Customer Care Service Representative

APPLYING AS BARISTA

PERSONAL DETAILS

NAME: Kasiita Hamuza

Tel: +971*********

EMAIL: ********@*****.***

NATIONALITY: Ugandan

SEX: Male

CURRENT RESIDENCE: Dubai, UAE

LANGUAGES: Fluent in English, Arabic and Hind

BARISTA

A passionate and confident Barista with professional academy training in specialty coffee, having exceptional customer service and having an outgoing personality. I am looking forward to joining a progressive company where I can use my skills and abilities to the maximum.

PROFESSIONAL SKILLS

Three years of experience in Foods and beverages

Outstanding people skills

Barista and Latte Art Skills.

Customer Care and Service.

Good Communication Skills.

Computer Skills.

Teamwork and Organizational Skills.

PERSONAL SKILLS

Able to meet the company performance standards for the job

Able to read, write, and communicate in English

Able to carry out all job functions safely

Able to follow instructions

Good ability to use equipment and tools used to do the job WORK EXPERIENCE

CIRCLE CAFÉ RESTAURANT DUBAI (2015 to 2017)

3 YEARS EXPERIENCE

Position: Barista /cashier/ Waiter

Duties:

Operated the machines as a junior staff barista

Consistently served high quality strong beverages, light beverages, cold beverages, smoothies

ice beverages

And manual apparatuses

Educate customers on different process through how the coffee beverages go through from Plant to cup, the coffee origins of the day.

Ensured quality coffee was served to our café guests.

Compiled all the requisitions brought by suppliers, cash reports and sent them to headoffice.

Contributed ideas for the smoothness of operational flow

Ensured availability of enough supplies before work started. Cafe javas

Position: Barista /cashier/ Waiter

Duties:

Prepared and served hot or cold drinks to customers especially coffee, espresso, blended coffee Lattes and tea

Cleaned and sanitized working areas, utensils

Machine Calibration and setting

Check on the temperature of freezers, refrigerators and heating equipment’s to ensure proper functioning.

Provide customers with product details such as coffee blend and beverage preparation and descriptions

Receiving and processing customer payments.

Stocking customer service stations with paper products and beverage preparation items

Taking customer's orders and convey them to other employees for preparation.

Grind and pack coffee beans for customers.

Set up and re-stock product displays.

Slice fruits, vegetables, desserts, meat and other products to use in the food section hygiene at work station Company : Gulf Finance Corporation PJSC

Working as Teller Customer Service representative

Of E-dirham in a busy Federal Authority Identity and Citizenship center, under the guidance and supervision 2017- May2020

ACADEMIC QUALIFICATION

High school

HOBBIES:

Making Friends, Watching Movies, Travelling and Music. REFEREES:

Available upon request

DECLARATION:

I hereby declare that the above information is correct up to my knowledge and I bear the responsibilities for the authority of the same.

Contact this candidate