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Social Media Service Representative

Location:
Toledo City, Cebu, Philippines
Salary:
50 000.00
Posted:
September 14, 2020

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Resume:

CURRICULUM VITAE

Philip John Canque

+63-917-***-****

adf2ms@r.postjobfree.com

House # 21, AFC Luray Compound, Luray II, Toledo City CAREER OBJECTIVE:

To be part in your reputed company, deliver my skills and knowledge proficiently in becoming a great asset to your company.

WORK EXPERIENCES:

1. General Affairs Specialist

ATLAS FERTILIZER CORPORATION

May 2016-Present

Organize Events

Plan & initiates project on Corporate Social Responsibility

Plan & initiates project on Corporate Communications

Plan & initiates Corporate Branding

Event Host

Create Team Building Modules

Facilitate Uniforms

Facilitate Company Facilities

Coordinates with Different Private and Government Agencies

Supervise Company Vehicles/Assets (Scheduling and Maintenance)

Secretarial works

2. Segment Producer

Alto Broadcasting System- Chronicle Broadcast Network (ABS-CBN) July 2015- November 2015

Gather feature and news stories

Write and Report feature and news stories

Look and Contact for possible guest from different sectors for different segments

Coordinate with guests

Double Check outputs before airing

Design different sets with theme

Research unique odd topics

Assist overall production

3. Intern in Sales and Marketing Department

TV5 Network-Cebu, Philippines

November 2014- January 2015

Send marketing proposal to possible clients

Look for possible clients

Create log reports of the advertisements

Assist the admin specialist

Assist the human resource specialist

Answer incoming calls

Assist the station’s event

4. Technical Support and Customer Service Representative Teleperformance Philippines (Telstra Account)

June 2013- March 2014

Resolve customer complaints via phone, email, or mail.

Cancel or upgrade accounts.

Take payment information and other pertinent information such as addresses and phone numbers.

Act as the company’s gatekeeper.

Suggest solutions when a product malfunction.

Inform customer of deals and promotions.

Sell products and services.

Utilize computer technology to handle high call volumes. 5. Customer Service Representative

Qualfon Philippines

March 2013- June 2013

Resolve customer complaints via phone, email, or mail.

Add airtime for Cell phones

Register new phone to the account of the customer

Suggest solutions when a product malfunction.

Inform customer of deals and promotions.

Sell products and services.

6. Intern in news department of TV and Radyo 5

TV5 Network-Cebu

November 2012 – January 2013

Gather news and submit to senior reporter

transcribe international and regional news for news broadcast in Radio 5

Input news headline in crawlers and handle the prompter

Assist the news desk in calling field reporters

Create Public Service Announcement

7. English as Second Language Teacher

Step-up English Education Center

June 2012- October 2012

Teach grammar and public speaking

Facilitate group class

Create interactive activities for students

Create weekly evaluation of the students

Identify the level of the students as to ESL

8. Executive staff of Sale and Marketing Department / Drama Talent 87.9 DYAR the official Campus Radio Station

November 2011- March 2012

Look for possible advertiser

Create creative ads

Create stories for radio drama

9. Mission Volunteer

Youth For Christ-Cebu

June 2005 – December 2014

Provide Pastoral Teachings

Formulate and Give Talks

Create/ Handle Creative Conferences

Inspire other Youth

Handle Trainings and Seminars

Create / Handle Youth Camps

Create Reports of the track of the Members

Create Reports of the activity accomplished

EDUCATIONAL ATTAINMENT:

University of San Jose Recoletos - Bachelor of Arts in Mass Communication 2009- 2015

University of Cebu- Main - 3

rd

year to 4

th

year High School

2007-2009

Notre Dame Academy - 1

st

year to 2

nd

year High School

2005-2007

Pitalo Elementary School - Elementary

1998-2005

TRAININGS AND SEMINARS ATTENDED:

People Handling (Middle Management Skill)

Basic Firefighting Operations and Maintenance Training of the Fire Truck

Defensive Driving and Preventive Maintenance Services by Mitsubishi Motors Philippines

Motor Insurance and Claims Orientation

Industrial All Risk and Claims Orientation

Nurturing Work Ethics that Companies Value Most

Effective CSR Program: Planning and Executing Relevant Programs with Social Impact

Probe Productions: Millennium Development Goal

US Embassy Seminar: Fair Journalism

Canadian Embassy Seminar: Ethics in Media

Photo Journalism

ComGuild: Media in Action: Fair, Balanced, and Responsible Broadcast Journalism

Personality Development and Conflict Management

Public Rapport

Media: Leaders Who Shape the Society

Artpreneur: Art as a Businessmen in Social Media

International Leaders Conference – CFC- Youth For Christ

Regional Leaders Conference – CFC- Youth For Christ

Provincial Youth Conference – CFC- Youth For Christ

Area Youth Conference – CFC- Youth For Christ

Local World Youth Day

Regional World Youth Day

BSP Jamboree

AFFILIATIONS AND AWARD:

3

rd

Inter College Debate, University of San Jose Recolletos

-Best Speaker Oct., 2014

MassCom Coordinates 2011-2012

-President

Student Alliance for Christian and Real Education Under Democracy

(S.A.C.R.E.D) 2011-2012

-Chairman for Education

CFC- Youth for Christ 2005-2014

-Mission Volunteer

-Sector

-Cluster

-Event Head

-Sales and Marketing head

-Production head

SKILLS:

Critical analysis

Keen to details

Passionate in exploring things

Teamwork and ability to lead a team

Event Organizer

Knowledge in MS Office like Word, Excel, PPT, and Outlook

Knowledge in Photoshop, Sony Vegas, Premier, & InDesign

Independent in work tasks

Initiation and development of creative work in writing and in audiovisual

A flexible, creative and independent approach to tasks

The ability to work briefly and meet deadlines

Persuasive Ability

Able to meet deadlines

Can accomplish task with minimum supervision

Can speak fluently in English, Filipino, and Cebuano PERSONAL INFORMATION:

Permanent Address : Pitalo San Fernando Cebu

Current Address : Luray II, Toledo City, Cebu

Date of Birth : November 18, 1991

Place of Birth : Cebu City

Civil Status : Single

Nationality : Filipino

Height : 5’4”

CHARACTER REFERENCES:

Mr. Jeremiah Marwel Toledo +639*********

Chief Operating Officer

Rite Build Constructions

Mr. Nestor Ramirez +639*********

Chairman of the Department of Communication and Journalism University of San Jose- Recolletos



Contact this candidate