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Digital Marketing Customer Service

Location:
Lagos, Nigeria
Salary:
150000
Posted:
September 16, 2020

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Resume:

EZE, EZINNE ROSEMARY

February *th, ****.

Nigerian.

Address:

**, ***** ******, *****

Yaba, Lagos State

Mobile:

080*-***-****

E-mail:

adf42b@r.postjobfree.com

LinkedIn Bio:

https://www.linkedin.com/in/ezinne-eze-93ba79185

Excellence driven professional with a unique blend of technical and administrative skills coupled with an impressive academic background in Biochemistry. Able to combine sound organisation and planning skills to deliver assignments within set timeframes and to a high quality standard as well as promoting best practices for the actualization of organizational goals

EMPLOYEMENT DETAILS

Fotofast Group

391 Herbert Macaulay Way, Yaba, Lagos

Job Title: Client Service Officer

Nov 2018 till date

•Proficiently manage the company s key database and account information of client

•Generate sales and leads for company products and services through efficient customer service management

•Successfully raise client retention through focused follow up & prompt resolving of complaints/requests

•Actively contribute to the establishment of new business proposals for Clients with specialized products.

•Effectively review client accounts transaction activity to ensure alignment with compliance requirements

•Maintains client account documentation in good order

Healthview Medical Laboratory

5, Adekunle Street, Adekunle-Yaba, Lagos

Job Title: Laboratory and Administrative Analyst

May 2018 - Oct 2018

•Prepared samples for testing using various laboratory equipment

•Assisted the lab scientist in conducting laboratory tests, analyze results, and document your findings.

•Ensured compliance with the appropriate procedures, policies and HSE regulations.

•Document all activities, results and report back to management

•Stayed informed with the latest industry trends, techniques, and best practices.

NYSC

Government Technical College

Osogbo, Osun State

Job Title: Science Teacher

May 2017 - Apr 2018

•Taught general science subjects of Chemistry, Physics and Biology

•Plan, prepare and deliver lesson notes and instructional materials that facilitate active learning

•Instruct and monitor students in the use of learning materials and equipment

•Assisted in organizing major extra curricula activities like end of the year and inter-house sports events

INTERNSHIP

Nigerian Institute of Medical Research (NIMR)

Medical Compound, 6 Edmund Crescent, Yaba, Lagos

Job Title: Research Analyst

Nov 2015 - Jan 2016

•Participated in the excellent delivery of medical and clinical services

•Performed proximate analysis in food samples

•Carried out Polymerase Chain Reaction (PCR) and Electrophoresis.

•Engaged in toxicity research studies: acute, chronic and sub-chronic toxicity studies.

•Performed other responsibilities directed towards achieving organizational goals.

ACADEMIC BACKGROUND

B.Sc. Biochemistry

(First Class Division)

University of Lagos, Akoka

Year completed: 2016

West Africa Senior School Certification Examination (WASSCE)

Methodist Girls High School,

Yaba - Lagos

Year completed: 20011

First School Leaving Certificate

(FSLC)

Our Lady of Mount Carmel Private School,

Ebutte Metta, Lagos

Year completed: 2005

TRAININGS ATTENDED /AWARDS

Digital Marketing

Softskillls Award Certification

Staff of the year

Google

Jobberman

Fotofast Group

September 2020

July 2020

-Dec 2019

Level 1 Award in Health and Safety in the Workplace (RQF)

AOFAQ

2018

Level 2 Award in Health and Safety in the Workplace (RQF)

AOFAQ

2018

Scholars Endowment Awards

University of Lagos, Akoka

-2014/15

Student Industrial Work experience scheme on Proximate Analysis under Biochemistry & Nutrition

University of Lagos, Akoka

-2016

Assistant General Secretary

Nigerian Christian Corper s Fellowship (NCCF)

May 2017 - Apr 2018

PROFESSIONAL SKILLS & STRENGHT

Soft skills (Personal Effectiveness, Time management, Innovation, Creativity etc).

Proficient use of Microsoft Packages - (MS Word, XL, PPT)

Ability to use the SAGE 50 and other data analysis applications

Excellent written and communication skills

Team Player

Attention to details

Ability to learn and acquire new information

Ability to communicate excellently in English, Igbo, and Yoruba.

HOBBIES

Reading, Research, and Travelling.

REFERENCES

Dr Prosper Uzoukwu

Medical Director

Healthview Medical Laboratory

080********

Dr Ojo Olusola

H.O.D Mathematics Department

Government Technical College

080********



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