telemarketer,and appointment setter
Resume:
Tammie Hanson
Duluth, MN *****
*********@*****.***
#readytowork
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Appointment Setter/Customer Service
No longer in Business - Fridley, MN
2004 to 2005
made appointments for mortgage brokers
Call Center Representative
Fingerhut - Duluth, MN
1993 to 1994
sold items to customers over the computer
Education
High school diploma
Two Harbors Secondary
June 1991
High school or equivalent
Duluth, MN
Skills
• Customer Service (2 years)
• English
• Typing
• Time Management
• Custodial Experience (3 years)
• Warehouse Experience (6 years)
• Laundry
• Cold Calling (2 years)
• Telemarketing (2 years)
• Outbound Sales (2 years)
• Inside Sales
• Sales
• Outside Sales
• Communication Skills (1 year)
• Data entry
• Phone etiquette (1 year)
• Upselling (1 year)
• Basic math
• Microsoft Excel (Less than 1 year)
• Microsoft Word (Less than 1 year)
• Microsoft Office
• Microsoft Outlook (Less than 1 year)
• Computer literacy (Less than 1 year)
• Marketing
• Office experience (2 years)
• Administrative experience
Assessments
Verbal Communication — Proficient
August 2020
Speaking clearly, correctly, and concisely.
Full results: Proficient
Customer Focus & Orientation — Proficient
August 2020
Responding to customer situations with sensitivity. Full results: Proficient
Customer Service Fit — Highly Proficient
August 2020
Measures the traits that are important for success for customer service roles. Full results: Highly Proficient
Inside Sales — Proficient
September 2020
Understanding and responding appropriately in sales scenarios, and performing common sales calculations.
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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