Social Media Service Representative
Resume:
CURRICULUM VITAE
Philip John Canque
************@*****.***
House # 21, AFC Luray Compound, Luray II, Toledo City CAREER OBJECTIVE:
To be part in your reputed company, deliver my skills and knowledge proficiently in becoming a great asset to your company.
WORK EXPERIENCES:
1. General Affairs Specialist
ATLAS FERTILIZER CORPORATION
May 2016-Present
Organize Events
Plan & initiates project on Corporate Social Responsibility
Plan & initiates project on Corporate Communications
Plan & initiates Corporate Branding
Event Host
Create Team Building Modules
Facilitate Uniforms
Facilitate Company Facilities
Coordinates with Different Private and Government Agencies
Supervise Company Vehicles/Assets (Scheduling and Maintenance)
Secretarial works
2. Segment Producer
Alto Broadcasting System- Chronicle Broadcast Network (ABS-CBN) July 2015- November 2015
Gather feature and news stories
Write and Report feature and news stories
Look and Contact for possible guest from different sectors for different segments
Coordinate with guests
Double Check outputs before airing
Design different sets with theme
Research unique odd topics
Assist overall production
3. Intern in Sales and Marketing Department
TV5 Network-Cebu, Philippines
November 2014- January 2015
Send marketing proposal to possible clients
Look for possible clients
Create log reports of the advertisements
Assist the admin specialist
Assist the human resource specialist
Answer incoming calls
Assist the station’s event
4. Technical Support and Customer Service Representative Teleperformance Philippines (Telstra Account)
June 2013- March 2014
Resolve customer complaints via phone, email, or mail.
Cancel or upgrade accounts.
Take payment information and other pertinent information such as addresses and phone numbers.
Act as the company’s gatekeeper.
Suggest solutions when a product malfunction.
Inform customer of deals and promotions.
Sell products and services.
Utilize computer technology to handle high call volumes. 5. Customer Service Representative
Qualfon Philippines
March 2013- June 2013
Resolve customer complaints via phone, email, or mail.
Add airtime for Cell phones
Register new phone to the account of the customer
Suggest solutions when a product malfunction.
Inform customer of deals and promotions.
Sell products and services.
6. Intern in news department of TV and Radyo 5
TV5 Network-Cebu
November 2012 – January 2013
Gather news and submit to senior reporter
transcribe international and regional news for news broadcast in Radio 5
Input news headline in crawlers and handle the prompter
Assist the news desk in calling field reporters
Create Public Service Announcement
7. English as Second Language Teacher
Step-up English Education Center
June 2012- October 2012
Teach grammar and public speaking
Facilitate group class
Create interactive activities for students
Create weekly evaluation of the students
Identify the level of the students as to ESL
8. Executive staff of Sale and Marketing Department / Drama Talent 87.9 DYAR the official Campus Radio Station
November 2011- March 2012
Look for possible advertiser
Create creative ads
Create stories for radio drama
9. Mission Volunteer
Youth For Christ-Cebu
June 2005 – December 2014
Provide Pastoral Teachings
Formulate and Give Talks
Create/ Handle Creative Conferences
Inspire other Youth
Handle Trainings and Seminars
Create / Handle Youth Camps
Create Reports of the track of the Members
Create Reports of the activity accomplished
EDUCATIONAL ATTAINMENT:
University of San Jose Recoletos - Bachelor of Arts in Mass Communication 2009- 2015
University of Cebu- Main - 3
rd
year to 4
th
year High School
2007-2009
Notre Dame Academy - 1
st
year to 2
nd
year High School
2005-2007
Pitalo Elementary School - Elementary
1998-2005
TRAININGS AND SEMINARS ATTENDED:
People Handling (Middle Management Skill)
Basic Firefighting Operations and Maintenance Training of the Fire Truck
Defensive Driving and Preventive Maintenance Services by Mitsubishi Motors Philippines
Motor Insurance and Claims Orientation
Industrial All Risk and Claims Orientation
Nurturing Work Ethics that Companies Value Most
Effective CSR Program: Planning and Executing Relevant Programs with Social Impact
Probe Productions: Millennium Development Goal
US Embassy Seminar: Fair Journalism
Canadian Embassy Seminar: Ethics in Media
Photo Journalism
ComGuild: Media in Action: Fair, Balanced, and Responsible Broadcast Journalism
Personality Development and Conflict Management
Public Rapport
Media: Leaders Who Shape the Society
Artpreneur: Art as a Businessmen in Social Media
International Leaders Conference – CFC- Youth For Christ
Regional Leaders Conference – CFC- Youth For Christ
Provincial Youth Conference – CFC- Youth For Christ
Area Youth Conference – CFC- Youth For Christ
Local World Youth Day
Regional World Youth Day
BSP Jamboree
AFFILIATIONS AND AWARD:
3
rd
Inter College Debate, University of San Jose Recolletos
-Best Speaker Oct., 2014
MassCom Coordinates 2011-2012
-President
Student Alliance for Christian and Real Education Under Democracy
(S.A.C.R.E.D) 2011-2012
-Chairman for Education
CFC- Youth for Christ 2005-2014
-Mission Volunteer
-Sector
-Cluster
-Event Head
-Sales and Marketing head
-Production head
SKILLS:
Critical analysis
Keen to details
Passionate in exploring things
Teamwork and ability to lead a team
Event Organizer
Knowledge in MS Office like Word, Excel, PPT, and Outlook
Knowledge in Photoshop, Sony Vegas, Premier, & InDesign
Independent in work tasks
Initiation and development of creative work in writing and in audiovisual
A flexible, creative and independent approach to tasks
The ability to work briefly and meet deadlines
Persuasive Ability
Able to meet deadlines
Can accomplish task with minimum supervision
Can speak fluently in English, Filipino, and Cebuano PERSONAL INFORMATION:
Permanent Address : Pitalo San Fernando Cebu
Current Address : Luray II, Toledo City, Cebu
Date of Birth : November 18, 1991
Place of Birth : Cebu City
Civil Status : Single
Nationality : Filipino
Height : 5’4”
CHARACTER REFERENCES:
Mr. Jeremiah Marwel Toledo +639*********
Chief Operating Officer
Rite Build Constructions
Mr. Nestor Ramirez +639*********
Chairman of the Department of Communication and Journalism University of San Jose- Recolletos
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