Senior HR, HR Specialist, recruitment, legal compliance
Resume:
Yosra Jarraya
Doha, Qatar
***********@*****.***
Personal Details:
Date of Birth: 24/11/1980 Nationality: Tunisian
Senior HR Profile
10+ years’ success in supporting the development and implementation of detailed human resource strategies for diversified organisations
Highly accomplished and performance-driven professional with extensive experience in leading end-to-end recruitment processes, standardising performance management practices, and driving crucial staffing decisions. An agile and proactive change agent, adept at targeting areas of improvement, initiating change, and following through by assessing outcomes and making adjustments to create productive workplace. An open-minded individual with strong expertise in creating transformational initiatives in all core HR functions, building and re-staffing organisations, overhauling recruiting standards, and restructuring benefits programmes. Excel at utilising advance computer packages, identifying and resolving critical problems, and preparing valuable documentations.
Core Competencies:
Strategic Human Resources Management
Compensations and Benefits Administration
Performance and Talent Management
Recruiting and Staffing Initiatives
Process Redesign / Change Management
Labour / Employment Laws Compliance
Contract Development and Negotiations
Team Building and Leadership
Professional Experience
Abu Issa Holding / Blue Salon, Doha, Qatar 2009 to 2020
In Charge Recruitment & Legal Support
Conduct multiple interviews of potential candidates for executive positions to recruit high-calibre business leaders equipped with appropriate skillset. Strengthen productive relations with overseas recruiting agencies and deliver key documents to ensure smooth completion of employment process for global employees. Lead all facets of recruitment process while maintaining adherence to policies and procedures:
Designing and implementing the overall recruiting strategy
Develop and update job descriptions and job specifications
Sourcing and attracting candidates by using databases, social media
Conducting interviews and filtering candidates for open positions
Performing reference check
Execute wide range of tasks, such as verifying payroll authorizations, updating MPRF log, and processing large number of online transactions utilising Hukoomi. Ensure strict compliance with legal / regulatory standards to build positive rapport of business.
Key Achievements:
Achieved maximum compliance with residence permit renewal laws for five years and avoided penalties for breach of law.
Reduced new staff hiring and on-boarding time by 30% through identifying bottlenecks and executing process improvement initiatives.
Benefit and Compensation Coordinator
Maintained up-to-date record of leaves and deliver sound guidance to employees on eligibility coverage for processing final settlement. Coordinated with insurance companies to update employee details.
Key Achievement:
Managed employee benefits enrolment, revision, and termination process by adhering to company and regulatory policies.
Employee Relations Coordinator
Delivered support to HR department by processing employment contracts and drafting multiple bilingual letters in English and Arabic languages. Spearheaded the end-to-end management of visa processing while maintaining consistent engagement with concerned agencies. Organised employee orientation sessions for new hires to provide guidance on company policies and strategic goals.
Key Achievement:
Conducted detailed investigations of complex employee relations issues and recommended effective solutions to foster a culture of performance excellence.
Clinique Ophtalmologique de Tunis, Tunisia
Assistant Manager, 2008 to 2009
Acting as the point of contact among executives, employees, clients and other external partners. Managing information flow in a timely and accurate manner. Managing executives' calendars and set up meetings.
Recording minutes of the meeting, preparing financial statement and reports
Updated and maintained patient files database while ensuring strict compliance with confidentiality guidelines of clinic. Performed diverse administrative tasks, such as processing large volume invoices, collecting cheques, and managing employment contracts. Prepared attendance reports to evaluate employees’ performance.
Key Achievement:
Responded employee inquiries in courteous manner to cultivate a productive working environment and optimise employee satisfaction.
Additional experience as Sales Executive within Real Estate Co. Bourseimmo Tunisia.
Education and Credentials
Diploma in Human Resources Management - IQN - UK Certificate (2019)
Bachelor Degree in Marketing
Faculty of Economic Sciences and Management, Nabeul, Tunisia
Certifications
Certification on Business English (British Council – Doha)
Technical Skills:
HRIS, HRMS
Languages:
French (Fluent), English (Proficient), Arabic (Mother Tongue)
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