Developer Sales

Robert F. Fulton III

********@*****.*** New Bern, NC 28562 401-***-****

Crystal Report Developer/Project Analyst

Highly experienced, skilled analyst and business partner delivering successful project completion to generate profitable revenue and meet client needs. Relationship builder, communicator and presenter. Significant expertise in database coordination and report development. High evaluative and interpretative skills. Strong independent worker and an excellent team member collaborating cross-functionally to achieve goals. Work directly with sales team and clients.

Key Areas of Expertise

Crystal Reports

High Level Oracle Database Table Knowledge

Using Oracle for All Reporting Purposes

Cognos Project Management

Basic & Advanced SQL

SQL Developer for Pre-Crystal Implementation SQL Testing

Research/Manage Complex Data Requests

Root Cause Performance Analysis

Practice Management & EMR

Software Development Life Cycle (SDLC)

Project Management

Public Speaking/Presenting

Written Communication

Building Client Relationships

Experience

Harris Computer/CareTracker Technologies, Providence, RI 07/01/2004 - 04/02/2019

Provider of web-based PM & EHR products. Company names/ownership through acquisition: Lighthouse Inc., Ingenix, United HealthGroup, Optum, Constellation Software.

Senior Software Engineer (07/01/2004 - 04/02/2019)

Primarily functioned as custom and global report developer for about 1500 clients/9K-10K providers across US. Provided high level Meaningful Use reports for providers to attest to MU compliance. Worked cross-functionally with all departments and most people in the company. Only developer interacting directly with clients. Managed up to 5 staff. Telecommuter last 7 years.

Reports:

Oversaw all aspects of reporting process, from receiving report request from client through quoting and development. Set all expectations based on request and ensured all deadlines were met.

Created 1700+ different reports as a competitive differentiator that generated profitable revenue for the company while providing functional, useful tools that helped clients improve revenue and compliance.

Provided guidance to clients for running daily and monthly reports.

Responsible for report development, testing and implementation.

Created report templates as well as summary, master/detail, parameterized and cross-tab reports.

Created joins, contexts, and aliases for resolving loops and universe tuning; checked integrity of universes.

Go-to person for questions regarding database tables and joins.

Published/scheduled reports in Crystal Enterprise using Crystal Management Console for front-end access.

Good working knowledge of Version Control tools (Subversion, Tortoise).

Worked with, adapted to and analyzed a broad spectrum of data sources and integrated to produce meaningful reports to meet clients’ business and delivery needs.

Presentations / Sales Support / Customer Relationships:

Attended and presented to audiences of 2,000 people at 5-6 user conferences around US demonstrating our product and meeting with clients.

Worked with Client Service and directly with clients to ensure their delivery needs were met.

Balanced multiple, simultaneous projects to meet customer needs; used Axosoft for Agile practices.

Worked directly with Sales to provide quotes for the cost of custom projects.

EMR:

Developed numerous Meaningful Use reports for CCHIT Certification.

Worked closely with the clinical team in accomplishing CCHIT Certification.

Extensive knowledge of EMS guidelines regarding Meaningful Use.

Cognos Project Manager (08/01/2010 - 12/01/2013)

Leveraged knowledge of Oracle database to help create data warehouse to help run Cognos software. Modified each package of the SDK within Cognos to fit our needs. Managed team of 2-3 developers. Simultaneous with above job.

Created Cognos BI program for clients using real-time data transfers to create their own reports.

Designed and implemented data warehouse utilizing Star and Snowflake schemas.

Created user visa and security for single sign-on from primary product.

Designed specifications for numerous financial, demographic and scheduling dashboards.

Designed specifications for month end analysis reports, patient data dumps and YoY financial trending.

Education

Bachelor’s Degree, Computer Science, Wheaton College, Norton, MA

Certificate in Programming, Worcester PolyTechnical Institute, Worcester, MA

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