C U R R I C U L U M
V I T A E
O F
C A R L I N N E L
PERSONAL DETAILS:
Identity Number: 790***-****-***
Gender: Female
Address: * ****** *****
Hilton,
Pietermaritzburg
Ethnicity: White
Telephone: 083-***-****
E-mail Address: *************@*****.***
Languages: English (first)
Afrikaans (2nd)
Marital Status: Divorced
Date of birth: 17 January 1979
Notice Period: Immediate
QUALIFICATIONS:
Institute: Msunduzi College
Pietermaritzburg Campus
NATIONAL SENIOR CERTIFICATE ( Business Matric)
Subjects Passed NSC:
Sake Afrikaans (2nd language)
Business English (first language)
Office Practice
Computer Practice
Information Processing
Applied Accounting
NATIONAL INTERMEDIATE CERTIFICATE ( Std 8 and 9)
Sake Afrikaans (2nd language)
Business English (first language)
Computer Practice and typing technique
Economics and Legal Environment
Business Practice
Applied Accounting
Entrepneurship
WORK EXPERIENCE:
Smarter Business – UK Owned Business
Sales Lead Generator – November 2016 – September 2019
Reason for Leaving: Financial
Campaign 1: (Duration November 2016 to January 2019)
Pharma Campaign – Natural Medicine
-Sales to UK Based Clientele
-Product Knowledge
-After Sale Queries and Complaints.
Campaign 2: (Duration February 2019 – May 2019)
Electricity and Gas Campaign
-Cold Calling UK Based Clientele
-Product Knowledge
-Appointment Setting
-Maintaining Set Performance Targets
-Cross Selling of Waste Management Services and Water Management Services.
Campaign 3: (Duration June 2019 – September 2019)
Business Insurance Campaign
-Cold Calling UK Based Clientele
-Product Knowledge
-Appointment Setting
-Maintaining Set Performance Targets
-Cross Selling of Electricity and Gas Services.
Blake and Associates
Debt Collector – March 2015 – June 2016
Reason for Leaving: Moved from Pietermaritzburg to Hilton (did not have reliable transport)
Client Books for Truworths and Identity Clothing Stores:
-Responsible for Dealing with all Aspects of the Debt Recovery Process and for Managing an Assigned Case Load, In Line with the GDPR and NCR Recovery Codes and Ethics Policy
-Advising Debtors of the Possible Consequence of Non-Payment
-Communicating Confidently with Debtors via Telephone
-Securing Payment from Debtors, Probing Claims of Financial Difficulties
-Making Enquiries to Trace whereabouts of Defaulters
-Knowledge of Compliance Procedures within all Relevant Financial Services Laws
-Initiating and Negotiating Final Settlements
-Computer Programmes used: Vision/Traction/Traceps/APT.
Maxidor (Pty) Ltd
Personal Assistant – January 2013 – November 2015
Reason for Leaving:
Resigned - financial
-Typing of Quotations and Invoices
-Answering Telephone
-Updating Diary
-Appointment Setting
-Capturing of Payment off of the Bank Statement
-Ordering of Stock and EFT Payments to Creditors
-Maintaining Filing System
-Assisting with Customer Queries and Complaints
-Collection of Company Receipts and Invoices for the Company Accountant
-Computer Programmes Used: Microsoft Word and Microsoft Excel.
2000 - 2013
Stay at home mom
REFERENCES:
Maxine Naidoo - Line Manager SMARTER BUSINESS
Cell: 061-***-****
(Please contact during these times as she is unable to take private calls during work hours: )
Lunch 14:15 to 15:00 pm OR 15:pm to 15:45pm.
Colleen Keevy: 033-***-****
MAXIDOR
(Manager’s wife)
Jeff Keevy: 083-***-****
Manager