Customer Service Assistant
Resume:
Curriculum vitae
Yangzom sherpa
Mobile: 052*******
Email: *************@*****.***
OBJECTIVE
A Suitable position with an organization where I can utilize the best of my skills and abilities that fit to my education, skills and experience a place where an encourage and permitted to be an active participant as well vital contribute on development of the company.
PERSONAL STRENGTH
Good communication skill
Hard working and punctually
Good team player
Quick learner
Employment Experience :
Galadari Motor Driving Center
Customer service assistance
From November 2014 to Feb 2017
Duty and Responsibility
Attend customer phone calls,inquire and respond to the requirement in a professional Manner
Greeting and assist them accordingly by transferring them as per the relevant department
build sustainable relationships and trust with customer accounts through open and interactive communication.
Handle customer complaints, provide appropriate solution and alternatives within the time limits, the follow-up to ensure resolution. Keep records of customer interactions. Process customer accounts and file documents.
Mamoso Flowers, Dubai
Sales Assistant
From January 2012 to October 2012
Duty and responsibility
Provide excellent customer service
Ensuring the proper display and arrangement of flowers in the shop
Maintain proper storage, stacking of flowers and ensuring that they do not wilt or damage
Coordinating with suppliers for procuring floral inventory and ensuring the proper transportation.
Reporting the damage or any other loss of flowers to the supervising manager.
Himalayan River Journeys
From April 3,2005 to December 2008
Coordinator
Responsibilities:
Prepare travel calendar.
Communicate with managers, booking agents and publicists. Listen carefully and meet the needs of tour staff and performers.
Make all travel arrangements including rental cars, limos, private and commercial airline travel.
Reserve appropriate accommodations for tour staff and performers.
Mahakal Supermarket (India )
Sales Assistant
From Aug 2009 to Dec 2011
Responsibilities:
Advising & serving customers.
Processing payments.
Assisting customers in order to help them find what they need.
Ensuring stock levels are well maintained.
Promoting store cards or special offers.
Providing customers with information on pricing and product availability.
Arranging window displays.
Handling customer complaints or handing customers on to management
Little Angel Primary School Darjeeling( India)
Teacher
From 4 February 2001 to November 2004
Responsibilities
Teaching all areas of the primary curriculum
Taking responsibility for the progress of a class of primary-age pupils
Planning, preparing and presenting lessons that cater for the needs of the whole ability range within their class;
Motivating pupils with enthusiastic, imaginative presentation
Providing feedback to parents and careers on a pupil's progress at parents' evenings and other meetings;
Personal Details
D.O. B - 11th January 1976
Gender - Female
Nationality - Indian
Language - English, Hindi, Urdu and Nepali
Visa status - Visit visa
Education
Higher Secondary (+2) : St Teresa’s higher secondary school
Darjeeling, West Bengal India
Secondary School : Ghoom girl’s higher secondary school
Darjeeling, West Bengal India.
Training Completed:
Successfully complete the MS office basic
Basic adventure course from the Himalayan Mountaineering Institute, Darjeeling, West Bengal India, 1997
Successfully complete First Aid training conducting by First Aid International
Successfully complete Fire Fighting & Prevention Methods
Having valid UAE DRIVING LICENSE
Successfully completed DPS Training
Reference can be obtain upon request
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