Secretary cum Receptionist

QUEENNIE- ANN BUZARD POLAN CV PAGE *

Seeking a long term, responsible position within a dynamic business organization that has vision, good ethics, adheres to high performance standards and provides an individual to explore their full potentials to grow and develop their strengths.

SPECIAL SKILLS AND KEY STRENGTHS

Computer Literate; Adobe Photoshop, MS OFFICE, Internet navigation and email.

Professional Photographer

Fast Learner, Adoptive, Creative and can work very well under pressure

Highly dependable, committed and responsible

Strong oral and written communication skills

Data Encoding, Handles Office Equipment Well

Willing to undergo trainings and seminars

Strong Knowledge in Secretarial work (Typing, Filing, and Encoding).

Ability to operate standard office equipment such as photocopier, printer, scanner etc.

Independent worker as well as a strong team player

Can work under minimal supervision, ability to prioritize work load with excellent time management skills

Committed, dynamic, detail oriented individual with a passion for excellence and has the drive and determination to work well for the benefit for the company’s overall growth and success

Honest, Friendly and always willing to lend a helping hand Work Experience

Company: Islamic Architects Consulting Engineers

Address: Business Village, Port Saeed, Deira, Dubai- U.A.E Position: Secretary/ Document Controller/ Receptionist August 07, 2018 to September 23, 2020

Duties and Responsibilities:

Answered and screened telephone calls and transferred to appropriate staff members, departments in a timely manner.

Receive incoming and initiate outgoing calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with queries.

Arranged documents for courier pick-up and delivery. Handle, sort out and hand over important packages, deliveries, or messages to appropriate departments within the company.

Communicate verbally and in writing to answer inquiries and provide information.

Maintain and manage soft copy and hard copy documents as required.

Ensure all drawings/documentation are correctly identified, distributed and filed/stored. QUEENNIE- ANN POLAN

Mobile: +971- 581275278

E-mail : ***********.*****@*****.***

QUEENNIE- ANN BUZARD POLAN CV PAGE 2

Makes sure that controlled copies of latest approved documents and drawings are distributed internally and externally (Clients and Suppliers)

Monitor technical documents review and approval in accordance with agreed schedule

Maintain updated document archives and ensure their safety and confidentiality

Manages, organizing and updates files on important corporate documents such as Contract Documents, Contract Drawings, Bill of Quantities,

Request for Approval, General Incoming and Outgoing Correspondence and other important documents.

Strong verbal and written communication skills, capable of communicating directly with engineers and administrative staff.

Assisting accountant for receiving invoices and issuing payment to the suppliers.

Maintain confidentiality of documents and information received.

Manage office supplies and inventory.

Perform office administrative duties like filing, typing, photocopying and scanning, monitoring of renewal of visa, emirates id and passport and handling of health and car insurance and claims.

Arrange refreshments for client and staff meetings as directed.

Ensure cleanliness and orderliness in the reception area while abiding by the policies and regulations of the organization.

Perform the administrative and secretarial duties like filing, scanning, uploading and downloading and printing of documents/drawings.

Set up, copy, scan and store documents.

Create templates, Manage requests for documentation.

File documents in physical and digital records and ensure appropriate storage

Review and maintain the accuracy of the records, editing where necessary to ensure they are up to date

To liaise with and distribute project related information with all levels of the project team and potentially external parties

Manage the processes around documentation within the organization

Maintain confidentiality around sensitive documentation

Prepare ad-hoc reports on projects when required Company: Vic- Vic Polan Rice Retailer and General Merchandise Address : Luha, Mabua, Tandag City, Surigao Del Sur, Philippines Position : MANAGER/ PARTNER/ OWNER

August 2015 to December 2017

Duties and Responsibilities:

Greeting customers with a smile

Examine, select, order, and purchase at the most favorable price merchandise consistent with quality, quantity, specification requirements and other factors.

Analyze and monitor sales records, trends and economic conditions to anticipate consumer buying patterns and determine what the company will sell and how much inventory is needed

Confer with sales and purchasing personnel to obtain information about customer needs and preferences.

Prepares daily sales report to be submitted at the end of the day

Sells retail merchandise and assist customer with advice on purchase February 24, 2008 – June 09, 2015

ADMINISTRATOR MANAGER / HR / SECRETARY/ RECEPTIONIST/ PA European Control System Co. L.L.C – Sharjah U.A.E

Duties and Responsibilities:

Single- handedly manages the office in the absence of the General Manager.

Greeting Clients and Visitors

QUEENNIE- ANN BUZARD POLAN CV PAGE 3

Answering all incoming calls, transferring calls to appropriate person and providing company information

Places and receives incoming and outgoing telephone calls, fax messages, e-mail messages, and other correspondence / written documents as identified to and from the Office of the General Manager.

Assist in the purchase process including sourcing, preparation of paperwork, approvals and follow up with LPO’s GRN’s etc.

Prepares monthly petty cash expenses and fund (ie: couriers, office supplies, kitchen supplies, etc.), ensures that this all should be tally at all time.

Develops an organized and systematic way of administrative functions for ensuring efficient flow of office procedure.

Initiates the use of the internet for research work, to provide precise results in seeking out possible trade connections for optimum business financial gains.

Coordinates schedules and appointments for direct superiors, minimizes costs, as well as transmits the official correspondences and documents on to the Company Database

Maintain accurate record of employee information

Prepare salary certificates, experience certificate, no objection certificates etc.

Updating employee files on a regular basis

Liaison with members of staff in other departments or external contacts.

Coordinates the staff annual holiday planning.

Ensures records and files were kept up to date and highly confidential at all times

Responds to clients with excellent solutions, offers assistance to their queries and requirements.

Establishes an effective communications system to keep the team of engineers informed and maintains good relationships with all members of the team

Deals with people issues in a positive manner and ensures satisfaction is achieved

Coordinating work, questionnaires, providing works information, dealing with queries, responding to complaints and resolving concerns.

Other projects as requested and needed.

Information Technology Staff

PGO- Information Technology Unit- (ITU)

Capitol Hills, Tandag City, Philippines

July 2007- August 2007

Duties and Responsibilities:

Digitized Map ( Map of Surigao del Sur)

Encoding, Printing and DTR Scanner

Assist steadfast support in encoding and filling documents

Responding to a busy switchboard

Handling office and clerical duties

Assisting the IT Manager with technical related support and presentations Education

Bachelor of Science in Information Management

Cebu Institute of Technology University

Cebu City, Philippines

Graduate: March 24, 2007

Personal Details

Civil Status : Single

QUEENNIE- ANN BUZARD POLAN CV PAGE 4

Gender : Female

Date of Birth : June 07, 1984

Nationality : Filipino

Religion : Roman Catholic

Visa Status : U.A.E. Residence Visa

Computer Skills

Microsoft OFFICE. Adobe Photoshop. Social Media. Hardware. Email Communication Training Certificates

Digital Photography Batch 26

Overseas Pinoy Professional Photography Society

September to November 2012

DWTC, Dubai, U.A.E

Title: MS Word, MS Excel, MS PowerPoint & Introduction to the Internet Description: Student Coordinator- Computer Literacy Training Program Date: January 21. To April 1, 2006

Training Center: Science and Technology Building of CIT Title: Introduction to the Internet and World Wide Web Description: Student Coordinator- Computer Literacy Training Program Date: September 13, 2006 to September 27, 2006

Training Center: Science and Technology Building of CIT Title: Seminar Workshop on Servant Leadership

Description: Student Coordinator- Computer Literacy Training Program Date: November 25, 2006

Training Center: Psychology Multi- Purpose Laboratory References

Hazel Gilbuena - Senior Consultant / Manager

The McNair Partnership Middle East- DIFC Offices, Dubai UAE Tel: +971*-*******

Mobile: +971**-*******

Email: *****@*****************.**.**

Tracy Bornillo Madeja - Chemist

DOW Chemical Company

Jebel Ali Free Zone, Dubai

Mobile: +971*********

*******@***.***

I hereby certify that the above information is true and correct to the best of my knowledge. Queennie- Ann Buzard Polan

Applicant

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