extra mile to achieve results. Self-starter - considered a highly motivated employee with the capacity to learn quickly and take responsibility for my own development.

DECLARATION

I hereby declare that all the information furnished above is true to the best of my knowledge and belief.

Yours Sincerely,

Assim Sherif C



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