Rochelle Ann E. Padolina, MICB
*** ******** ******* ******* *****, Mandaluyong
+639*********/ *********************@*****.***
CERTIFICATION
National Institute of Accounting Technician- Certified Bookkeeper December 2016 National Institute of Accounting Technician- Registered Cost Accountant January 2017 National Institute of Accounting Technician- Taxation and Payroll November 2016 Philippine Civil Service Professional 2012
EDUCATION
La Consolacion Manila June 2015- April 2016
Bachelor of Science in Accountancy
University of Santo Tomas 2007-2011
Bachelor of Science in Management Accounting
WORK EXPERIENCE
Oracle NetSuite
Technical Support Engineer for Platinum Team July 2019 - present
• Provides the highest type of ERP (Accounting) Support with Oracle NetSuite's Platinum customers.
• Helps in troubleshooting highly technical cases related to System’s accounting functionalities.
• Identify bugs/defects/enhancements in the functionalities of the ERP system and to deflect issues by providing out of the box alternate resolutions.
• Performs technical writing to provide documentation on System’s behaviour not readily available in SuiteAnswers and Help guides. These documentations are published in the NetSuite support articles and guidelines.
• Works with the Platinum team to prioritize filing issues for defects identified.
• Performs Knowledge Transfers for Platinum customers.
• Performs Release Preview testing for Platinum customers Oracle NetSuite
Technical Support Engineer for Advanced Accounting November 2017- July 2019
• Handles inquiries and problems within the skillsets Basic and Advanced Accounting and OneWorld product areas.
• Performs moderate and complex troubleshooting, testing and analysis to resolve issues.
• Identifies software defects and enhancements and reports to Quality Assurance/Development for investigation of root cause and fixing.
• Documents cases though formal written communication.
• Works on problems that require expertise in two major product areas namely Advanced Accounting and Basic Accounting and other minor product areas.
• Creates and reviews knowledge based solutions that are published in the NetSuite’s SuiteAnswer articles.
The Asian Banker February 2017- October 2017
Data Research Analyst
• Analyzes and audits financial statements to benchmark the best banks in Asia Pacific region.
• Prepares financial statement analysis of banks in Asia Pacific and update them In the system.
• Collects macroeconomic information of each country in Asia Pacific and update them in the system.
• Writes articles about the latest trends in the banking industry.
• Writes press releases for the winning banks in the Asia Pacific region.
• Summarizes the news about the banking industry around the world.
• Interviews executives from the banking industry to be updated with the latest innovation.
• Responsible for booking interviews for the CEO with the world leaders around the globe.
QBE Group Shared Services September 2013- July 2015 Finance Specialist- POC for Travel and Expense Team Job Responsibilities:
• Prepare Quarterly and Monthly Compliance Reports for EMB Members.
• Audit expense reports quarterly.
• Audit expenses for tax implications.
• Process American Express applications and cancellations.
• Prepare and submit payment requests as needed.
• Coordinate with various hotels to settle Onshore travel expenses.
• Audit vendor rates for compliance.
• Coordinate with QBE HR Onshore to collect payments from delinquent cardholders.
• Work closely with Procurement Onshore to make sure all the vendor contracts are up-to-date and uploaded in the Contract Tool.
• Assist QBE employees with travel related and corporate card related inquiries.
• Prepare DTPs as needed and review them for update on a regular basis.
• Assist the Team Lead with daily deliverables.
• Manage the team when the Team Lead is not available. Factset Research Philippines February 2012-July 2013 Research Analyst
Job Responsibilities:
• Responsible for collecting, maintaining, and updating the database with accurate financial information from 10-K and 10-Q documents.
• Apply data collection policies and process directions from Team Leader, Quality Control Associates, and Content Managers.
• Update existing information and ensure the errors are fixed in a timely manner.
• Accomplish a number of assigned companies within the deadline.
• Maintain own files to monitor production and quality ratings.
• Required to meet 99% quality rating for the quarter.
• Remain flexible with the changes in data collection policies.
• Be up-to-date with the ever changing business industries and financial markets.
• Perform tasks assigned by the Team Lead, such as consolidation of feedback, projects, quality checking, system-testing, clean-ups, etc.