Customer Service Physical Therapist

ALEC BEARD

Wantagh, NY ***** • 516-***-****

adf3kk@r.postjobfree.com • linkedin.com/in/alec-beard-mba

Recent Graduate – MBA in Finance; BS in Exercise Science

Analytical recent graduate with a unique combination of business and healthcare acumen. A collaborative and coachable team player with demonstrated leadership qualities and hands-on internship experience. Adaptable, hard-working, and poised to deliver immediate value to a dynamic organization.

KEY SKILLS

Data Collection & Analysis • Case Studies • Problem Solving • Mathematics • Communication • Staff Training

Certified in R Programming and Python Programming

Proficient in Microsoft Word, PowerPoint, Excel (pivot tables, VLOOKUP)

EDUCATION

Widener University, School of Business Administration, Chester, PA

Master of Business Administration (MBA) in Finance; GPA: 3.94 August 2020

Relevant Coursework: Insurance Products & Planning, Security Analysis & Investment Management, Managing for Results, Information Systems & Data Analysis

University of Delaware, College of Health Sciences, Newark, DE

Bachelor of Science (BS) in Exercise Science June 2019

Relevant Coursework: Medical Terms, 12 Lead ECG Interpretation, Neuroscience & Movement Disorders

RELEVANT EXPERIENCE

Hospital of the University of Pennsylvania, Philadelphia, PA February 2020 – April 2020

Internship, Infection Control Department (Widener’s Healthcare Consulting Team)

An invaluable experience working alongside the Hospital’s Infection Control Department on a key initiative, analyzing the viability of implementing hand sanitizing units throughout a new hospital unit. One of just three applicants and the sole MBA student selected for this competitive and highly coveted internship opportunity.

Informed departmental strategy by assessing a variety of data points pertaining to the usage of hand sanitizing units

Met regularly with the Head of the IC Department and other leadership to review findings and ultimately discuss the financial feasibility of the initiative

Entrusted with highly sensitive information regarding infection rates and how to effectively handle them

Convened with team members on a weekly basis to discuss opportunities to increase efficiency throughout the hospital

NovaCare Rehabilitation, Newark, DE November 2017 – December 2018

Physical Therapy Internship

An observational internship shadowing a physical therapist for 10+ hours in the field.

Observed the physical therapist facilitating patients through rehabilitation programs

Assisted the physical therapist in demonstrating workouts to patients

Brookdale Senior Living/Ivy Gables/ April 2018 – December 2018

Newark Manor Nursing Home, Hockessin, Wilmington & Newark, DE

Occupational Therapy Internships

Shadowed a certified occupational therapy assistant (COTA) for 50+ hours as they worked with geriatric patients at several assisted living facilities.

Observed as COTA carried out routine physical examinations on patients

Demonstrated workout plans to patients to help improve their physical well-being

Attended meetings to discuss each patient’s well-being and ways to enhance their living environment

Forged relationships with the COTA’s collaborating doctors

WORK EXPERIENCE

The Cheesecake Factory, Newark, DE February 2019 – May 2020

Busser

Successfully applied management philosophies acquired in MBA program when training new employees

Recognized as Employee of the Month in April 2019 for outstanding work ethic; worked five days per week while managing a full-time course load at Widener University

Stella’s Pizzeria and Restaurant, Bellmore, NY June 2017 – January 2018

Delivery Driver

Part-time employment while home from college; gained invaluable experience in budgeting, cash handling, efficiency, and customer service

Maplewood School & Summer Program, Wantagh, NY June 2015 – August 2017

Counselor/Maintenance Worker

Directed a group of young campers throughout the day including children with disabilities

Communicated and collaborated with fellow counselors to ensure a positive experience for each camper

Retained a positive attitude and working relationship with the supervisor and fellow camp employees

EXTRACURRICULAR ACTIVITIES & VOLUNTEER EXPERIENCE

Greek Life, Former Housing Chair President

Served as a liaison, assigning fellow members to houses and proactively communicating with potential landlords

Met with and educated multiple landlords regarding rules and regulations for renting their properties

Educated members on properly addressing landlords and respecting their properties

Managed Excel spreadsheets to track landlord and member information

UDance, Volunteer

Participated in this philanthropic dance marathon hosted by The University of Delaware to raise awareness for childhood cancer; raised money for the cause during all four years of school

John Theissen Children’s Foundation Freaky 5K, Volunteer

Distributed water to participants and encouraged runners at this annual 5K run in Wantagh, NY to help raise money for sick and underprivileged children

Wantagh Youth Football Program, Volunteer

Volunteer coach for Wantagh’s youth football program, ages 5-14

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