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Employee Relations Manager

Location:
Edmond, OK
Salary:
48000.
Posted:
September 14, 2020

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Resume:

Patti A. SMITH

*****.**********@*****.***

405-***-****

Recruiter/Administrative Assistant with 15 years of experience. Self- motivated and creative, with a broad base of skills and experience in office management administration. on, bookkeeping and human resources. Looking to leverage my knowledge and experience into a role as a Manager, always conducting business with the highest moral and ethical standards.

● PROFESSIONAL EXPERIENCE

DRIVER DISPATCH,Oklahoma City, OK

Human Resources /Recruiter, November 2019 - January 2020

● Responsible for recruiting,online application, interviewing, sitting drug screens.

● Hiring & all new hire paperwork, backgrounds.

● Matching up employees with the correct job.

● Keeping up with employees time.

● Maintaining all documents per DOT compliance

● Took all after hour calls

A & A TRUCKING, INC., Oklahoma City, O

Human Resources,/Recruiter September 2015 – October 2019

● Responsible for hiring, training, motivating, and replacing truck driver employees in order to keep a full, experienced driver team. Assuring all new employees shall be in accordance with the hiring procedures. Coordinate with the Accounting department to ensure smooth and efficient paperwork flow during the hiring process

● Maintained records on employees to make sure everyone is in full compliance with all applicable D.O.T. rules, and Oklahoma Corporation Commission rules and regulations, conducted background checks to ensure legal employment and employees.

● Responsible to work with the Fleet Manager to help with driver training and fleet safety, to ensure the fleet of drivers are safe and efficient

● Maintain utmost discretion when dealing with sensitive topics

● Responsible for all OTA pike passes, responding to all driver alerts, updating phone lists

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IRBY-SMITH MACHINERY, INC., Oklahoma City, OK

Fleet Asst/HR for CDL March 2015 -September 2015

● Complete titles and MSO’s for customers on equipment soldMonitored records and updated driver physicals and drug screening

● Monitored and updated vehicle DOT and crane inspections, driver qualification files and vehicle maintenance files

● Monitored orders and company GPS devices including pike pass account

● Maintained company oversize permit account Recorded, and maintained company driver logs DMD, INC./LABOR FINDERS, Oklahoma City, OK

Recruiter/ Payroll December 2012-December 2014

● Responsible for job placement for skilled and general employees, by referrals, direct placements and recommendation Prepared and maintained employment records, as well as but not limited to, hiring, termination, transfers, promotions, drug screens, background checks and payroll

● Performed daily customer service calls, set up contracts, negotiated pay/bill rates DANNY’S ENERGY, Oklahoma City, OK

Human Resources, Office Manager February 2011-September 2012

● Served as a link between management and employees by handling questions, interpreting and administering contracts. Resolved work-related problems with discretion and ethical standards

● Analyzed and modified compensation benefit policies to establish competitive programs and ensure compliance with legal requirements

● Directed, planned, supervised and coordinated work activities of subordinates and staff relating to compensation, labor relations and employee relations

● Directed, planned and organized the personnel with training as well as handled labor relation activities of an organization

● Administered compensation, benefits and performance management systems, safety and recreation programs

● Maintained and updated human resource documents, using scanner, Outlook Excel,Word,worked with PO for AP/AR,invoicing, monthly statement.

ENCOMPASS HOME HEALTH, Chickasha, OK

Office Manager/Administrative Assistant, November 2008-December 2010

● Processed insurance claims

● Received and route sensitive information such as messages/documents pertaining to laboratory results, medical charts and reports

● Maintained medical records, technical library and correspondence files

● Responsible for hiring and terminating clerical and administrative personnel

● HIPAA regulations

TEAGUE BODY SHOP, Chickasha, OK

Office Manager, June 2000-October 2008

● AP/AR

● Prepared invoices, shipping documents and contracts

● Scheduling and maintain records for customer repairs

● Maintained customer records with accuracy for claims, including but not limited to uploading pictures of damage, speaking directly with the insurance companies, filing claims, setting rental car reservations

● Handled customer complaints, verified customer information, reviewed and maintained accurate customer records

EDUCATION

Verden High School, Verden, OK

Diploma



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