Registered Nurse Sales Executive
Resume:
Nancy Fuzy, BSRN, MBA
Charlotte, NC 28202
linkedin.com/in/nancy-fuzy-37692777
**********@*****.***
Summary of Qualifications Profile
Clinical Quality Management: Track record of improving workflows and procedures to maximize quality outcomes, ensure compliance, adhere to health and safety standards, and to improve overall quality within ambulatory clinics. Twelve plus years clinical nursing experience in pediatrics, PICU, NICU, ICU and ER. Pharmaceutical/Medical Sales: Remarkable history of promoting products and services, delivering presentations, identifying potential clients, participating in medical events, maintaining contact databases, performing research, writing reports, and reviewing and exceeding sales goals performance. Relationship Building: Strong interpersonal and communication skills with ability to develop and maintain strong working relationships with patients, customers, management, physicians, and key stakeholders. Team Training & Leadership: Skilled in planning and conducting training sessions for teams to enhance team performance and productivity.
Experience
Patient Centered Care Coordinator
Novant Healthcare, Charlotte, NC
August 2016-Present
Lead end to end efforts of primary care, pediatric, internal medicine, and senior care practices transformation to Patient-centered Medical Homes. Provided consultation in implementation of best practices to accomplish NCQA PCMH recognition. Coordinated all facets of change and process improvement to increase overall efficiency, maintain ongoing PCMH recognition, and provide high quality patient-centered care by working in close collaboration with NCQA, NHMG clinical resource, and operations teams. Provided education and consultation to providers and clinical staff to improve-workflows and processes to exceed quality goals and create efficiencies while working as key member of the team. Improved quality scores to achieve ACO goals, improve patient experience and patient outcomes, reduce costs and increase provider and staff satisfaction (the quadruple aim).
Medical Group of the Carolinas Clinical Quality Manager Spartanburg Regional Healthcare System, Spartanburg, SC Jun 2015 - Aug 2016
Worked closely with senior leadership, standardized and streamlined provider quality performance contracts to align with goals of the organization and increase the incentives to improve quality patient outcomes and experience. Improved clinical workflows and processes to support completion of health maintenance measures. Provided education to physicians, advanced practice clinicians and clinical staff regarding quality performance by leading training sessions and sharing quality data to enhance knowledge, understanding and to improve performance on patient outcome measures. Conducted successful PQRS submission preventing potential $1.8 million CMS loss to the organization. Director of Quality and Care Management
St. Francis Physicians Services, Greenville, SC
Oct 2011 - Jun 2015
Lead NCQA PCMH recognition in St. Francis clinics while serving as key member of ACO implementation team. Trained providers and clinical staff on quality improvement initiatives within the system through regular coaching and training. Collected, maintained and submitted MSSP quality data to CMS. Created and aligned quality performance incentives in provider contracts to match payer contracts and CMS guidelines. Nancy Fuzy - page 2
Respiratory Care Educator
GlaxoSmithKline, Raleigh, NC
March 2010-October2011
Promoted clinical education services and patient educational tools to physicians, advanced practice clinicians and clinical staff throughout the state of South Carolina. Created and provided asthma and COPD presentations focused on the specific needs of clinical staff and their patients. Educated and enabled clinical staff and providers to provide asthma assessment and education in accordance with national standards thereby improving patient outcomes. Successfully certified for National Asthma Educator certification. Executive Sales Representative
GlaxoSmithKline, Raleigh, NC
June 2000 - Mar 2010
Promoted GSK pharmaceutical medications to providers in SC and northern Georgia, including respiratory, cardiac, mental health neurological, diabetic, and anti-infective medications. Successfully presented and discussed the FDA approved patient benefits, efficacy, side effects contraindications and warnings of GSK medications with doctors, pharmacists, and other healthcare professionals to treat appropriate patients. Overcame objections using evidenced based studies proving efficacy and safety in treating patients and identifying barriers to prescribing. Displayed exceptional performance and consistently secured position within top 20% of sales-force winning top sales awards for accomplishing and exceeding all set sales targets and goals. Medical Sales Executive
Med IV Infusion Services, Greenville, SC
Jan 2000-June 2000
Sole sales executive selling home infusion services to home care agencies, hospitals clinics and providers throughout Upstate South Carolina. Identified areas of need for IV home infusion services and worked with the team to improve, develop, and provide new and existing services to our clients. Created and presented sales reports to the owner of the company weekly. Participated in team meetings to improve customer service and satisfaction and increase sales. Increased company sales by $10,000 in first six months with the company earning the highest bonus ever paid to that date.
RN Director of Children's Rehabilitative Services
Anderson County Health Department (DHEC)
Jun 1997 - Jan 2000
Coordinated and directed the CRS program for children with disabilities. Worked closely with state, federal, and private organizations to provide necessary services for special needs children. Audited patient records and services to ensure quality safety and standards were met. Supervised six medical professionals within the program. Education
University of Denver, Denver, CO
Master of Business Administration (MBA), Emphasis in accounting Attended school full time while supporting myself with part time work. University of New Hampshire, Durham, NH
Bachelor of Science (BS), Registered Nursing/Registered Nurse Nancy Fuzy - page 3
Licenses and Certifications
Registered Nurse - North Carolina Board of Nursing(multi-state) BU2710J1
March 2018-December 2021
PCMH Content Expert - NCQA
NCQA00060
Nationally Recognized Respiratory Educator
Skills
Pharmaceutical Sales • Quality Improvement • Healthcare Management • EHR • Nursing • Medical Sales • PCMH recognition • P e r f o rmance improvement • C l i n i c a l work-flow design and improvement • P r o j e c t management
• Excel • Word • Teams • Zoom • Power Point.
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