Manager Food Safety

Rory Pimentel

Portuguese national living in Dubai, UAE +971-***-***-*** *******@*****.***

LinkedIn: Rory Pimentel

SUMMARY

Rory is an operations and logistics professional with experience across Southern Africa and the Middle East.

He has experience in driving through optimum business operations, solutions and driving bottom line profits. He oozes commercial awareness, demonstrates gravitas and solid business acumen. He believes in ‘Enabling the Extraordinary; through robust frameworks, teamwork, integrity and business excellence.

Rory has attention to detail and has a willingness to take ownership for deliverables and activities to ensure continuous production outputs.

A cornerstone of his success is his ability to communicate, influence and build trust across multiple stakeholder groups. He takes a holistic approach to heis management style and is able to evoke a culture of intellectual curiosity and continuous learning and development to stimulate his team.

Areas of Expertise:

-Menu costing and design

-Man power deployment

-Team leadership

-Inventory management

-Training and skills development

-Portion and costing control

-Business development

-Team management

EDUCATION

MBA – Business Administration

London School of international Studies (currently studying)

Lean Six Sigma – Green Belt

Benchmark Six Sigma - Exemplar

Certificate - Supply Chain Management

State University of New Jersey – Coursera

Certificate – Food Safety & Hygiene

Alison – online course

Diploma in Culinary Arts

SA School of Cookery, South Africa

Personal Information:

DOB: 13/02/1991

Status: Married

Nationality: Portuguese

Reference provided upon request.

EXPERIENCE

Operation Manager- Live Events (Jan 2019- May 2020)

Arabian Adventures, UAE

Developed and implemented the strategic plan and overall catering logistics and operations to support the desert safari camps, guest activities, and the 4* overnight stay camps; ensured that the overall business goals were met.

Participated in day-to-day operations to address and resolve specific managerial, operational, and administrative problems and inquiries.

Developed, designed and implemented robust service objectives. Devised and developed the SOP guideline for all camp set ups and service delivery.

Constantly evaluated systems and processes to ensure optimum efficiencies. Implemented remedies to support and strengthen operations and improve performance.

Created and implemented gannet charts and rolled out new inventory management systems.

Responsible for the catering budget, sources and negotiated new price structures with suppliers for food, beverage and kitchen equipment.

Responsible for the manpower planning, training and team development ensured the team was resourced appropriately on a day-to-day basis and also on ad hoc projects.

Sample of Hosted Key Clients:

Arsenal Football Club, AMWAY Japan, McDonalds Australasia H/O and Franchises, Unilever Group, Red Bull F1 Racing Team, Epson Mexico, Lamborghini Dealership Group and LGT Group, Hugh Jackman, H.E. Hafsa Al Ulama and Godolphin H/Q.

General Manager (Mar 2018- Nov 2018)

Café on 5th, South Africa

Responsible for the overall management and strategic direction of the establishment, with full P&L management and team management.

Devised seasonal menus, sourced ingredient and beverages; implemented wastage minimization strategies.

Supervised and trained staff; roaster management, annual leave, performance reviews and communicated targets.

Executed weekly, monthly and quarterly training and feedback sessions.

Ensured all health and safety protocols were followed.

Identified and developed new strategic opportunities, platforms, and innovation initiatives that enhance the brands and portfolios.

Re-prioritized growth opportunities within the portfolio to drive growth and optimize ROI.

General Manager (Sep 2015 - Sep 2017)

Bitez Nyama, South Africa

Devised seasonal menus, sourced ingredients; implemented wastage minimization strategies.

Supervised and trained staff; roaster management, annual leave, performance reviews and communicated targets.

Executed staff training and feedback sessions.

Responsible for the overall management direction of the establishment, with full P&L management.

Ensured all health and safety protocols were followed.

Identified and developed new strategic opportunities, platforms, and innovation initiatives that enhance the brands and portfolios.

Franchisee Owner (Feb 2013- Feb 2018)

Sandwich Baron, South Africa

Delivered high-quality food operations by providing the full spectrum of operational management support and execution.

Responsible for the day-to-day operational management of the establishment and the delivery of high quality service.

Executed a high quality food program that met cost targets and operating standards, while ensuring consistency across service, delivery, safety and sanitation.

Managed the service activities within the restaurant and the delivery service; average of 120 delivery orders a day.

Ensure weekly product inventory and ordering was executed and accurate.

Rolled out a wastage control program in hand with food recycling initiatives. Reduced costs by 15% and reduce wastage by 10%.

Ensured all facilities and equipment were well maintained and prevention maintenance was executed.

Assessed and reported on weekly, monthly and quarterly performance. Full P&L management and cash flow management.

Executed menu re-write project’s that incorporated ingredient assessment, pricing, seasonal and locally sources products.

Recruited, trained and developed all staff. Executed onboarding training, roaster management, annual leave and monthly wages.

Operation Manager (Feb 2012- Dec 2012)

Barcelos Chickens, South Africa

Oversaw the day-to-day operations of multiple establishments. Ensured each restaurant had the right resources, standards of hygiene and ensured compliance to franchise requirements.

Executing site visits, spot checks quality assurance and service levels. Ensured compliance with portion control, food quality and approved new suppliers.

Monthly P&L reporting, daily cashing up and end of day reconciliations.

Responsible for stock management, ordering and deliveries

Spearheaded the roll out of the new dispatch and ordering systems, supported by head office.

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