Store Manager Customer Service

CURRICULUM VITAE

OF

MASEGO MARGARET TSHITE

PERSONAL DETAILS

Surname : Tshite

Names : Masego Margaret

Contact details : 072-***-****

**************@*****.***

Home address : ** **** ******

Beaconsfield

Kimberley

8301

Gender : Female

Date of birth : 07 September 1980

ID number : 800**********

Marital status : Married

PERSONAL PROFILE/CAREER OBJECTIVES

I am a highly, organized, dedicated and diplomatic Human resource officer, with a proven ability to improve working environments and commitment to employee welfare and sensitive to employee concerns. I possess strong interpersonal skills, demonstrating the utmost discretion and integrity when dealing with confidential information. I am also proficient in business, reflected in familiarity with payroll systems and employment law.

ACHIEVEMENTS

Higher certificate in Human resource Management

Over four years in practical experience working in Human Resource EDUCATION

2001 : Matric

2017 : Higher certificate in Human resource management Relevant modules obtained

• Business management

• Human resource management

• Organizational and Change management

• Employee wellness

• Transition leading to others

• Integrated Human resources case study

EMPLOYMENT AND WORK EXPIRIENCE

March 2006 –December 2015

Store admin manager

Woolworths

Main duties performed

• Manage and Analyses cost

• Ensure budgeting and forecasting

• Manage store expenses budget through daily, weekly and monthly processes

• Analyze, resolve and provide feedback on expense report

• Escalate exceptions on expense accounts and resolve where possible Manage and plan Human resource administration processes

• Manage schedule processes and drive compliance

• Ensure staff recruitment processes are in line with budgeted store structures

• Manage leave administration

• Manage HR administration records, retention and data integrity

• Manage payroll administration

• Manage and control uniform and allocation and orders Minimize risk through process compliance

• Ensure compliance to store controls and processes (e.g. System access and keys)

• Identify risk through analyzing and reporting (HR, Cash Management, Finance and customer service to ensure audit compliance

• Ensure retention of records(HR, Finance, Cash analysis and Legal REFERENCES

Johan Botha (Store Manager)

Cell : 083-***-****

Ivan Seipubi (Foods department Manager)

Cell : 073-***-****

Contact this candidate