HR and Recruitment
Resume:
pg. *
Muhammad Adil Bilal
E: ****.*****@*****.***
Dubai, United Arab Emirates
Preferred Location: Sharjah, Abu Dhabi & Dubai
Objective:
I am seeking a Recruitment/Talent Acquisition Specialist role with a reputable firm where I can utilize my extensive recruitment agency and in house experience. Professional Summary
Over 13 years of professional experience in Recruitment and HR functions in the UAE and Pakistan. I have worked on various HR functions including recruitment, payroll, compensation & benefits, performance management, employee’s relations, training & OD and HR administration. Industry Exposure
Retail & FMCG
Banking and Financial Services, Insurance
Information & Technology
Real Estate
Professional Experience
Dec 2013 - Present Sr. Recruitment Consultant/Talent Acquisitions Specialist Pinpoint HR, Dubai Pinpoint HR is specialized in providing talent acquisitions services to leading firms across the MENA region. Our focus is to fulfill the talent acquisition need of our clients by conducting global search. (MENA, Asia, North America, Europe)
Responsible for the complete recruitment process (client acquisition, sourcing, screening, interviewing, client and candidate management)
Sourcing candidates for all levels including experienced to senior management level.
Screening and interviewing candidates for various industries including C level candidates for Banking
& Financial Services, FMCG, Real Estate and IT.
Identify potential candidates through internal and external recruitment tools (LinkedIn, job boards, Internal database, head hunting,referrals)
Implementing recruitment strategies to map the market, long listing and conduct rigorous screening to meet 100 % client’s requirement
Conducting a market research, prospecting new opportunities and develop business relationships with new and existing clients.
Acquiring new clients and servicing their requirements
Retaining existing valued clients by providing them quality services
Working with the team to cover all open requirements and provide top passive candidates in the market
Utilizing various recruitment tools and methodologies to attract best talent for clients
Expert in using job boards, professional groups, social networks, head hunting and cold calling. pg. 2
Sep 2011-Dec 2013 HR Supervisor USAID, Islamabad
Recruited 150 employees that includes Director Finance, IT Director, Project Managers, Program Managers, Grants Manger, Finance Manager, Communication & Publications Manager, Compliance
Manager, Auditors, HR officers, Finance officers, Procurement & Administration officers, Support staff, & IT Professionals, School staff, Font desk officer and blue collar personnel
Developed 360-degree appraisal system where the key competencies of employees were measured against the set standards and KPI’s.
Conducted a job analysis for approximately 60 roles in all functions with their KPI’s.
Restructured the organization’s HR function and talent acquisition management, which resulted in significant cost-savings of up to 20% on annual basis
Worked closely with compliance and internal audit and revised the HR policies to eliminate risk associated with existing policies and improved the HR audit ranking from High Risk to Low Risk
Supervised the contract management for all Permanent, Temporary, Part-time, Consultants and Short-term Project employees
Provided all required documentation to conduct Internal and External audits and ensure that HR policies are in accordance with the audit observations
Prepared the human resource manual document, staff orientation pack, trained employees on organizational HR related procedures.
Managed the records related to Provident Fund, Gratuity Fund, Life and Medical Insurance
Monitored staff time sheets, generated trend reports and execute the payroll
Produced analytical reports on all Human resource trends such as staff satisfaction surveys, employee turnover, performance evaluations scores, leave trends and salary surveys on quarterly basis
Compiled and submitting the quarterly HR reports to the Mission Director in the US Embassy
Supervised the HR assistants for staff correspondence, issuance of all HR related letters, memorandums, notices etc.
Responsible for correspondence with insurance companies related to the contract renewals, insurance premiums and other claims related matters Nov 2009 –Sep 2011 Recruitment Manager – IT Virtelligence Inc., Islamabad
Handled a team of 2 Account Manager, 4 Technical Recruiters and 5 researchers to meet the client’s talent acquisition requirement in the US.
Point of contact for 7 large corporation (UHG, Carlson, Cargill, Medtronic) clients to service their requirements, discuss their manpower plans and provide them with appropriate candidates for each role.
Set targets for account managers to generate the revenue on their assigned accounts and to ensure that the quality of candidates are not being compromised
Debriefing the candidates after the face to face interviews and submitting feedback to the management in the US office.
Trained new IT Recruiters on various sourcing techniques
Market research to source potential IT consultants from the market.
Reviewed the employees effort report submitted by the clients
Conducted market surveys for competitive salaries & benefits available in the market and share with clients for the revision in comp & benefits
pg. 3
Generated reports on employee appraisals and developed a reward system.
Tracking the account managers performance on VMS (fieldglass – SAP VMS)
Monitoring the clients and candidates correspondence on CRM
Motivated the team members to produce the revenue and developed a reward based environment within the recruiters and researchers.
July 2008- Nov 2009 Recruitment Specialist - IT Virtelligence Inc., Islamabad
To search and screen the candidates available in the market by various sourcing techniques, job boards, LinkedIn and head hunting
Market the open requirements on job portals, company websites, as well as on professional networks.
Conducted Initial screening and submitting the potential candidates to the hiring managers
Created a long list as per client requirements and shortlist the candidates for client review.
Provided the regular feedback to potential candidates after interviews and keep them up to date on client next steps.
Build a relationship with potential candidates and ensure that their up to date information is in the database.
Mostly dealt with IT, Program Analysts, Project managers, Software Engineers, .Net Developers, Medical and Healthcare IT staff, IT Business Analysts. May2007 – July2008 Marketing Manager – (Software Development firm) Diyatech Corporation, Islamabad
Assisted the management in preparing the business proposals and marketing materials
Promoted the organization software products in the US market.
Identify, targeted and closed new market segments previously not served
Proposal writing for the Software & IT Recruitment projects. Jan 2006 – April 2007 QA Specialist – Call Center Touchstone Communication, Islamabad
Monitored and evaluated the sales calls for mortgage products in the US.
Prepared feedbacks on daily basis
Report to the quality control manager regarding Customer Support daily activities
Measured the performance of the CSE’s on monthly basis.
Trained the staff on quality control issues and give briefing on new clients quality requirement Oct 2003 – Dec 2005 Sr. Customer Care Executive – Call Center Voxel Communication, Islamabad Industry: Business Process outsourcing
Cold calling and selling Banking, Telecom, & Insurance products in North America & Europe
Report to Management/Clients about the status of sales & customer support activities
Resolved customer queries and developed the future relationship with customers pg. 4
Technical Expertise
Application tracking systems, CRMs, SQL, Excel, Word, PowerPoint, Outlook, Windows Education
Master in Computer Sciences from SZABIST (Aug 2001- Aug 2003)
Bachelors in Sciences from Bahuaddin Zakariya University (Jan 1998- Jan 2001) Trainings
Human Resource Management Course at Lahore University of Management Sciences (LUMS)
Management Course by The Asia Foundation (TAF) at Institute of Business Management Karachi
(IoBM)
Additional Info
Written and Verbal – English (Fluent), Urdu (Native) – Hindi (Fluent)
Driving License – UAE & Pakistan
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