Customer Service Office
Resume:
Judy B. Fleming
P.O. Box ****, Kingshill
St. Croix, VI 00851-4844
340-***-****(c) / 340-***-****(h)
E-mail: adf3ou@r.postjobfree.com
OBJECTIVE
To secure a position where I may apply my strong organizational, outstanding customer service, detailed oriented and computer skills so that I can execute all my abilities to its maximum and beyond.
EDUCATION
American InterContinental University, Hoffman Estate, IL [6/05]
Major: Business Administration [AA] (06/05) – G.P.A. – 3.52 - Minor: Computers
SKILLS & TRAINING
Customer Service Voucher Processing Accounting/Payroll Clerk
Extensive PC Skills Internet Explorer Business Communication
SOFTWARE & SYSTEMS
Microsoft Office Microsoft Word Various Window Programs [Varies by job position]
EMPLOYMENT HISTORY
August 2016 to May 2018 Superior Court of the VI St. Croix, VI
ACCOUNTING CLERK I
Participate in the preparation of payroll, accounts payable and accounts receivable as well as control and account verification of a centralized accounting system.
May audit invoices against Purchase orders; research discrepancies; approve for payment and post to the proper account, keeping a running balance of encumbrances to the funds in each of the accounts.
Answer phones, Data Entry, Typing and Filing.
Various clerical work not limited to processing payments.
Use various Microsoft Office programs daily.
April 2010 to August 2016 Virgin Islands Lottery St. Croix, VI
LOTTERY CASHIER II
Receives sums of money from the public/dealers in payment for the purchase of lottery tickets.
Make payments to public/dealers for prize payment tickets.
Receives sums of money and make payments for the purchase and claims for various other Lotto Games (Powerball, Superlotto, Megamillion, Keno, Pick 3, Pick 4, etc).
Answer phones, Perform Data Entries, Typing and Filing.
Prepares bank deposit documents and remits deposits daily to the appropriate banks.
Safeguards all monies collected, between the time that it is collected and when it is deposited or placed in custody of administrative supervisor.
Prepares daily, monthly and other periodic summaries of collections for transmittal to appropriate divisions.
Performs responsible clerical work in collecting and accounting for revenues due the Virgin Islands Lottery.
Employment Con’t
Receive on the job training on a regular basis.
Work alone without direct supervision.
November 2009 to April 2010 Unemployed St. Croix, VI.
April 2007 to November 2009 VI Housing Authority St. Croix, VI
INTERIM PROPERTY MANAGEMENT TECH(PMT)–Jan 2009 to July 2009) – Laid-Off Nov 05, 2009
Answer phones, Data Entry, Typing and Filing.
Performs various duties in the Management Offices of Housing Communities operated by the VIHA to include clerical support and property management assistance. Assist in all phases of management including inspections, showing of apartments, preparation of leases and other management instruments and issuing of keys.
Assist with annual and interim re-examination. - Follow up on resident inquiries and complaints.
Assist in Lease enforcement; rent collection and monitoring of eviction actions.
Types correspondence, memoranda, reports and other documents for office staff.
Provides information to residents on VIHA management practices and interpretation of VIHA policies and procedures.
RECORDS CONTROL TECHNICIAN – April 2007 to Laid-Off- November 05, 2009
Answer phones, Data Entry, Typing and Filing.
Receives work order request & enter data to the Automated Maintenance Work Order System.
Records information to the Work Order System as work orders are completed.
Maintains database on inventory from receiving slips, work orders, and other receipt/ disbursement documentation.
Assist tenants and the public daily.
Maintain various tenant information.
Use various Microsoft Office programs daily.
Work alone without direct supervision.
November 1990 to March 2007 US Property and Fiscal Office St. Croix, VI
VOUCHER EXAMINER (Federal Civilian)
Compute and Process Vendor/Travel Payments.
Receive, review and input invoices to process vendor payments.
Input receiving reports for processing vendor payments/
Answer phones, Data Entry, Typing and Filing.
Various clerical work not limited to processing payments.
Used various Microsoft Office programs daily.
Researched, analyze and interpret various rules/regulations/procedures for processing invoices, travel claims and payroll. Maintain various client information.
Bi-weekly employee payroll clerk. On-the-job training.
Work with vendors, travelers and employees on a one-on-one basis daily.
Assist customers, clients, and public daily.
Worked alone without direct supervision.
REFERENCES
Elvere Bradshaw – USPFO for Virgin Islands – Pay Supervisor
Phone Number: 340-***-**** (W) / 340-***-**** (C)
Tremelle Gerard – USPFO for Virgin Islands -Network Manager
Phone Number: 340-***-**** (W) / 340-***-**** (C)
Stanley S. Jones – USPFO for Virgin Islands – Retired Auditor
Phone Number: 340-***-**** (H) / 340-***-**** (C)
Judy B. Fleming
P.O. Box 4844, Kingshill
St. Croix, VI 00851-4844
340-***-****(c) / 340-***-****(h)
E-mail: adf3ou@r.postjobfree.com
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