Social Media Customer Service

Motunrayo Idowu

**,******* ******, ******, ***** 816-***-**** *********.*****@*****.***

CAREER OBJECTIVE

A highly motivated, well-travelled, well- learned and creative graduate with practical consumer relation, also willing to gain more experience while working with world class leaders. WORK EXPERIENCE

SKILLS

• Customer relations • Time management

• Proficient in Microsoft office • Team player

EDUCATION

Customer service consultant

Nerdzfactory company

January, 2020 — Present

• Contributed successful ideas to improve virtual technology club

• Managed files and continuously updated and organized files

• Worked effectively with diverse team to accomplish daily objectives and meet long term goals

• Developed solid relationships with staff, customer and vendors

• Worked effectively with the team building website and updating website regularly

• Created graphics design for the company’s social media pages Sales associate

Cedar point a cedar fair

May, 2018 — October, 2018

• Involved in satisfactory order delivery to clients

• Responsible for balancing the account of the company at the end of the day

• Developed customer base by connecting with over 20 customers per day Associate

Dorney park

May, 2017 — September, 2018

• Responsible for guest satisfaction

• Kept production record current with details such as daily activities and exception reports

• Captured consistent customer sales with friendly, knowledgeable support

• Worked directly with customer to handle order needs and resolve problems Covenant Iniversity

Economics

September, 2019

VOLUNTEER EXPERIENCE

AFFILIATIONS

INTERESTS

Stand to end rape initiative

Created awareness to people about consent and mensural hygiene Protested for the SGBV epidemic in Nigeria

Volunteered as an human resource assistant

Divaass

Volunteered at the Divaass group conference

Headed the event management group

• Stand to end rape initiative

• Voluteering

• Traveling

• Consumer satisfaction

• Cooking

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