Software Quality Engineer
Resume:
U.S Citizen
Sally Pham
************@*****.***
EDUCATION
TEMPLE UNIVERSITY, College of Science and Technology, Philadelphia, PA Bachelor of Science, Graduation Date: May 2019
Major: Information Science and Technology
COURSEWORK COMPLETED
Program Design and Abstraction Data Structures
Mathematical Concepts in Computing I Database Management Systems Architecture, Operating Systems and Networking Computational Probability and Statistics Component-Based Software Design Information Technology Process Management User Experience Design Client-Side Scripting for the Web Server-Side Web App Development Network Architectures Information Systems Analysis & Design Information Systems Implementation TECHNICAL SKILLS
Programming Languages: C#, SQL, HTML, CSS, ASP.NET, Java, JavaScript WORK EXPERIENCE
Software Quality Engineer, II 09/2019 – Present
Comcast - Philadelphia, PA
• Lead Quality Assurance efforts across three scrum teams and work directly with Product Owners and Solutions Architects to understand business value and requirements for Comcast Business Enterprise Applications
• Develop/Implement UI and API automated testing using Selenium Framework and C#
• Coordinate with DevOps to deploy builds using technologies including Octopus Deploy, Team City, Amazon Web Services, and Concourse CI
• Assist QE Manager in hiring process including interviewing, selecting and onboarding new hires
• Work directly with offshore testing teams and coordinate testing efforts with onshore developers and QEs
• Responsible for weekly reporting on Quality Assurance efforts to QE team leader
• Develop new testing techniques/methods; provide process improvement recommendations Database Management Intern 05/2017 – 08/2017
Brown Brothers Harriman & Co. – Jersey City, NJ
• Coordinated patching tasks in test and Unix/Windows servers of various applications. Applied Oracle PSU patch required to address latest security and bug fixes
• Coordinated the deployment and testing of database changes with users
• Applied security requests to create/modify database IDs and roles
• Worked with application, Database Administrators, Unix Support and Infrastructure teams to schedule and test the changes
• Worked with Oracle OEM tool to manage database notification and database overall health
• Worked with Oracle SQL Developer in trouble shooting, creating and granting access for users Teaching Assistant 10/2016 – 05/2017
Temple University – Philadelphia, PA
• Supported faculty member with classroom instructions, exams, and recording keeping
• Suggested course material recommendations to lead instructor. Course focused on web design, network architecture, and cyber security
Temple University Ambassador 06/2015 – 08/2015
Russell Conwell Learning Center (RCLC) – Philadelphia, PA
• Summer Lead Ambassador - mentored and guided incoming freshmen
• Evaluated incoming freshmen’s understanding of college life by conducting discussion-based workshops centered around students' feedback at Temple University to prepare for the academic and social expectations of college, and educate about the management of schedule, courses and time
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