Imran Ali

Highlights:

Hardworking, Loyal, Punctual

Ability to work in under pressure.

Ability to Manage Staff.

Ability to work with deadline.

Excellent work ethics.

Ability to drive sales.

Excellent Planer.

People management.

Team player.

Manage customer relations.

Handle customer complaints.

Educational Qualification:

Diploma in Business Administration. From Bow Valley College. Canada. 2018.

Bachelor’s in commerce. From St Xavier’s College. Kolkata, India. 2004.

Higher Secondary. From St Joseph’s College. Darjeeling, India 2001.

I.C.S.E. From Vidya Vikash Academy. Darjeeling, India 1999.

Experience

SEP 2018 – Current: Prince George, BC.

Store Manager.

Responsible for maintaining salesfloor, coordinated daily checklist with other employees and delegate work.

Responsible for maintaining petty cash, daily sales summary report. Order stocks, and issue payments. Balance all reports.

Demonstrated leadership excellence by training new employees. Resolved account discrepancies and complaints.

Organize a meeting with distributors weekly, to inquire regarding product availability and specials or to resolve any discrepancies and provide information to staff and upper management.

May 2018 – Aug 2018: Anzac Prime Gas Ltd. 102 Gillmore Dr,Anzac, T0P 1J0, AB Canada. Supervisor. 780-***-****.

Sep 2015 – Feb 2018: Winks Convenience Store, Sughra Enterprise Ltd. WINKS B-4721 17 AVENUE SE, Calgary, AB Canada. Cashier.

August 2008 – May 2014: Alshaya trading Co LLC, Dubai, UAE. A Departmental retail Store.

Assistant Sales Manager. For Menswear.

Training, Supervising and Apprising staff, managing salesfloor, maintain financial record, deal with customer queries and complain, stock control, enhance customer loyalty.

April 2008 – August 2018: I.B.M DAKSH BUSINESS PROCESS SERVICE (P)LTD, Kolkata, India.

Customer Care Executive. (Bell ExView) Enhance customer experience. Provide them necessary products, add related program for viewing. Solve bill related issues. Customer retention.

July 2006 – April 2008: BNK’e Solution(P) LTD. Kolkata, India.

Customer Care Executive Cum Data Processor. (Directv U.S.A).

Enhance customer experience. Provide them necessary information, work as tech support, activate Receivers for viewing. Solve bill related issues. Customer retention.

IT Skills:

Advance Knowledge MS OFFICE SUITE (Excel, PowerPoint & Word).

Personal Details:

DATE OF BIRTH: 17TH MARCH,1983

MARITIAL STATUS MARRIED

NATIONALITY INDIAN

LANGUAGE KNOWN ENGLISH, NEPALI, HINDI, URDU.

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