Customer Care Administrative Assistant

Tina L. Holley

**** ******** ***** **********, ******* 36108 210-***-**** *********@*****.***

EDUCATION

Jones School of Law

Juris Doctorate

Alabama State University

Bachelors of Arts in Political Science

Silas Samuel Murphy High School

High School Diploma

EMPLOYMENT EXPERIENCE

Department of Labor Call Center 2020- 2020

Asktelemkarketing Call Agent

I am a customer service agent to those seeking to file unemployment compensation claims for the state of Alabama.

Papa Johns 2020- 2020

Deliver Driver

I deliver pizza for the eastern Montgomery area.

Holley Document Drafting 2018- Present

CEO

I have document drafting service. I draft documents and review contracts for clients.

One Place Family Justice Center 2016 – 2016

Student- Lawyer (non paid)

I had a chance to earn course credit while working at this facility. I assisted victims of domestic violence. I filed Protection from Abuse Orders for victims and prepared them for court.

Kaplan Bar Review 2015 -- 2018

Student Representative

As a student representative for the company I endorsed and sold the bar preparatory course to fellow students in the law school. I enrolled students in the program and distributed course items.

Relf Law Firm, LLC 2015 – 2016

Administrative Assistant

My primary duties were to perform legal research, draft documents for filing, and assist the attorney with house visits. I would conduct interviews with clients and regularly check on guardian ad litem clients.

Priority Customer Care 2012 – 2013

Debt Relief Counselor

As debt relief counselor, I assisted individuals by offering multiple debt relief methods. I would enroll them in the company’s restructuring program and then reach out to their creditor to negotiate their loan debt. My duties consisted of calling, faxing, and negotiating.

Alabama State University 2011 – 2012

Secretary to the Vice President of Information and Technology

This position required that I answer and transfer calls, order office supplies, pay department bills, maintain payroll and make appointments. I earned a high security clearance to access and reset account information for faculty, staff, and students.

Alabama State University 2009 – 2012

Chief Golden Ambassador

This appointment required that I lead a group of students as we expanded the mission of Scholarship and Excellence. We served as the primary recruitment team and outreach program developers for Alabama State University. I championed yearly retreats and community projects.

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