Manager Employee Relations

John Deputy

*************@*****.***

Summary

Proven Customer and Business focused professional with 30 plus years of global business management and hands on experience. Respected leader and innovator, calm in high-pressure situations. Planned, developed, implemented key programs and policies. Provided leadership and commitment to industry by directing continuous self-development, mentoring and ability to motivate industry professionals.

Experience includes:

Director of Business. Director of Maintenance. Call Center Operations manager. Oversaw contracts, production build and supply, import/export supply chains, aircraft import/export, and bringing aircraft onto company operators’ certificate(s). Manager Warehouse Operations, human resources, Director quality control (QC), Director quality assurance (QA). Manager of logistics, technical instructor, sales, P&L. Excellent listening and communicating skills, contract negotiation, Lead environmental impact cross functional team. Provided leadership and a strong ability to build an industry presence. Aircraft; Gulfstream Large and Medium Series Aircraft, DASSAULT Falcon Series, BBJ, Beech 1900, Beech 90, Citation, Global, Challenger 650. General Aviation. FAR 21, 91, 121, 135, 145.

Strategic Areas:

Leadership; 35 yrs

Time share for NetJets and others; 27 yrs

Sales Management; 30 yrs

Customer Support Management; 30 yrs

QA and QC Management; 27 yrs

Key Performance, metric driven results Management; 30 yrs

Plan, Develop and implement Operations Management; 30 yrs

Management lead, manager, director; 30 yrs

Contracts and P&L; 30 yrs

Planned, developed, implemented, deliveries, and logistics; 30 yrs

Sheetmetal and fabrication/repair; 27 yrs

Aircraft and Powerplant Mechanic; 31 yrs

Team leadership, supervisory and project management. OSHA; 30 yrs

Safety Management Systems; 27 yrs

Adaptable, Sales and sale management 27 yrs

Key Performance, planning, metric driven results, and P&L; 30 yrs

Supply Chain Management (logistics, contracts); 30 yrs

Support Management, and P&L; 30 yrs

Organizational Planning; 27 yrs

Director/Manager of Maintenance/QC/QA, Flight line, Back Shops, Overhaul; 30 yrs

Publications; 22 yrs

FAR 91/121/135/145/GA

Work History

Open Skye Consultant (Full time salary 60+/hr week) Dec 31 2011-Present

Pembroke, Ga, Senior Consultant

Analyze customers support, Parts accountability and on hand stock system, Operations, Product/Customer Support, Project Management, quality operations, contract management, provide improvements and implementation thereof. Audits. Contract framework and implementation. HR, Cost reduction and manpower usage reduction per tasks reduced on average 10-15%.

Sales, inventory Warehouse Operations and availability of cuisines more than $40 million.

Implemented a continuous improvement philosophy. P&L.

Grande Aviation LLC (full time salary 60+/hr week) Dec 01 2015- Sep 15 2018

Knoxville, Tn, Director

Designate and control maintenance jobs, priorities, for both scheduled and unscheduled maintenance.

Training employees; planning, assigning, and directing work; HR; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Safe work environment. OHSA

Developed and maintained best relations with customers, suppliers, vendors, FAA.

Sales and inventory control more than $20,000,000.

Quality Control, Quality Assurance.

Scheduling

Gulfstream Aerospace (full time salary 60+/hr week) March 31, 2003-Dec 31 2011

Savannah, GA, Manager Product/Customer Support

Resolve all issues such as cost, sales, contracts, logistics and supply cuisines. Provided accurate real-time data and incorporated into procedures.

Proficient use of WORD, excellent verbal and written skills, including strong people skills.

Provided leadership and delegation to ensure and maintain competitive edge in quality, productivity and timeliness. Ensure a seamless experience to the various departments and customers.

Awarded the company's highest award for forming and leading a joint team comprising various specialties Award for “Superior Operations Manager”.

QA/QC

Oversaw, on-hand rotatable and non-rotate able stock, more than sixty million dollars.

NAS (NetJets) Middle East/Europe (full time salary 60+/hr week) Mar 1 2000- Apr 1 2003

Jeddah, Saudi Arabia, Director Of Maintenance

Paris, France. Lisbon, Portugal

Inventory (supply/logistics) control combined warehouse of $72 Million.

Plan, develop, implement onsite quality inspection and feasibility studies. P&L.

Maintained positive employee relations by ensuring an inclusive work environment. Presentations, training, testing.

Quality Department Director, Director of Maintenance.

Designed, implemented, and maintained the Maintenance Department

Outstanding Achiever Award for duties performed Operations Manager/Customer Support.

Cost/Maintenance/availability improved by 12-15%.

Gulfstream Aerospace Corporation (full time 40+/hr week) Mar 1 1997- Mar 1 2000

Service Center, Savannah, GA, Assistant Team Manager,

Provided leadership for compliance of all areas of inspections, administrative duties, coordination, and accomplishment of events.

QA/QC

Sales member and representative to customer(s).

Silver Pride (3x) award for performance.

United States Army (full time 60+/hr week) Aug 8 1985- Jul 1 1997

World Assignments; US, Europe, Asia, Middle East

Senior Noncommissioned Officer/ Commandant

MOS 93P3P Aviation Operations (Airborne), 67H3P Twin turbo prop fixed wing Mechanic (Airborne), 11B2P 82nd Airborne infantry

Units of assignment, 75th Ranger Airborne Infantry Regiment, 325th Parachute Infantry Regiment 82nd Airborne, 8/158th Depot Support, 224th Military Intelligence, 3rd Military Intelligence.

Education

Columbia Southern University: B.S., Business of Science in Business Administration, Cum Laude.

Columbia Southern University: B.S., Business of Science Advanced Certificate in Project Management.

NetJets: Human Factors (Grey Owl), Food Service Control.

Savannah Tech; Team building, Advanced Business Communications, Blueprint certified, Advanced “think on your feet” public speaking. Savannah Technical College: Microsoft Word. Excel, PowerPoint, Adobe

Parkland High School: Honors graduate, 1984

Licenses and Certificates

Business of Science Advanced Certificate in Project Management

Airframe and Powerplant License, issued by FAA and PCA Kingdom of Saudi Arabia

Blueprint Certified

CATIA

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