Administration Clerk /Customer Relations /Store Clerk

RESUME

Sibusiso Ferdinand Ncamisa, Preferred name: Sbu

*** ****** ****** ******** **** Pretoria

Mobile: 073-***-****/071-***-****

Email: ***************@*****.***

PROFESSIONAL PROFILE

I am an enthusiastic and dedicated professional with extensive experience across all area of Adminstration Clerk, An exception leader who is able to develop and motivate other to achieve targets, I can demonstrate a strong ability to manage projects from conception through to successful completion.

OBJECTIVE

I am now looking to progress into Team Leader, working with sap system, Vip Payroll, Financial Management with the fast office support focused with my skills and interest to learn new courses I can utilize persistence, office support expertise and interpersonal skills to establish and bulid long-term relationship with diverse custormers.

EMPLOYMENT RECORDS

I have worked at Master Currency Foreign Exchange from 23 March 1998 to 25 December 1998 as a permanent employee, working with different kind of people employees.

Previous Position : Junior Forex Consultant.

Duties and Resposibilities

Dealing with all foreign exchange transaction

Handling cash and travellers cheque

Buying and Selling currency up –selling at all times

Dealing with money transferred

Dealing with all forex enqueries

Providing a good customer service

Ordering currency

Balancing and banking at the end of the day

Completing off all daily transactions

Reason for Leaving : Personal Growth

I have worked at Carl Bank Mining(sos) from 13 January to March 2007 as a permanent employee, working with different kind of customers. .

Previous Position : Freight Checker .

Duties and Resposibilities

Reiceving stock

Checking stock

Dealing with courier quiries

Arranging deliveries,

Tracing lost stock,

Dealing with customers

Reason for Leaving : Company Clossed

I have worked at Intertown Transport from 15 March 2007 to 25 July 20088 as a permanent employee, working with different kind of customers and courier companies,RTT,BECCO,DON WINGS,SCHENKER,TIME FREIGHT.

Previous Position : Freight Checker.

Duties and Resposibilities

Reiceving stock by scanning in and out

Checking stock

Dealing with courier quiries

Arranging deliveries,

Tracing lost stock,

Dealing with customers

I have worked Shaft Sinkers Pty Ltd (Lonmin mining) from 05 August 2008 to 16 January 2014 as a permanent employee, working with 1500 underground employees and 21 surface employees,

Last Position : Senior Administration Clerk.

Duties and Resposibilities

: Record Keeping.

: Budget and Time keeping

: Data capturing of reports

: Dealing with mailing and documents

: Updating and upholding record on computer and manually

: Controlling of petty cash

: Working with payroll department recording hours, salary recording

Bonuses and commission,new hires

Reason for Leaving : Retrechment due to financial difficulties in the company

EDUCATION AND QUALIFICATIONS

Name of School : Vulumzi Senior Secondary School

Highest Grade Past : Matric (1994)

Subjects : English

:Xhosa

:Afrikaans

:Biology

:Physcical Science

:Mathematics

TERTIARY EDUCATION

Name of Institution : Career Advancenent Center

Name of Course Administration Clerk

Courses Attended Typing Tutor

Ms-Dos

Word Processing

Lotus 123 Beginners

Lotus 123 Intermediate

Lotus 123 Advanced

TERTIARY EDUCATION

Name of Institution : Eastern Cape Training Center

Name of Course Customer Relations,NQF LEVEL3

Courses Attended Understanding the importance of Customer Care

Enhancing Job Knowledge

Interpersonal Skills for success

Self Management

Ensuring flexibility when dealing with different customers

PERSONAL DETAILS

Date of Birth 02 November 1972

Id Number 721**********

Nationality Black South African

Health Excellent, non smoker

Key Skills

Communication-Deals with internal and external customers at all levels via telephone and e-mail,to ensure successful communication via actively listening and probing questions.

Problem Solving –Resolve in –depth queries in a methodical manner independently and with internal business to find appropriate resolution,efficiencies and high level of quality.

Team Player-Enjoy sharing knowledge and encouraging development of others to achieve specific team goals.

Planning and Organizing-Refined planning and skills that balanced work, team support and ad-hoc responsibilities in a timely and professional manner.

REFERENCE

MR RAYMOND POE

Training Office (SUPERVISOR – SHAFT SINKERS PTY LTD)

Mobile No 082-***-**** Office 014-***-****

Contact this candidate