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Customer Service Assistant

Location:
Dubai, United Arab Emirates
Salary:
3000
Posted:
September 14, 2020

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Resume:

Curriculum vitae

Yangzom sherpa

Mobile: 052*******

050*******

Email: adf3mx@r.postjobfree.com

OBJECTIVE

A Suitable position with an organization where I can utilize the best of my skills and abilities that fit to my education, skills and experience a place where an encourage and permitted to be an active participant as well vital contribute on development of the company.

PERSONAL STRENGTH

Good communication skill

Hard working and punctually

Good team player

Quick learner

Employment Experience :

Galadari Motor Driving Center

Customer service assistance

From November 2014 to Feb 2017

Duty and Responsibility

Attend customer phone calls,inquire and respond to the requirement in a professional Manner

Greeting and assist them accordingly by transferring them as per the relevant department

build sustainable relationships and trust with customer accounts through open and interactive communication.

Handle customer complaints, provide appropriate solution and alternatives within the time limits, the follow-up to ensure resolution. Keep records of customer interactions. Process customer accounts and file documents.

Mamoso Flowers, Dubai

Sales Assistant

From January 2012 to October 2012

Duty and responsibility

Provide excellent customer service

Ensuring the proper display and arrangement of flowers in the shop

Maintain proper storage, stacking of flowers and ensuring that they do not wilt or damage

Coordinating with suppliers for procuring floral inventory and ensuring the proper transportation.

Reporting the damage or any other loss of flowers to the supervising manager.

Himalayan River Journeys

From April 3,2005 to December 2008

Coordinator

Responsibilities:

Prepare travel calendar.

Communicate with managers, booking agents and publicists. Listen carefully and meet the needs of tour staff and performers.

Make all travel arrangements including rental cars, limos, private and commercial airline travel.

Reserve appropriate accommodations for tour staff and performers.

Mahakal Supermarket (India )

Sales Assistant

From Aug 2009 to Dec 2011

Responsibilities:

Advising & serving customers.

Processing payments.

Assisting customers in order to help them find what they need.

Ensuring stock levels are well maintained.

Promoting store cards or special offers.

Providing customers with information on pricing and product availability.

Arranging window displays.

Handling customer complaints or handing customers on to management

Little Angel Primary School Darjeeling( India)

Teacher

From 4 February 2001 to November 2004

Responsibilities

Teaching all areas of the primary curriculum

Taking responsibility for the progress of a class of primary-age pupils

Planning, preparing and presenting lessons that cater for the needs of the whole ability range within their class;

Motivating pupils with enthusiastic, imaginative presentation

Providing feedback to parents and careers on a pupil's progress at parents' evenings and other meetings;

Personal Details

D.O. B - 11th January 1976

Gender - Female

Nationality - Indian

Language - English, Hindi, Urdu and Nepali

Visa status - Visit visa

Education

Higher Secondary (+2) : St Teresa’s higher secondary school

Darjeeling, West Bengal India

Secondary School : Ghoom girl’s higher secondary school

Darjeeling, West Bengal India.

Training Completed:

Successfully complete the MS office basic

Basic adventure course from the Himalayan Mountaineering Institute, Darjeeling, West Bengal India, 1997

Successfully complete First Aid training conducting by First Aid International

Successfully complete Fire Fighting & Prevention Methods

Having valid UAE DRIVING LICENSE

Successfully completed DPS Training

Reference can be obtain upon request



Contact this candidate