Sana Sabbar
****.**********@*****.***
Career Objective
Looking for a good position with you where I can utilize my qualifications and abilities to be benefit to your company and develop my skills. Personal Details
Nationality: Moroccan
Current place: Bahrain
Addressee; Block 257, Road 5714, Building 1682, flat 11, amwaj island Language and Computer Skills
English & French & Arabic
Microsoft Office “Excel & Word” {knowledge}
Good knowledge of Internet and E mail
Educational Level
Graduate of Arabic Language University
diplomas and qualifications
2010: diploma of nurse provided by LOFPPT Marrakech
2009: certificate in animation touristic issued by LOFPPT Marrakech Personal Skills:
Good team player, self-motivated and proactive
Time Management: Ability to work under pressure
Ability to learn quickly
good communication skills & good contact with people
ability to learn new tasks
Experience
Ramada Hotel, Amwaj Bahrain from 03/2019 to 03/2020 as a Waitress & Cashier
Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
Operating scanners, scales, cash registers, and other electronics.
Balancing the cash register and generating reports for credit and debit sales.
Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
Processing refunds and exchanges, resolving complaints.
Bagging or wrapping purchases to ensure safe transport.
Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.
Kenzi Menara palace Hotel & Spa Marrakech 2012 to 2019 as a kid’s club agent then, Mini Bar agent then, waitress & order taker
Making sure all the table is clean
Making sure all buffet is ready
Welcoming the guest at the door & Show him his table
Perform all duties related to the mini bar operation
Perform tasks as per instructions from the immediate supervisor
Managing multiple phone lines from guests, front office team, or housekeeping team
Preparing amenities/any food orders
Assigning tasks to room services servers or private bar attendants
Assigning requests from any guests
developing and maintaining positive work relationships with others, and support the food and beverage team to reach common goals
Sangho privilege hotel Marrakech 2010 to 2012 as animator touristic
”
prepare lists of children arriving at the kid’s club
organize children's games inside and outside the kid’s club
bring the children to the swimming pool and organize games in the water
welcome the arriving customers
accompany guest to their rooms
give customers all the information about the hotel
prepare the planning for the day
organize games in the water (gym aquatic, volleyball, etc.)