Manager Service

CURRICULUM VITAE OF MORNE WESSELS

PERSONAL INFORMATION

Surname: Wessels

First Name: Morne

ID Number: 750**********

Residential Address: Lupin Street Nigel Gauteng

Contact Number: 082*******

Email Address: *****.*******@*****.***

Gender : Male

Nationality: South African

Marital Status: Married

Driver’s Licence: Yes

Disability: None

Health: Good

High School Education

High School Attended: Rhodesfield

Grade 10 Subjects:

English

Afrikaans

Mathematics

Electrical Sciences

Mechanical

Technical Drawings

Computer Packages

Microsoft Word, Powerpoint, Outlook, Excel- Basic, Intermediate and Advanced

Cranswick WMS

SQL Basic

Remote Desktop Services

Virtual and Physical Servers-2008-2013

Exchange Server

Anti-Virus Servers

DHCP Servers

Windows AD servers

ERS biometrics System

ERP SYSPRO

Skills

Writing of IT Policies and Procedures

Writing of warehouse related policies and procedures

Conflict Management

Communication

Delegating

People Management

IT Administration

Training, IT and ERP

Financial Budgets and reporting (EXCO)

1.EMPLOYMENT HYSTORY

Work Duration: January 1994 – August 2019 (25 Years’ Service)

Position: Warehousing/Accounting/IT Manager

Company: Silveray Stationers

Type Off Business: Manufacturing, Warehousing and Distribution of Stationary products

CTC Salary: R36790.00

Nett Salary: R23800.00

Reason for leaving: Better Opportunities and better Financial gain

Duties & Responsibilities:

Technologies

Virtual and physical servers

Remote Desktop Services

Windows Server 2008 - 2016 / Windows 7 / Windows 10

Exchange Server / SQL Server

MS Office

Anti-Virus / Ransomware protection, perimeter security

RAS / DHCP / VPN and various other network services

Windows Domains with active directory

Route scheduling Systems / T&A Systems / Various custom build .net software systems and applications.

Biometrics and clocking hardware

Responsibilities

Was responsible to manage the complete ICT infrastructure for several sites across South Africa (Johannesburg, Durban, Cape Town, East London, Port Elizabeth)

All systems operations (computers, hardware & software, network, printers & telephones)

Manage strategic service providers (Service turn-a-round and response).

General admin, including IT related expenses.

IT project work - diverse requirements to be the project lead or resource on key project.

Management of the hosted environment, network infrastructure, network support, Web-Order platforms, daily invoice integration, Warehouse Management System, Internet, printing, Reporting systems, Email, Telephones / Fax, Websites and Security

Monitor User Call logs - allocate to service providers. Regular meetings with strategic service providers - review the call log reports and KPI's to SLA's.

Security across all applications and Systems.

ERP monthly month ends.

Monitoring of daily ERP day ends and reports.

Daily back-ups. Maintenance run and year-end roll forward.

Basic reconciliation for all IT service providers’ monthly costs. Monthly submission for manager approval. Monthly submission for capturing and payment of IT costs.

Prepare the annual IT budget

Manage strategic IT projects for internal and external customers.

Manage an annual IT budget

Prepare monthly IT KPI's for Exec and board presentation

Mentoring and managing of IT staff

Initiation, driving and managing of nationwide renewal and improvement projects

References: Tony Harmen (082*******)

Hillel (083*******)

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