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Employee Relations Manager

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Posted:
September 15, 2020

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Resume:

Sally Badr

HR Manager

Contact

**********@*****.***

Mobile: +971-**-***-****

https://www.linkedin.com/in/sally-

badr-0829a422/ (LinkedIn)

Education and Qualifications

Bachelor degree from the

Faculty of Computers and

Information - Cairo University

Diploma in Public Relations certified by

CIPR (Charter Institution of Public

Relation), American University of Cairo

Diploma in HR certified by CHRP

(Certified Human Resources

Professional

Diploma in HR Management certified

by HRCI and KHDA

Language Skills

Fluent in spoken and written Arabic

and English.

Professional Summary

Experienced and self-motivated Human Resources Manager with seven years of industry experience overseeing the Human Resources Department of Educational Institutes, and working to implement programs and changes that enhanced the Organization. Knowledgeable about UAE employment law and effective organizational planning. Highly competent communicator skilled in developing initiatives that improve company profitability and growth. Bringing forth a proven track record of successfully managing Human Resource efforts and leading teams to work toward company goals. Employment History

Nibras International School, part of ISP Education Group, November 2018 – May 2020, Dubai

HR Manager with the following responsibilities:

Appointments and Hiring: Oversee review and approval of faculty and staff hiring and appointments. Support faculty promotion and tenure procedures in collaboration with relevant faculty administrators and Academic Personnel. Provide support and oversight of employee background and credential checking and assure employee onboarding activities are conducted in a timely manner.

Classification and Compensation: Advise internal clients on classification needs and staffing requirements with a broad understanding of both short- and long-term goals of unit management. Consult with leadership on developing organizational structures that enhance effectiveness and reduce administrative costs within the work unit. Consult with managers and supervisors on writing and developing job descriptions to meet staffing needs. Plan and oversee local compensation plans and philosophies. Provide consultation on salary administration and recommend appropriate salary actions.

Employee Relations, Diversity and Equal Employment Opportunity (EEO): Serve as a local resource on employee relations issues and address complaints and concerns. Conduct employee investigations independently and in partnership with the central office as appropriate. Oversee and manage employee separations and coordinate applicable employee exit (offboarding) activities. Consult with managers on implementing appropriate performance management practices within the unit and assist in addressing performance problems. Provide leadership and guidance to assure equal opportunity in all hiring, promotion, and related HR decision making.

Benefits and Leave Administration: Assist employees in addressing questions regarding benefits, time reporting, or leave issues. Assure that key benefits and payroll information is appropriately disseminated within the Faculty. Provide oversight of time reporting practices and business processes within the work unit to assure accuracy and timeliness.

Policy, Planning and Process Improvement: Develop, plan, and implement human resources policies, procedures, and best practices for the Faculty.

Page 1 of 3

Contact

**********@*****.***

Mobile: +971-**-***-****

https://www.linkedin.com/in/sa

lly-badr-0829a422/

(LinkedIn)

Education and Qualifications

Bachelor degree from the

Faculty of Computers and

Information - Cairo University

Diploma in Public Relations

certified by CIPR (Charter

Institution of Public Relation),

American University of Cairo

Diploma in HR certified by CHRP

(Certified Human Resources

Professional

Diploma in HR Management

certified by HRCI and KHDA

Language Skills

Fluent in spoken and written

Arabic and English.

HR reporting, data management and systems: Assure that HR transactions are processed in a timely and accurate manner with attention to data integrity. Track and analyze key metrics to monitor customer satisfaction and continuously improve HR service delivery to internal clients. Manage access for faculty staff to the HR Systems. Produce reports and analysis for unit management regarding HR trends and metrics utilizing relevant institutional or local reporting tools.

Supervision: Provide supervision and oversight of assigned HR and administrative support staff including hiring, coaching, training, work assignments, and managing performance. Al-Mizhar American Academy School, part of Taaleem Education Group, March 2016 – November 2018, Dubai

HR Advisor with the following responsibilities:

Act as the primary point of contact for all school staff about HR inquiries, including contracts, terms and conditions, payroll, housing, HR policies and entitlements

Manage the onboarding process for all incoming staff, including pre- employment communication to ensure new starters are aware of the requirements for their role and for working and living in the UAE

Manage the induction program for the new joiners, and facilitate the logistics such as car rental, bank accounts, internet installation…etc.

Coordinate the visa and work permit applications, renewals and cancellations and relevant related processing for new staff and ensuring school isn’t subject to fines or penalties for noncompliance

Recruitment– responsible for the advertising, screening, shortlisting, interview management and candidate tracking for all school staff in support of the Heads of School

Create and issue LOIs, contracts, contract renewals and associated documentation in line with the central wide terms, conditions and policies

Coordinate the school’s probationary, performance review and appraisal cycles to support the Heads of School in achieving a high performance culture

Liaise with the KHDA to obtain relevant approvals for teachers learning assistants and Heads of school.

Participate in achieving the strategic improvement plan with a focus goal of making the school happy community that fosters tolerance and nurtures the well-being of all.

Manage Life and Health Insurance applications, renewals, cancellations and associated management for all school staff in coordination with school accounts/finance officer

HR KPIs - collate people metrics based on the Taaleem HR KPI requirements and provide reports on a monthly and ad-hoc basis, including but not limited to absence, turnover, PD, recruitment activity, disciplinary and performance management cases

Process exiting staff as leavers and ensure all associated exit procedures are completed, including liaison with payroll for the calculations of full and final settlements, and associated housing close-out procedures Arup Gulf Ltd, November 2013 - January 2016

HR coordinator with the following responsibilities:

Respond to HR administration related inquiries such as visa requirements, accommodation, and issuing relevant staff letters in Arabic and English.etc.

Maintain human resources records of the staff including new hires, transfers, terminations, changes in job classifications, merit increases, tracking attendance and vacation.

Page 2 of 3

Contact

**********@*****.***

Mobile: +971-**-***-****

https://www.linkedin.com/in/sa

lly-badr-0829a422/

(LinkedIn)

Education and Qualifications

Bachelor degree from the

Faculty of Computers and

Information - Cairo University

Diploma in Public Relations

certified by CIPR (Charter

Institution of Public Relation),

American University of Cairo

Diploma in HR certified by CHRP

(Certified Human Resources

Professional

Diploma in HR Management

certified by HRCI and KHDA

Language Skills

Fluent in spoken and written

Arabic and English.

Support in completion of job application documents, and preparation of employment interviews.

Translate official documents such as legal prosecution and technical reports for submission to governmental organizations and to the management.

Organize flights, hotel accommodation for and social events and responsible for negotiating corporate rates with hotels

Julius Baer (Middle East) LTD, DIFC, Feb 2011- Sep 2013, Dubai Office administrator with the following responsibilities:

Act as the first point of contact for clients, visitors and staff providing them with information and assistance as needed

Deal with the day-to-day administrative tasks of supervising maintenance and contract work

Alcatel-Lucent, Nov 2001 – June 2008, Egypt

Public Relation Officer and Helpdesk Administrator with the following responsibilities:

Manage activities of the IT-Dept. including helpdesk, capital purchases, direct vendor relations, generate and maintain equipment tracking records.

Conduct different trainings for the employees on multiple IT topics such as, Database fundamentals, advanced usage of Microsoft applications and Information Security awareness sessions

Internal Communication coordinator with responsibilities of organizing special events, travel arrangements. Updating the content of Alcatel Middle East Website, working on production and artwork adaptations of promotional, advertising & marketing materials and serving as a liaison with various suppliers and outside agencies for ongoing campaigns, activities and translation services. Freelancer roles:

American Chamber of Commerce in Egypt

Worked as a freelancer instructor in the American Chamber of

Commerce in Egypt, Conducting Advanced level courses in

Microsoft applications (i.e. Excel, Power Point, MS Outlook) Nielsen Marketing Company

Provided English/Arabic Translation Service for Nielsen Marketing Company related to marketing researches, articles and books in the field of NLP (Neural Linguistic Programming), published by Royal Crown House. SANS Company –International Security Consultancy Headquartered in the United States and Dubai

Translate a comprehensive awareness solution from English to Arabic including technical newsletters, management reports and video scripts. Page 3 of 3



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