C U R R I C U L U M

V I T A E

O F

C A R L I N N E L

PERSONAL DETAILS:

Identity Number: 790***-****-***

Gender: Female

Address: * ****** *****

Hilton,

Pietermaritzburg

Ethnicity: White

Telephone: 083-***-****

E-mail Address: adf3s5@r.postjobfree.com

Languages: English (first)

Afrikaans (2nd)

Marital Status: Divorced

Date of birth: 17 January 1979

Notice Period: Immediate

QUALIFICATIONS:

Institute: Msunduzi College

Pietermaritzburg Campus

NATIONAL SENIOR CERTIFICATE ( Business Matric)

Subjects Passed NSC:

Sake Afrikaans (2nd language)

Business English (first language)

Office Practice

Computer Practice

Information Processing

Applied Accounting

NATIONAL INTERMEDIATE CERTIFICATE ( Std 8 and 9)

Sake Afrikaans (2nd language)

Business English (first language)

Computer Practice and typing technique

Economics and Legal Environment

Business Practice

Applied Accounting

Entrepneurship

WORK EXPERIENCE:

Smarter Business – UK Owned Business

Sales Lead Generator – November 2016 – September 2019

Reason for Leaving: Financial

Campaign 1: (Duration November 2016 to January 2019)

Pharma Campaign – Natural Medicine

-Sales to UK Based Clientele

-Product Knowledge

-After Sale Queries and Complaints.

Campaign 2: (Duration February 2019 – May 2019)

Electricity and Gas Campaign

-Cold Calling UK Based Clientele

-Product Knowledge

-Appointment Setting

-Maintaining Set Performance Targets

-Cross Selling of Waste Management Services and Water Management Services.

Campaign 3: (Duration June 2019 – September 2019)

Business Insurance Campaign

-Cold Calling UK Based Clientele

-Product Knowledge

-Appointment Setting

-Maintaining Set Performance Targets

-Cross Selling of Electricity and Gas Services.

Blake and Associates

Debt Collector – March 2015 – June 2016

Reason for Leaving: Moved from Pietermaritzburg to Hilton (did not have reliable transport)

Client Books for Truworths and Identity Clothing Stores:

-Responsible for Dealing with all Aspects of the Debt Recovery Process and for Managing an Assigned Case Load, In Line with the GDPR and NCR Recovery Codes and Ethics Policy

-Advising Debtors of the Possible Consequence of Non-Payment

-Communicating Confidently with Debtors via Telephone

-Securing Payment from Debtors, Probing Claims of Financial Difficulties

-Making Enquiries to Trace whereabouts of Defaulters

-Knowledge of Compliance Procedures within all Relevant Financial Services Laws

-Initiating and Negotiating Final Settlements

-Computer Programmes used: Vision/Traction/Traceps/APT.

Maxidor (Pty) Ltd

Personal Assistant – January 2013 – November 2015

Reason for Leaving:

Resigned - financial

-Typing of Quotations and Invoices

-Answering Telephone

-Updating Diary

-Appointment Setting

-Capturing of Payment off of the Bank Statement

-Ordering of Stock and EFT Payments to Creditors

-Maintaining Filing System

-Assisting with Customer Queries and Complaints

-Collection of Company Receipts and Invoices for the Company Accountant

-Computer Programmes Used: Microsoft Word and Microsoft Excel.

2000 - 2013

Stay at home mom

REFERENCES:

Maxine Naidoo - Line Manager SMARTER BUSINESS

Cell: 061-***-****

(Please contact during these times as she is unable to take private calls during work hours: )

Lunch 14:15 to 15:00 pm OR 15:pm to 15:45pm.

Colleen Keevy: 033-***-****

MAXIDOR

(Manager’s wife)

Jeff Keevy: 083-***-****

Manager

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