Front Desk Customer Service

Anuoluwapo Olukoya

Front desk officer

An enthusiastic and committed front desk officer seeking to bring professionalism and poise to the front line of an organization. Proven efficiency in operating a multi line telephone system, providing clerical support and dealing capably with customers and queries. ********************@*****.*** 081******** Anthony village, Lagos EDUCATION

B.Sc Industrial chemistry

Olabisi Onabanjo University, Ago iwoye

2014 - 2017,

WORK EXPERIENCE

Front desk officer

Total recall media limited, Anthony village

01/2020 - 04/2020,

Achieved 95% customer service satisfaction score based on feedback forms.

Notified other workers of visitors arrival.

Answered all client questions and incoming calls.

Accepted all letters and packages and distributed them to appropriate departments.

Reviewed and proofread office documents.

Maintained a clean and organized reception area.

Tracked and ordered office equipment and supplies.

SKILLS

Written and verbal communication skills

Familiarity with office equipment

Analytical and efficient problem solving skills

MS Office proficiency

Strong interpersonal skill

Professional phone etiquette

Customer service skill

CERTIFICATES

NYSC (03/2018 - 03/2019)

Christ's high school

LANGUAGES

English

Full Professional Proficiency

Yoruba

Full Professional Proficiency

INTERESTS

Music Travels

Achievements/Tasks

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