Contact Details Assistant

VELISWA NGELE

CONTACT DETAILS

Physical Address : NU 2

Mdantsane

East London

5619

PERSONAL DETAILS

Identity no : 840**********

Nationality : South African

Gender : Female

Home language : Xhosa

Other language : English and Zulu

CAREER OBJECTIVES

ACCADEMIC QUALIFICATIONS

Institution : Ntabenkonyane High School

Year : 2002

Qualification : Grade 12

Subjects : Xhosa

English

Biology

Agricultural science

Biblical studies

TERTIARY EDUCATION

Institution : MSC Collage

Year : 2007

Qualification : Computer Certificate

Period : One year

Modules passed : Electronic documentation

Word

Excel

Power point (i) and (ii)

Access

Internet and Emailing

WORK EXPERIENCE

Company Name : Dischem Pharmary

Position : Cashier

Period : December 2011 to September 2013

Reason to leave : Resigned

SERVICE BENEFITS and CONDITIONS

Adhere to Dis-Chem’s customer service policies and procedures

Establish a professional relationship with customers

Report customer complaints and compliments to the Frontline Supervisor, or store management

Adhere to the customer turnover hourly rate

Be aware of current sales and promotions

Ensure colleagues and customers are not exposed to any risk

Carry out and manage Dis-Chem 5 star communication principles

Be responsible for cash flow

Ensure all line voids and price changes are approved and signed off by the supervisor

Exchange merchandise for customers and accept returned goods by customers when authorised to do so

Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem

Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage,Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)

Ensure cash is placed in drop safe according to Dis-Chem’s SOPs

Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly

Ensure all outgoing stock/items/scripts are scanned and paid for

Ensure that all money is strictly kept safely and securely inside the till

Handle daily takings confidentially, and only discuss with management

Be alert, recognise and report suspicious behaviour to management

Adhere to Dis-Chem’s security policies and procedures

PERSONAL SKILLS

Time management

Good Technical Skills

Good Communication Skills (Verbal and in writing)

PERSONAL ABILITIES

Punctual and reliable

Can work without supervision

Ability to cope and work under pressure

Integrity

Problem solving

Quick thinking

Decision making

REFERENCES

1.Mr M Stamper

Dischem Pharmacy

Assistant Manager

: 073*******(Cell)

: ********@*****.***

2. Mr M. Ngele

Department of Transport - GFMS

Admin Clerk: Facilities and Security

: 043-******* (Work)

: 078******* (Cell)

: *************@***********.***.**

Contact this candidate