Curriculum Vitae of

VHUYANI RAMUSHAKA

Cell: 072-***-****

Email: adf30m@r.postjobfree.com

OVERVIEW

Highly efficient legal assistance with extensive knowledge of the administrative and secretarial procedure in legal environment extensive of law and government regulations. A strong player with excellent client facing and configuration skills, having an ability to communicate complex sensitive information in an understating form to client. I’m looking forward to making a significant contribution in a company that offers a genuine opportunity for progression. P E R SONAL DETAILS

ID Number 931-***-**** 5081

Date of Birth 01 December 1993

Nationality South African

Gender Female

Health Excellent

Marital Status Single

Languages English, Tshivenda, Xitsonga, Sepedi, Sesotho & IsiZulu Notice period

Residential Area

1 Week

Midrand, Gauteng

E DUCATION

2012

MATRIC

SENIOR CERTIFICATE

• English

• Tshivenda

• Life Orientation

• Mathematical Literacy

• Geography

• History

• Agricultural Science

Vhaluvhu Secondary School

2018 LAW

DIPLOMA IN LAW

• Business practice & workplace

Ethics

• Citizenship, Public participation &

Democracy

• Introduction to the General

principles of the Criminal Law

• Ethical information &

Communication Technologies for

Development Solutions

• Introduction to Law

University of South Africa

Vhuyani Ramushaka CV 2020 2

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• Introduction to Paralegal studies

• Law of persons

• Forms of Business Enterprise

• African Customary Law

• Paralegal Advice Centre

• Legal Aspects of Small Businesses

S K I L L S

Computer Skills • MS Word / MS Excel / MS Power Point

• MS Outlook

• Internet Explorer

Personal Skills • Honest / Accuracy / Adaptability

• Debt Collection/ Negotiation/Leadership

• Cold Calling / Good communication skills

• Always willing to learn / Problem-solving

• Interpersonal Skills / Analytical Ability

• Team work / Multi-tasking and working under pressure

• Good customer service / Customer response

• Telephone Etiquette

• Vendor relationship skills/ Confidentiality/ Ability to meet deadlines E X P E R I ENCE

VODACOM, CUSTOMER ACQUISITION - INBOUND CALL CENTRE 2016 September – PRESESENT

• Assisting clients from shops to activate customers contract

• Assisting with vetting of customers

• Checking if the customer qualifies to take the contract or not

• Also do decline review, portfolio increase upgrade, port in, approving the contract, increase credit limit and transfer ownership

CREDIT WORX, DEBT COLLECTOR AGENT - OUTBOUND CALL CENTRE JUNE 2015-JANUARY 2016

• Calling customers on behalf of debtors to convince and advise them on the importance of paying their debts

• Negotiating better strategies with the client on how to pay their debts in an affordable manner suitable for their budget

• Updating account status and database regularly

• Investigate and resolve discrepancies

• Plan course of action to recover outstanding payments Vhuyani Ramushaka CV 2020 3

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R E F E R E NCES

ORIENDA NKONDLO

TEAM LEADER

CREDIT WORX

087-***-****/ 079-***-****

MABASA REYNOLDS

TEAM LEADER

VODACOM

082-***-****

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